This 5-star review is for one person only, and that is Delbert, the gentleman with the long beard! My husband and I have a lot of packages to send out every week. I usually print our shipping labels online, but occasionally we need help with an address. Delbert has always helped us to get our packages to the correct address, with a 100% success rate! Also, in 2017, my brother and my sister-in-law were hiking the Pacific Crest Trail, and they had me send them supply packages to certain checkpoints along the trail for a couple of months. Again, Delbert helped me with a few of the addresses to those checkpoints! It was crucial that these supply packages got to them. Some of the addresses were a little peculiar, but with Delbert's help, every single one got to its trail checkpoint before my brother and sister-in-law arrived! Delbert is always kind and friendly, and a champion at what he does! He has been helping us for at least 15 years now! My husband and I appreciate his help so much! read more

Rude workers. Asian lady was rude, can talk a lot nicer. Union workers so they never get fired , but so rude, she ruined my whole day.

The line is very very super long today. They got one employee working and she is not in a rush to move this line!

I came here to get the forms for renewing your passport, and they do have them here. They don't process the papers. They only have them available. The ladies that were working here very nice and friendly. read more

I came in today to drop off my packages for my business and Kia the clerk threw my packages in front of of me be careful coming here take pictures of the item prior to packing the item. read more

The building seems clean and orderly and there is a lot of easy parking, but it closes before 5pm and they have removed all their exterior mailboxes and lock their lobby so there is absolutely no way to leave mail for the next day. This seems inconvenient and bizarre when every other post office appears to still have their mailboxes available and makes this location completely unusable if you can't get there during their operating hours. read more

Adequate parking lot and easy to find a space. I had to mail a package and it was very easy. The wait was short especially during the Christmas holiday season. I found the service to be professional and efficient. The price I paid was a good value. read more

Once upon a time, this Faerie Queen needed to send a package to her friends in far off lands. The employees were helpful and funny! They offer some cards and packaging items to help (i.e soft pack envelopes). Overall, the experience was easy and quick. The end. read more

One of the most convenient and organized post office I've ever been to. Not only they have a drive thru mail box that makes it so convenient, they also have a self serve vending machine for your priority mail shipping needs. Plenty of parking, and their lines are never too too long where you get frustrated. (Knock.on.wood) read more

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The Cerritos Post Office has great service ! I had to ship a package to my mother in law and it was a smooth pleasant experience. This is not my usually post office location, so I was pleasantly surprised. Friendly and competent service ! read more

This is for the guy with the long white beard! Always super friendly and helpful when I go here. And he has no idea how much his kindness is appreciated. I don't send stuff often so I don't always know what I'm doing, and other USPS offices would normally be very condescending/rude once I got to the front. You'd expect that from any government-owned place, but it doesn't mean it's okay. Although I understand there can be a long wait, it takes seconds to answer questions and prevent confusion in the future. I just think this guy should be acknowledged. If we had more people like him, the world would be a lot less grumpy. Thank you guy with the long white beard! read more

I have a package which requires a signature - but I work! So it is impossible to get there before they close. I believe my package is going to be sent back and even though I left work early, due to traffic, I was not able to make it on time by two minutes. This is really bad service. I'm very inconvenient hours. read more

Out of all the USPS stores, this has got to be the most grumpiest workers ive been to. The lady named CHRISTINA is so rude and bratty, she handles packages with uncare attitude, I cant even send my packages properly with her unlike other post office stores that offer better services. Christina cant even say things nicely to me and always have b-tchy attitude. GOOD LUCK AT THAT JOB. Never going there again. Out of all the USPS stores, this has got to be the most grumpiest workers ive been to. The lady named CHRISTINA is so rude and bratty, she handles packages with uncare attitude, I cant even send my packages properly with her unlike other post office stores that offer better services. Christina cant even say things nicely to me and always have b-tchy attitude. Must be so miserable working there huh? Well GOOD LUCK. Never going there again. read more

