So I will keep this short and to the point. I have never dealt with any workers personally so I can't speak on their customer service but what I can speak on is that there has to be some kind of shadiness going on behind the scenes. Multiple times I have had checks stolen at this location. 1st time maybe it was stolen else where but let it happen over and over again we can only point fingers to this location. We stopped brining the mail to this location and went else where and guess what nothing has been stolen or altered, coincidence I don't think so. So I would advise no one come here especially if you are dropping of something that has checks or honestly anything of value. read more

Things have improved here over the many years I've been coming here, but it's still lacking. It's cleaner than it has been but the parking lot always has trash in it. They have problems with break ins in the parking lot as well as the Post Office it's self. I guess it's just a sign of the times. read more

MAY was AMAZING at the Paramount Post Office! She helped us with a Priority Money Order Mailing! She was efficient and kind! 10/10

Have been here a couple of times and everyone has been really friendly, no complaints on the service. Plus plenty of parking and it's not packed. read more

My favorite post office! The staff are all friendly! It is a small post office, but I have been coming here since I was a little boy. May is awesome!! read more

The personnel at this post office are unreliable and incompetent. They can't follow simple instructions or requests. It's a coin toss. I could never run a business if it was up to the USPS. This office is beyond help. I cringe when vendors I use for my business have my shipments handled through the post office. read more

I'm not sure if this is where my package was torn open and my item was stolen, but beware because if you order something from Grapevine, TX, you might not receive your item!!! read more

I was searching to get my kids passport. I called everyone and no one can give me an appointment until I called the Paramount post office. I spoke to Cielo and she was very pleasant. I explained to her my situation that I needed to get my kids passports done. She asked me some questions and said that she could accommodate me early @9am and make sure all my documents would be ready, and that she could assist me the next day. Sure enough I got my kids passports taken care of. Thank you Paramount Post Office for assisting me! read more

I work here in Paramount and have a PO Box in this post office. Somebody here in this post office is doing fraud... they are stealing our mail and cashing our checks. We are certain that it is happening here because an entire check run as been lost and it only makes sense that these were all lost/stolen here. read more

Tried to call no luck. I'm tired of getting other people's mail. Wrong street wrong address and wrong name. Not the first time. I feel like I live on a training route. Every time our regular carrier has a day off we get wrong mail. Seems like no one cares read more

Didn't think there was a place worse than the Compton branch, but I was wrong. This one is the freakin pits. Walked in to grab some 3-day boxes but was told they were out of stock completely... was told this after Attitude Worker Lady said "Uh uhhhhhhhhh we closed." Ghe-tto. They need to go do some customer service training at the Bellflower branch. Nothing but smiles and good vibes there lol read more

The worst of the worst! This facility and the employees' are beyond repair. They deliver mail after 5:00 p.m. at our industrial park. This is a business and there are bills to be paid and checks that need to be deposited. Also the mail that needs to go out has to wait until the next day. I have contacted the postmaster general and they tell me I need to speak to the postmaster at the Paramount facility. Duh! I've done that! Time and time again! It goes in one ear and out the other. Or they just don't answer their phone. Another problem is the employees delivering the mail have not been wearing their uniforms. I've asked about this and they tell me, "The uniform is on order." That was two months ago! Pathetic! read more

It is ridiculous that they give you a stupid paper that clearly states no appointment necessary Monday-Friday from 8:30-3:30. I miss a day from work and took out my children from school to have their passport renewed for them to tell you that you must have a ticket to be seen. Tickets are handed in the morning and they only see 25 people. The person inside the post office box in charge of passport paper work isn't doing shit but still can see you unless you grabbed a ticket earlier that day. Fucken put that shit in the hand outs you make!! Make a sheet that clearly states that you must have an appointment to be seen and don't put false information "No Appointment Necessary!" Make people waist their time. The man who handles passport paper work in the office is a jerk ! Has bad attitude and thinks his the shit! Needs to learn how to be humble. read more

US Post Office - Post Offices Near Me - Paramount, California

Had an expensive package shipped to us, they lost it in the mail, we emailed them asking for an EMAIL response on the matter - they continued with phone calls (no recorded accountability). Which would be fine if their customer service was fine. No. It isn't. They only continued asking if we received the package, and would tell us that they would call *US* back in 5 minutes/a few hours/etc. They NEVER called us back, we always had to call THEM back, and they'd still just ask if we received the mail - obviously NO (that's the darn issue!), and they never follow up on their end! Then they conclude the service request before even telling us that they've concluded it, and now they're refusing to answer any of our phone calls! We've called several times, only for them to hang up on us every time. USPS, seriously consider shutting down this office, or laying off all of its employees. They've never been helpful to us in the past, and this just sealed the deal for us. read more

