They were very helpful with my Amazon return, now I can easily scan and drop off without waiting in…read moreline, thanks ups!!

Staff is great at this location. I have used it for notary services, shipping packages, scanning…read moredocuments and last but not least returning Amazon packages. I love this new location. I go here over the Stanwood store I used to go too. It's easy to get to inside Safeway.

Best little store !! Always receive great service. Great place to mail packages . I highly…read morerecommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an…read moreunfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers.

FedEx is the absolute worse when it comes to shipping, and that's a very very low bar, I paid for…read morenext day shipping, I'm getting my package (supposedly) 10 business days after. And I ordered an item from dicks sporting goods that shipped out of Cali, I live in Washington, we are a state apart!!! They have had my package since Tuesday morning 3:00pst and it just got shipped out to Kentucky. As if that makes sense, I hope they go out of business, nothing would make me happier!

This is possibly the worst FedEx location I have ever been in and I've been in quite a few in…read moremultiple states. As a business owner point of view, good customer service is a must. you have to remember no customers no business. ‍ but i Believe there forgot to teach that to this fella, David!! no manners, arrogant, and just mouthy. FedEx, I'm sure you can do better in your training and then the people you hired.!!

Just bad service here. One of the problems with the owner (Billy) is his obvious resentment and…read moredisrespect (for whatever reason) of women. He was rude and angry with my fiancé whenever she went in to the store, and then when I went in he was pleasant and friendly. Whenever we came in together he looked right through her, basically acting like she was invisible. Another problem is if you are 1 week late on the monthly bill you will pay 66.6% late fee. ($10 on a $15 monthly payment). Even when you have been a loyal customer for over a year and a half. Occasionally we would be a little bit late but would always pay within a week of due date. I am retired and on a fixed income receiving a small pension each month. My fiancé is disabled and is also paid monthly. We both receive our checks on the 1st of each month so tried to be billed at the first week of the month but the owner was not willing to work with us to do that. The only option was in the middle of the month. The final straw was today when we went in to get our mail and he informed us that he gave our box to someone else, and that all our mail was going to be "returned to sender". He also claimed that he left messages warning us that our box would be shut down, this is absolutely a lie because I listened to his messages and none said anything about that. Needless to say after a year and a half we were ready to give our business to someone else anyway, so it was not a bad thing that it happened. We gave this business many chances, but we can only take so much negativity and bad service. It is a shame because it was the most convenient location for us, but it will be worth driving out of our way to receive some good service for a change. RLJ

I've been doing business here for 2 yrs., and have a mailbox here also. Well organized, nice…read morepeople. I get a ton of amazon packages and they always help me quickly. Thanks Billy and Mark!

Always friendly. Have been using this location for a couple years now and the staff have always…read morebeen courteous and I have never seen any unsatisfied customers upon entering. Will continue to use their services.

I have been a customer for nearly 16 years. Billy and his staff have always been first class…read more Great, friendly place to visit and use their services

I've only been here a handful of times through the years maybe a total of half a dozen…read more But every single visit has been efficient fast and friendly. This place is usually fairly busy which gives them even more credit for taking care of the customers as quickly as what they do. They are also open late enough in the evening to swing by after work if that fits your routine.

Today a package we were expecting got delivered and we got an email an hour and a half later with…read morea picture of the delivery. Luckily because we were able to check our neighbors door step we found our package. Likely our package was under the smaller package and both were dropped at neighbor. To all delivery drivers, we understand how pressured you are at this time of year especially but please check before leaving package to be sure it is in the correct address thank you

Jasper and Bethany were amazing. They knew what I needed before I did and did everything they could…read moreto help make it happen. They were kind and helpful even when I was a down right stressful bitch. They're both great and went above and beyond and I couldn't be more appreciative. I will definitely come back if I need anything else and I'll definitely recommend these guys to family and friends! Thank you again guys for everything and Happy Holidays!

"Under New Management" means your rent goes up, they try to charge you for "insurance" on top of…read morethat, and you can't even access your unit (currently paid up and in good standing) without an obsolete app no longer available in the Play Store. Do yourself a favor and find a different company to do business with.

I called this location to get a quote about renting a 6 x 12 foot trailer. But the gentleman name…read moreAlexander denied me the quote unless I give him my email and phone number, I even told him I just need a quote for reference and he said no. Thanks buddy... I guess I'll go elsewhere.

The smokey point office was wonderful!! Ally was helpful &…read moreefficient, plus friendly! If only I could give 10 stars !!!

Super fast and very helpful at counter I think her name was ally she was very helpful and…read moreprofessional thank you

Yelp wouldn't let me add North Lakewood and the zipcode listed is wrong, but whatever. I know…read moreyou're asking, "Josh B, what do you mean by North Lakewood?" Well this Lakewood is slightly southwest of Arlington and on the west side of I-5 N on 172nd St Ne. The other Lakewood is between JBLM and Tacoma. So hence the post office I am reviewing is in what locals have deemed North Lakewood as it is North of Seattle. Type North Lakewood, WA into GoogleMaps. You'll see. :) There is hardly any parking lot though and I kind of felt where I actually parked was someone's property. I took my picture and quickly left because I thought someone was going to come outside and give me a piece of their mind for parking on private property. Don't bother typing this into your GPS though as it will probably be listed as Marysville or something of the likes. Cute little post office though.