Remember the good 'ol days? When you have to lick the back to adhere the seal as well as the stamps for each of your letters? Don't you just love the taste of envelopes and stamps? I always wonder why they didn't make a flavored stamp or envelope? Oh well, thank goodness they came up with a sticker type stamp or would probably have a papercut by now. I love this location and the people here. Manny, Del, Connie and the rest of the crew. I've been a customer here for probably over 8 years now. I've had the PO boxes, done the expedited international and domestic shipping, done COD, change of address, certificate of mailing, certified mail. Pretty much every single type of mail, I've probably done it here. If you don't know how to submitted corrected, the friendly staff here will help you, but just don't come like the week before taxes are due in April nor the week before Christmas. If you didn't quite make it here at 4:30pm, you still can make it to the one in Cypress on Lincoln and Valley View or the one on Norwalk and Crescent that closes at 5pm. And of course, ask them for a mover's pak for your 10% off Lowes coupon. read more

We had a wonderful post lady or mail lady, her name was Sarah. She was friendly and helpful. It was heartbreaking news for us when she told that it's her last days in USPS. I wish we could have more people like her and we would wait for her again in our Cerritos office, at Cerritos Corporate drive. Missing her read more

I have had nothing but PROBLEMS when sending out packages from this post office. Final straw was when I sent out a package to Asia. Paid around $40 for it. Weighed 3lbs and the package was sent back to me because it was a little less than an ounce over!!! SERIOUSLY?! WHAT THE FUCK?! So anyways I spoke to someone there. It happened to be some old lady who was the one who actually rejected the package. She wanted to get all righteous and talk about how many packages she has had to send back for others because they're were overweight etc. I explained to her and showed her the scale that I was one ounce over and why should I have to pay 62.50 as opposed to 40?! To make things better, the tracking was all messed up but she told me I can still use the same label, which stupid me of course I listened to her and now my $300 package is lost and untrackable. I don't know maybe it's time to retire if this job has worn you down. But don't screw up other peoples stuff and costing people money. I'm sure other people who ship packages from here have the same problems. And that old lady is the cause And sorry if you people want to say some technicality bull. My friend who works at a main hub in Anaheim said the package should've went through. I've changed to Artesia and I have have ZERO problems. Matter of fact at artesia, I guess I overpaid for shipping on a few packages and I was sent back some money for overpaying so there you go. read more

US Post Office - I paid for 3 lbs was slightly over. And was returned - Post Offices Near Me - Cerritos, California

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I am giving this place 4 stars since the customer service here is always great. I come here approximately every 2 weeks sometimes more depending on work. The lines go fast and generally I don't see more than 3 people in line. The parking lot is a decent size. One of the sides of the parking lot share it with the package drop off so it does get very crowded in that area. Be careful pulling out of the lot I seen so many people all pull out at the same time not really looking then getting stuck taking turns on who gets to exit. This location offers forms to renew your passport but they DO NOT take the passport applications here!! You must go to any of the designated areas on the list near the packaging station. The only reason why I didn't give this location 5 stars is the Hours here are different than other post offices. They don't open everyday. I think a lot of the time I came here on the weekend they were closed. read more

Service is amazing here!! They are so nice, which is so opposite from the grumpy associates I've seen at other locations. One thing about this parking lot, though, is you can't turn left on either exit. Also, you can't make a U-turn at the cross section on Carmenita and 183rd. They open at 8 am but close early at 4:30 pm on weekdays. They are closed on weekends. read more

Really bad. I'd give one star if I could. No matter what time you go here there's a long line! Today I went and stood in a 30 minute line on a Friday morning at 9:30AM. When I finally got to the counter the guy refused to take any of my 3 prepaid packages saying I'd have to pay $10 to send each one. I ended up going to another post office that took my packages with no issue and there was no line. This post office is terrible. Rude and inefficient read more