Absolutely the worst post office. The workers inside are lazy and act like there is no urgency to move their asses to get lines down. Do not drop your mail in the outside boxes they have been broken into, they removed them then for some reason put them back out. The mail carriers that deliver your mail are no better. My income tax check, bank statements and other important mail have ended up in other peoples mail, thank God that so far its been honest ppl who bring it to me. I have received rubberband stacks of other ppl mail. Magazines and catalogs are chewed up by their machines. This is one of those post offices that should be on the list for closures, PLEASE CLOSE IT DOWN WHERE DO I SIGN read more

US Post Office - Post Offices Near Me - Paramount, California

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This is the worst post office I have ever been to far beyond bad customer service the girls here are more sour then a lemon like I feel bad for them. Horrible attitude, no patience, try to make you feel stupid. And when you confront them they say they don't care how you feel. read more

Small P.O. who took my go-to away: drive-by mailbox drops. Sigh. Now I have to go inside. Small place with never more than 2 folk working a max of 5 windows. Sometimes there's no one in line; sometimes there's 5 folk. They sell boxes and stuff for mailing. Agents are nice and helpful. read more

Paramount Post Office is the worst. They removed all of our nearby blue mailboxes so now you have to drive to post office to mail anything, but when you get there, they've removed the drive up mailbox, and now you can't even use the outside mailbox near door, it's sealed shut. So if you want to mail anything you have to stand in the long line. The employees here don't care about anything they look like they are bored out of their minds. It's really sad how far this post office has slipped in recent years. read more

I'm sensitive to the respect of the government postal worker but this (I won't say WHO specifically) "TEAM" is a joke. Watch out for the GYPSY woman that gets tickets they issue in the AM and sells them to people arriving late for a profit, she has no business with the passport services just to make $$$$ #1) opening the doors at 9:40 vs. 9:30 when people have been waiting since 7:00am #2) having to watch this employee enjoy his coffee and breakfast in between helping customers, because getting to work at 9:30 can be tough on some people. #3) mostly 1 person seems to work while the other is off on break or doing who knows what. Turns out that he is processing about 5 people per hour on average More than half of my fellow citizens did not have the proper paperwork, identification, or payment (personal check it money order have it ready people!!!) so they were sent away to go to the main bank window to get a cashiers check or sent home altogether. Bottom line is show up early and be prepared to wait. Oh one last item!!!!! NO RESTROOMS so come and wait for 5 hours and plan on not using the facilities read more

US Post Office - About a 4-5 hour wait minimum - Post Offices Near Me - Paramount, California

There's a huge sign at one of the windows designated for pickups now. I stood there with my slip in hand, waiting for someone to come and assist. I watched 10 people go by in the regular line before anyone asked if I had been helped. The person closing asked someone that was walking behind the window (straight passed me without saying anything) to help me. She walks over and asks "oh, are you waiting for a pick up?" . Nope, i just enjoy standing here being ignored. The last time I waited in line, the tellers told me to wait at the pickup window. I told them THEN that i stood there and no one came to help me. Guess some things never change. At least put a buzzer out there or something since you think people are just standing at the pick up window to enjoy people watching. read more

This is the worst office ever and also most of the workers as well .I'm been trying to call them and no awnser I request a mail pick at the office and they just went ahead and deliver my mail.this people are not delivering the packages right or they just keeping the dam packages them self.but it's okay I'll be setting up another package again and track it again and check when the mail person drops it of to see what he drops off while I record the entire thing to point the mail drops it off and I check my mail in front of the him or her and r port it the main corporate if I don't receive what I supposed to receive that day read more

They "lose" packages at this location. This Post Office is very unprofessional. They lost my package that I hand delivered to the post office representative. I've tried to make this office work out after several attempts to reconcile differences. They are very condescending. They just don't understand customer service. They seem to dislike human interactions.They explain obvious things to me that I already know. It's sad really. I know it makes them feel important, so I don't take it personal. That is why I tried to give them several chances. I will never return to this post office again and I suggest you take this review into consideration when you go in here. read more

This the worst company for Amazon to use for prime deliveries service! the young afro American girl is the laziest. She will not carry any box out to your mailbox. There has been several times where I wait for her to get back to the vehicle to ask her for my packages and of course she has them in the back of the van. Paramount, 90723 please replace her!!!!!! read more

Just checked my mailbox where our post woman with BLUE BRAIDED HAIR does not pick up our mail at our industrial park. Just found my rent check and my So Cal electric bill still in the mailbox. The only reason I found this out because she left the door open on the whole unit and say all this mail still sitting there in the mailbox. I have gotten late fees due to this BULLSHIT because they let the mail sit and then when it does arrive to them I am behind on my rent. Going to use Electronic Debt to pay my bills. In 2019 I hate the post office!!!!! read more

If I could give this location zero stars I absolutely would. They have given THREE of my packages to the wrong people. Do they not pay attention to who's unit number is on the package? Not only that, but they have delivered someone else's package to my home which isn't even on the street the package was supposed to be delivered on!!! The incompetence is insane. I don't even want packages delivered to my home anymore because I know they won't even be delivered to the right person. This USPS location needs a serious employee evaluation. read more

Great Customer Service thanks for Helping me with our Passport . i appreciate the hard work as a team.

