I've been to many UPS stores and the woman owner is just the loveliest. She's is always super…read moreattentive and calm, never rushes and gives everyone the time if they have questions. She also acknowledges you when she's working with you to check you out, making small talk and sometimes that goes a long way.

one star for the stupidity and the nastiness of this stores owner…read more This ups location was my go to place for shipping. I frequented this location at least once monthly over the last 2 years , sometimes more. I recently went there for help printing paystubs from an email....afterwards they were sent off using their fax machine. (I paid close to 30 bucks for this service) After explaining what I needed to do, I was instructed to forward them the email .... they printed it out and faxed it for me. Afterwards, I was unhappy with the quality of the copies ...showing the owner some words were cut off. I was told this was the best they could provide me. I Specifically requested they print them on one page (instead of two) so the words weren't cut off at the bottom. The store was busy and the owner refused to redo or help me. My application was denied, due to the words being cut off from the bottom of the page. I was instructed to resend the original documents again. After purchasing ink for my home printer ... I easily printed the documents without any problem. I went back to this UPS and requested they fax again. I explained to the owner what happened ... requesting they don't charge me again for the fax. I was charged anyway $10 for the faxes. I let the owner know. I was very unhappy to be charged again. She was beyond rude to me. She was more concerned with being right. I informed her I will never use their store again. She said she did not care! There's no way to make this right ,so don't bother replying. You lost a good customer over $10 I'm warning other customers about using this store for help with services like this very greedy & unreasonable people own this location. Not the way to do business! Not in this country. They need a big lesson in customer service and customer satisfaction.... One by one you will go out of business when you treat your customers like this. There's too many other places to give my hard owned money away. Good luck with that !

Always friendly and super fast. Lines are short. One of the few in the area who does FedEx.read more

I went in for a simple notarizing of a document. The owner was pleasant and it was extremely…read moreinexpensive. Always refreshing to experience good customer service.

Josh and Theo did really a good job helping me moving in. Fast, professional and good personality.read more

everything is OK！They are careful with everything! Extremely careful and cautious. I will give them…read morea five-star review.

I walk in with a box in hand he talking with someone else he doesn't even acknowledge me. and he…read morefinely says can I help you I tell him have a return for amazon, and then he ask me again how can i help you I then say again I have a return for amazon, and open my phone and he says I don't print labels, what its says I don't need a label, he then says again I don't print labels so your a FedEx, ups store and don't own a printer, he says yes, I walked out and called him useless he was shocked I called him that and said what did you say? so I repeated your useless and walked out the store, i guess because I'm not of the Indian decent he doesn't what to help me.

Worst shipping business I've ever used. Deserves zero stars. Nasty customer service! Charged me…read more$1 to print a free shipping FedEx label.

Affordable shipping best secret in town they provided all the help I need for my personal and…read morebusiness needs my return packages are handled with care for all my online purchases. My daughter who is a artist her paintings are priceless she found this affordable shipping place years ago she needed items shipped over seas and within the USA that's when I met first met Erin and Wendy both are always with a smile very professional and offer all the help, especially they have packed many personal items during my daughters move to another state. Our items are always handle with care and respect. Affordable shipping is the best! Affordable shipping is the best!

This store (specifically Dean) went over and above to help me ship my son's bike to him across the…read morecountry. They found the most affordable shipping method and did an amazing amount of extra work to disassemble. My son was so happy to get his bike!! I didn't meet his manager but behind the scenes he was helpful as well and if he hired Dean he's got good judgement. I highly recommend them They are extremely CoVid secure as well. Thank you so much for all your perseverance and help. I'll be back!

If I could rate less than 1 star I would…read more I would absolutely not recommend FedEx to anyone, no matter how urgently you need something delivered and if a product you're ordering will be shipped via FedEx, I advise you to re-think the purchase. My "signature-required" package was estimated to be delivered today between 11:45 AM - 1:45 PM. So, I sat around waiting to sign for the package. After waiting until 2:40 PM, I received a notice that the estimated delivery time changed to 2:50 PM. At 2:55 PM, as I sat by my front door waiting to sign for my package, I received a notice that a delivery attempt was made and no one was home. The driver not only failed to READ the numerical townhome unit number, but then proceeded to take an illegible photo of the wrong unit number that he tried to deliver to. So, not only did I waste my ENTIRE day waiting to sign for a package, I walked around my ENTIRE neighborhood looking for the address where he placed the attempted delivery slip. To make matters worse, it took me almost 2 hours and countless calls to get a REAL PERSON on the phone for FedEx. It's ALL AROUND POOR SERVICE at every juncture in the process! I am highly disappointed and will use UPS every chance I get and I advise everyone to consider the same.

FedEx: Your driver Irving has your Wolverine…read moreWorldwide Inc package and is estimated today. My driver delivered a package to the wrong address. Nothing but i incompetence at this hub.. first it was delayed or rescheduled then it was delivered to the wrong address.