They took away the mail box outside that we used to drop off our mails without leaving our cars. So, now we have to park our cars and go inside standing in a long line waiting for 2 old post office workers to help us. read more

I hate this place now I have a PO Box here that used to be 24hours. Now they close the area for the po boxes and are only open Monday-Friday 7:30am to 5:30pm, Saturday 8:30am to 11:30am and closed all Sunday. It makes it impossible to pick up my mail here. Awful! read more

US Post Office - Stupid new hours - Post Offices Near Me - Cerritos, California

Hey baby, wanna play post office? I like the USPS. Going postal? Not here, cupcake! Although the nearest post office to me is the one on 183rd, inbetween Gridley & Pioneer, I have a PO box at this location. The staff have always been friendly to me whenever I stop by. I'm a big fan of the self-service kiosks. Purchasing stamps, sending out letters and packages - I can get in & get out, all while bypassing the line, which varies in length depending upon the time of day. Stamps increased yet again this year, but I don't mind. The USPS has always been the cheapest and most reliable option, in my opinion. UPS and Fedex have nothing on them. Because of hemorrhaging money, there were talks of the USPS stopping home delivery on Saturdays, which I'm glad to say has not come to fruition just yet. I'm an avid user of Flat Rate Priority Shipping. If it fits, it ships! I often send out packages of items I've sold on Ebay or to my horticultural buddies by paying and printing the postage online. Slap the label on a priority mail box and leave it out for the mail carrier. How convenient is that! You can even have your mail carrier deliver more boxes for shipping to your address. The interior is kept clean and parking usually isn't a problem. Yes, the USPS closes kinda early, but they'll keep getting my business because of their proven track record. You've got mail! Thanks to your local post office. As Herodotus said "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." Recommend! read more

I always come here to drop off my Poshmark items. Cherly has helped me numerous times and has always been so kind and helpful. Whenever I have an item that doesn't fit in their Priority Mail packages, she always find something in the back for me. I really appreciate her patience and helpfulness. read more

Excellent customer service , lines get long and slow because of unprepared customers, kiosk can be tedious and frustrating but if you have if figured out it's very convenient, read more

Awful, awful, unnecessarily stressful, and incompetent workers. Their "rules" for picking up mail keep changing and are extremely inconsistent. The lady with the purple hair is definitely have some sort of power trip. She returned a package of mine because it didn't have my full name on it when it was addressed to my box. I definitely will be closing my box here after 10 long years of faithfully keeping it. read more

US Post Office - Updated hours because the posted hours are wrong. 12/3/2016 - Post Offices Near Me - Cerritos, California

The USPS Post office on carmenita in Cerritos is usually a friendly well-run place, if by any chance an elderly woman I think her name is Cheryl is working she's Caucasian do your best to avoid her, she's waiting for you.... She's going to examine your package front and back for flaws, misspelled words, lack of tape, she'll find something, if it's your turn and she's the only one available just let her know you're waiting for your friend to help you ;-) the rest of the employees are very nice fast efficient and helpful. read more