Small post office. The line is always long and sloooooow! Postal workers are friendly so I guess they offset the wait a little bit.

The Paramount Post Office is located on Somerset Bl. south of Garfield and across the street from Salud Park. This branch has plenty of available parking and mailboxes outside for those who don't feel like going in to drop their mail. This branch also offers passport service but it is always busy and looks like you are in a school cafeteria. From time to time there are long lines and customer service can be a hit or miss. The main gripes about this post office is that they do not have the medium size Priority Mail boxes which are $12.50 and that they are closed on the weekends unless you are picking up priority mail packages. FYI if you are looking for more efficient passport service go to the Airport location. read more

They always mess up on my orders. They always say they check the back of the mail room for my package, but rarely do. I know this because my mail man has told me multiple times that they won't check the back. This ALWAYS happens when it's a stand in mailman for the days that my regular mail man is off. They'll scan the actual package as delivered but won't leave a notice that they tried to deliver the package. I've been here for passport photos and that was killer. So overall this post office sucks majorly. read more

If you're up early enough, being there on a Monday through Wednesday is best. There's no one around and you can get through your transaction pretty quickly as long as no one wants to spend twenty minutes asking a stupid question. No questions are stupid, only stupid people. Anyway, the customer service is about as expected, with the guarantee that if you're courteous and patient with them, they'll reciprocate. It's a small post office with a few limited services, but otherwise efficient to the needs of Paramount. Do try to avoid it on a Friday. read more

I stop by to drop off a packages but the package did not reach the address. The mail man doesnt read instruction and the person who recieve the package in post office doesnt pay attention. read more

I have been calling for days for information Bout my package they left me on hold forever and hung up and now they wont pick ip

Worst post office ever,your packages they never deliver it for u to get it,Also they will not leave u a feed back note for u to go get ur item... read more

Every time I go into this post office, I usually get helped by Ike. He is so sweet, patient and helpful. I love this post office. The customer service is average with some staff, but this rating goes for Ike. Thank you so much for helping me out yesterday!!! :D read more

This place is the worst unfortunately due to the employees when it comes to getting a passport. The guy who is in charge makes fun of you when you dont bring a paper, you didnt know you were going to need. Also he is very slow like a turtle and its not because he is an old dude but because he wants to be a miserable person instead, and want to see everyone miserable just like him. He looks like santa clause a little bit and you will know who i am talking about. He said my daughter could get through the airport with a passport i.d. card, and that was a complete mistake. We had to drive all the way to tijuana and change our entire trip way. Do not get a passport here!! read more

The line was long and the service was slow... They have three cashiers open but only one was truly available, which made no sense since there were about 10 to 12 people in line. One of the windows took cash only and the other one had an employee they didn't know what they were doing so they kept borrowing the third window cashier for help. When I go to the post office I don't expect to be there for hours on end especially if I'm just picking up a book of stamps. The parking lot is somewhat of a fiasco and nobody follows common courtesy. People kind of just park wherever even if it blocks entrances and exits- kind of annoying. I come here because it's the closest one to my house, though I may start going to a further one just to avoid the hassle. read more

I've lived in several different cities ranging from San Fernando to Fountain Valley over the years. And I have never ever experienced worst service from the local U.S.P.S than I have from this one. They don't drop off packages at my door even though they've been paid to do so. Which in turn I'm forced to go to their offices and Waite in line even though I'm disabled. Getting my mail is a hit or miss, sometimes I get it and other times I get excuses on why they could deliver it instead. In about 5 years that I've been forced to use them I've only met 1 person at that facility that genuinely seemed to like his job or care about their performance at all his name was Tony and he was a supervisor there. If you can avoid using their services do it. You'll save yourself a headache, and avoid getting frustrated at how little their employees care about doing a halve decent job. read more

This is one of the worst USPS locations I have ever been to. The cashiers are rude. I came in at 4:20 and they close at 4:30. I am aware that they close in 10 min and I was going to just ask a quick question and come back tomorrow since im nice and knew shipping out my 4 international packages would take forever. The Asian man behind the counter glared at me while he was helping a customer. There was another nice worker that asked him the question for me and he just nodded to her. If he hates his job so much, he should just quit. read more

This post office is terrible. The customer service. The employees. The employees in charge of passports don't know what they are doing. Save yourself the anger and time and drive elsewhere for your postal needs. TRUST ME!! read more

This place is so unorganized. They have a window for pick up but no one working the window. I might as well stand in the line, but the previous time I came they had me go to the side and stand at the pick up window. Please get your act together USPS. read more