Was trying something a bit tricky (trying to get homemade playing cards printed for a game). Staff…read morewas really helpful, walking me through all the different cardstock they had on hand, helping me print test pages. 100/10 customer service, really great staff.

Fawzi at fedex is the best! He went above and beyond and really knows what he's doing. Super…read morehelpful and great customer service.

Difficult to contact. Cannot speak with anyone at the local shipping center. Waiting for an agent…read moreis long and agent not helpful.

I ordered a package to my house. When I'm sitting on the couch I see the UPS driver slow roll past…read moremy house and then drive off. Not even a minute later I get a "ATTEMPTED DELIVERY" email from UPS. No driver attempted anything. I call the UPS store to inquire about this to be told by the nice lady "oh yeah, that happens a lot". WHAT?! I call UPS directly, and they say there's nothing they can do about it except "taking it to the higher ups", but the outcome is the same - It'll be delivered on the next available day. What if it's the same driver, and they do the same thing? This is ridiculous. I've made my schedule clear for this delivery because it's a gift for a birthday, just for the driver to be the laziest person on earth for the day and not be held responsible. DO BETTER.

So happy when you learn that small businesses with hearts exist. I came down to Carmel by the Sea…read morefor a weekend. I brought my laptop but left the power cord at home. After buying a portable power supply at a big box store, I discovered that there was no plug included in the box. I figured that I'd try to get one here. Carmel Office Supply is located in the building of the hotel where I'm staying. Al, the proprietor, not only tried to find me a plug with the appropriate attachment in the shop but also looked in back of the store. When that proved fruitless, he called three local businesses before locating one. I was grateful--the store also sells some neat little items including honey and chocolate, which I bought for the cat sitter. When I asked Al how else I could thank him, he replied, "Do something nice for someone." Wow. I'll do my durndest, Al!

Thank you Natalie and staff for helping me with the photos for my parents 50th Anniversary at…read moreGrasings Restaurant down the street. Since I could not be there and am in Florida it was so helpful and amazing of you all to go the extra mile for us! The photos were perfect and added to an amazing evening for them! Thank you. Eric

Love the ease of printing here. Staff are super helpful and nice. They even have a 24"x36" printer…read moreyou can use with a usb. It prints and scans all sizes. Print in color of 24x36 is only $11. It's a great deal. Super clean place.

My husband came in here hoping to have a print made from a photo on his phone. He is not tech…read moresavvy. The person here sent him down the street to have his photo made 300dpi so they would print it. That cost him $70! They make his print. I suggest he go to a local camera store where they INCLUDE converting it to 300dpi. My hubby was taken advantage of here. Buyer be ware.

I went in for the first time to drop off an important FedEx package. At first I it seemed that…read morethere was no one at all in the store. I was about to leave when I spied a young man silently observing me behind a counter. I told him about my package. He told me to put my package on a shelf marked Fedex Ground. I replied that I had a Fedex Express package. and put the package on the Fedex Express shelf. He did not print out a reciept for me, so I had to ask him to do so. It seemed to me that he was comitted to doing as little as possible.

Convenient location with some parking - street parking is plentiful. Very efficient staff.read more

First , I have been a business Fed Ex customer for over 27 years . That means nothing to Fed Ex …read more They have been fraudulently over charging for years . I finally was able to catch this by having to measure recipient mail boxes where we ship packages to as well as measure the Fed Ex drop box opening . This was to prove they are remeasuring packages after they are received to up charge customers . I will never use Fed Ex again for shipping over night packages . Their business practices are very unethical and as a 27 year customer , I was treated like my business didn't matter . We have switched to now only using UPS .

Highly recommend this FedEx Ship Center. I had to return a 5-6 pound ion battery for a return on my…read morewater filter. I waited at UPS first off for 1 hour because customer service was unsure of the protocol for shipping batteries, and couldn't answer me definitively. I in turn called FedEx and they were able to ship the battery back to the manufacturer. The customer service gentleman at this location was incredibly friendly, kind and helpful. I appreciate him walking me through pricing, and timing of shipping. The prices at FedEx are also more competitive than UPS at this point. I will be using FedEx services again. thank you to this location!

At the printing or copy machines area you don't get the expected friendly welcome. It is more dry…read moreinstructions to do things yourself. If you cannot you don't get friendly good customer Help. I use to like staples but the employee in the printing area should get more training on better customer service.

I went in to recycle Electronic waste and the customer service was very nice and helpful!read more

For those of us who don't have street addresses, this place is a godsend. They've been handling my…read moredeliveries and returns for years now and every single person who works there is not only efficient and helpful, but they're also friendly and personable. I have never once had a bad experience, they know what they're doing. And now the store has been completely renovated and is even better for customers!

I have been a customer at this UPS location for many years and have always received excellent and…read moreprofessional service with outstanding staff. Special shout out to Steve, who made me feel extra welcome as the first customer in their newly renovated premises. This is such a welcome business in this area and I wish them continued success.