Starting August 2013, the United States Postal Service will cease to deliver mail on Saturdays. Mail delivery will occur Monday thru Friday, while packages will continue to be delivered 6 days a week. PO Boxes will continue to receive mail on Saturdays and Post Office locations currently open on Saturdays will remain open. This move will help save $2 billion dollars annually (with a current deficit of $16 billion dollars) as they continue to seek the help of Congress to stabilize the agency. When I first came to the US, the postage rate was 20 cents. Fast forward to present day and it's now 46 cents. YIKES! Who the hell is running this business? With more people switching to alternative methods such as FedEx, UPS, and electronic mail, it's safe to assume that the USPS is doomed. I visit this location in Cerritos frequently because I've had a PO Box here for years. I blame all the moving around I used to do in college and you know the difficulty sometimes of centralizing mail. I swear that I have yet to see a better Post Office location than this one. It's one of a few of locations in CA where I have access to my box, 24 hours a day. Parking is awesome, the venue is tidy, and the staff here is super friendly and helpful. I've never had any issues other than the occasional misdelivered mail and rising maintenance costs. Still, I know it's because the USPS is struggling financially. Want to know how bad it really is? Plans are now in the works to come up with their own fashion line called "Rain Heat & Snow." Get ready to laugh Yelpers (http://news.yahoo.com/usps-launches-apparel-line-162656585--abc-news-politics.html?utm_source=dlvr.it&utm_medium=feed). Anyways, this location is open Monday thru Friday from 8AM to 4:30PM, closed on the weekends. If you need that extra squeeze, then the nearest post office is located in Artesia, on Pioneer & 183rd. It's open from 8:30AM to 5:30PM during the weekdays and from 9AM to 1PM on Saturdays. It's going to get weird if we don't have the United States Postal Service, since they've been delivering mail for more than 235 years. They say that all good things must come to an end, but this is one of those things where I truly wish it wouldn't, because people might really start to get, you know......POSTAL. read more

They keep changing the hours. Lobby for P.O.boxes now closes at 5:30 m-f, instead of 6:00. Online, USPS website says it's supposed to be 24 hours. The boxes here cost more than neighboring post offices. Probably because it's supposed to be extended hours. Oh, and they now open at 7:30 instead of 7:00. Thanks, jerks. read more

This post office isn't really that bad. In fact, I think it has a nice facade, in a California Mission sort of way. Although the one thing I don't like is the early closing time of 4:30pm. Usually I don't realize I have something to mail out until about that time, so I have get onto 183rd Street and hightail it over to Artesia to make it on time for the 5:00pm close time there most times. But during those times where I have to go inside and make sure a letter or package is certified or weighed properly, the movement of the line is like any other bureaucracy or bank. No likes to do it, but hey, you have to...so suck it up and listen to your iPod quietly. read more

US Post Office - Post Offices Near Me - Cerritos, California

Worst post office location in the area. No outside mail drop off boxes. After hours (in the early evening) you can still go into the lobby at the Buena Park post office to drop off letters or buy stamps from the machine but it seems like this location is always closed. read more

So sad they were closed on a Saturday before Christmas Day! I had to mail out a package for Christmas Eve (Tuesday this year) Arrival and had to go to the post office in Artesia to do so. Nonetheless, when they are open, it's full service. I guess they've done away with vending machines for stamps? read more

Awesome post office that is very clean and organized. The workers still seemed busy, so I didn't actually talk to anyone. There was an okay line, but I didn't need to stand in line since there were clear signs to indicate I could do everything without talking to an employee. I dropped my package in a bin and bam! I was out of there. read more

Connie at this post office is fantastic! Great customer service! I love how it is easy to park here and the wait doesn't seem to be too long. Even though going to the post office can suck sometimes, at least the staff that works at this location are very nice, friendly and gives you great customer service. Not all post offices are created equal so this location is more like the cream of the crop. read more

This is my local post office. I love the workers here they're old and very kind. They have been working here for many years since I was a child. The wait times can be very long during peak hours which is weekdays 10am-12pm. They have 2 self serve machines and all the sizes of boxes you would need. The place is clean and there is a huge wall of PO boxes. There is also a drive thru drop off box so you don't have to get out of your car. Overall great post office. It gets the job done. read more

US Post Office - The Front desk - Post Offices Near Me - Cerritos, California

The gentlemen with the long beard is the kindest person on the staff. He was very patient, courteous and extremely knowledgeable when my business partner and I opened our box. The older woman seemed nice and approachable but my opinion of her quickly changed upon learning that I was lied on. I was nothing but respectful in my attempt to gain understanding of their "return package" procedure when I drove from DTLA to retrieve a package that was being held as a one tine courtesy by someone at their main center (which I literally found out about after I sped to the Carmenita location). I never once raised my voice to the lady, never used any profanity, never interrupted her explaining anything nor disagreed with anything she said. To go the extent to lie and attempt to discredit my business, saying my documentation was not up to par and that I was rude and belligerent was outright nasty and horrible taste of character. I too will be terminating business with this office. read more