So given the raft of pretty terrible reviews here, I thought I'd relate my experience. I'm located…read morein Brooklyn and ordered a washer + dryer through Appliances Connection. As is similar to many others, I was told that I would get a call 24-48 hours prior to delivery in order to set up a delivery time. In reality I got an automated call in the morning telling me my order would be delivered between 12.30pm and 4.30pm that day. No advance warning, just essentially "your order is on a truck and will be dropped off this afternoon". Luckily I was able to make it work, but YF needs to realize that for many that live in apartments or condos this lead time is especially crucial as we need to notify the building to reserve the service elevator. My building was understanding, but there are other buildings that might very well say "tough luck, they can't deliver without prior notice" They sent along an email with tracking info to let me know what stop I was along their route, and at what stop the truck was currently, which I found helpful and reassuring. The driver gave me a call about 15 minutes beforehand to let me know they were en route. My building's service entrance is at the rear of the building, and I had specifically put that in the delivery instructions when I purchased the appliances, but just to be sure I reiterated that to him over the phone; when the truck got there, they'd overshot it by a block, so he had to loop around a bunch of one-way streets (remember, the delivery is in Brooklyn), to get the truck parked in the right place. They unboxed everything on the street, which makes sense as there's more room and they don't have to contend with removing a bunch of packaging on their way out of the unit, however that meant that the bottoms of the appliances were then touching and scraping the asphalt out on the street; all that packaging is a pain, but it's there to protect the appliances. Everything ended up ok, but given I have a few grand sunk into these machines, you can understand why I'd be anxious about them getting scuffed and marred before they're even in my home. In terms of installation, things were 90% ok up until the point where they had to stack the dryer on top of the washer. There's a bracket that sits on top of the washer that the dryer is meant to slip into, I wasn't really watching closely, but they were kind of struggling to get things into place. They ended up brute-forcing it and announced it installed. I--not knowing what I don't know--said "great!" and sent them on their way. It wasn't until I wanted to test things out an hour later that I realized that the installation was waaaaaaay incorrect. To give you an idea, I have to reference the installation instructions from the manufacturer. (Yelp limits the length of reviews, so see the images for part 2 of this review)

Poor Customer Service. I spent two days on the phone calling to find out when my item would be…read moredelivered. It was scheduled to come on a Wednesday between 1-5, at 5:30 I gave them a call to see where the driver was. I was then informed by a rep that the driver had rescheduled my delivery to another day- with OUT calling me to verify. He has assumingely made this change at 4:45pm. How inconsiderate of him! When I asked to speak to a supervisor, I was told that they went home for the day and I should expect a call back by 8am the next morning to have it rescheduled. Well no call ever came! When I called back the next day- I was told there were no supervisors "on the floor," so I would have to receive a call back. No call back ever came. I called a third time and the young lady looked up my reference number and placed me on hold just to hang up on me once I asked to speak to a supervisor. I called back 10 times (proof in my phone log!!!) with no answer! AS IF THEY BLOCKED MY NUMBER FROM BEIING PICKED UP!!!! They then continued to pick up my call and hang up without saying a word, three times! All the while, the automated system let me know that I was the only person in the queue. Truly saddening that a company would treat its clients in this manner. Very unprofessional, rude and childish. If they have no plans to deliver my item, they should let the company know so I can be refunded. Would NOT recommend. Not to mention that this lapse in delivery is running my company thousands of dollars daily as we wait because we can not finish renovations to the apartment complex until my items are delivered. As we know they will not take the liability for these damages to me and my company, but they can surely expect a suit to follow if this is prolonged, goes undelivered, and costs me an exuberant amount of money. Still awaiting my items and a call back. All in all, very unprofessional. DO NOT USE THEM.

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it…read morebetter and faster than expected. Everything arrived in EXCELLENT condition. They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can't overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment. I wish someone had written a review on Yelp! before I found them, it would have put my mind at ease but I really had nothing to worry about. They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday. Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all. Then the guys dealing with my paperwork and the timing of my delivery were equally as nice. I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment!! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!! They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming. If I ever move back east, I want these guys to take care of my move. Thank you!!!!! Thank you!!!!! Thank you!!!!!

I am a positive person, and I don't like being negative, but you all need to avoid this place-…read moreexpensive and bad service. It is not a real fed ex or ups place. It's a private place and they charge extra, basically a middle man. They are also super rude and rough with your packages. The one time I went in (only because I was in the neighborhood). I was barked at by one of the workers the first time I went there for daring to socialize with a costumer. I asked him to apologize for his tone, and he got into it with me. Afterwards, I was sitting in my car and the rude man walked out to his car which was parked by me and tired to talk to talk to me. He creeped me out so I pretended not to hear him. There is no reason to *ever* come here.

I do not recommend this store because they're ridiculously expensive. I needed to send back a very…read morelight, but big box, with a chair in it. They wanted 500.00 to ship it and the chair wasn't much more at 600.00!! Ups sent it back for under 30.00! No one could believe my story. Stay away unless you want to be royally ripped off.

The best storage area and staff around! I've had several storages and spots here for my trucks for…read moreyears, safely secured with 24 hour access, doesn't get any better! Dyjah and Leigh the managers are the absolute best! So kind and helpful, and go above and beyond for their customers! Highly recommend if looking for storage in the area!

Used storage from sept to nov 2022 ...great location...easy access...stress free! Used free truck…read morefor move in and rented it to move out. Very happy with service and facility at this location. Pricing also reasonable...pro-rated month based on usage. Thanks for making this part of our move a non-issue. Worked like a charm. Would not hesitate to use manalapan access again.