Came here to send gift to my stepfather for Father's Day. I used a box laying around at home and the gentlemen (I forgot his name but he had a nice long beard) who was assisting me asked me how big the item was inside the box. It was a small item so he suggested me to use the USPS box to reduce the shipping cost. It went from $60 to $16. When I was trying to re box it, he came out from the counter to help me pick the right box and help me seal it. Thank you again for the help and it's interactions like this that makes me feel wholesome and learn the valuable lessons in life. read more

I've been coming here since I was a kid. When I moved back to Cerritos, I come in 5 times a week. During busy season, sometimes twice a day! Now I live closer to the other post office in Artesia, I still prefer to come here. I love all the people who work here. They are the kindest and the most helpful people I've ever encounter. They treat me like family, I guess I see them almost everyday! The only down side is, right before closing, which is 4:30pm, it always gets packed! For some reason, everyone arrives right when they are about to close. That sucks for the workers because they can't go home! Other than that, it's a really warm post office to go to :) read more

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Avoid the lady with the purple hair. Horrible customer service! What is up with the attitude/tone of voice? The man with a long beard is alot more approachable than the lady. When asking questions isn't it her job to inform the customer? Its as if its killing her to answer it nicely and informatively. Does it even hurt to smile a little? Avoid~who hired her? Disappointed! read more

Ever since the "old guards" retired, all you have left are incredibly rude and curt postal staff. The girl with the purple hair is the worst! When I'm in line, I pray I don't get her. She has a major chip on her shoulder. It seems like it pains her to smile. My suggestion for her is if you hate it that much, please quit!! The only good staff is the tall gentleman with the long beard. I hope he never leaves. read more

Someone please put me out of my misery. Just shot me. As in right now! I could never understand the need for this place right now. Considered in that we don't used slow mail, we use emails now. Plus most big packages, we can use UPS, FedEx, DHL, and others because they have stop by stop tracking with guarantee delivery by certain days. Not USPS. You would be lucky if they don't lose your package. One day, I had to run errands and drop off several items that can't be emailed and too expensive for a small package to use UPS. It's cheaper to use Priority Mail than other big shippers because it cost only $4.05 for 1lb or lighter. Plus USPS Priority mail can be deliver to east coast within 3 days while other shippers take 5 business days. Fair enough. USPS it is. I stood in line to be waited to get these items ship out to customers in the east coast. It was a long wait with many impatient people in front and back of me. When it was my turn at the counter, it didn't get any better. The Postwoman looked at my packages and said to me in that Businesses can apply for business account card and I could have gone in a different line. Pfff. I'm in this line now and please just service me. Then she told me that I'm using a recycled box and there's a name on the outside that is not the name of my company address. Pfff. To top it all off, she told me that "we" or me, put too much Priority mail tape around the box. She informed me that I need to take off some of the tape because it was too excessive. Something she explained that the tape might stick to other package by mistake. Pfff. That last claim she made was a total BS. After all the ordeals of having to listen to her and having her degrade me, she did something to piss me off even more. She decided to peel off the "Delicate Package" sticker of the boxes. She told me in that I can't stick that on unless I have insurance. I was about to do an evil ninja drop kick on her. I was too pissed and steam about the whole ordeal. First the long line, the bad attitude, the ego-power trip, then the audacity. It was just too much. When I got back to the office, there's two more packages that needed to be sent out to another client in Chicago. There's a note in that it needed a priority mail shipping for these two 1-pounder. I boxed it up and tape it up. Put a packing slip on the outside. Then stick a shipping label on the top. Decide to make one important phone call. The other line: Hello, this is UPS, how may I help you today. Me: Yes, I would like to schedule a pickup for two packages tomorrow please. read more