Went to this post office to return a package. It was very quick and easy. I was the only one there so I went right to the front, opened the door placed my package inside the door, Lady scanned my QR code, did a few things on the computer. I took a short survey on the screen and it printed out my receipt and I was done. I was in there 6mins top. I love a speedy service! read more

US Post Office - Post Offices Near Me - Long Beach, California

this is unacceptable...a have bern standing here in front of the door since 1:45...its now 2:10. what could improve is for someone to show up!! read more

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According to their hours, they were supposed to be back by 2:40pm and it's now 3pm and no ones here. The waiting room area is a bit dirty and unkempt, tile's missing pieces from the floor and most importantly they don't keep their word on their service at all. I do not recommend this post office at all. read more

Absolutely horrible! I hate this place, they need to just shut this location down altogether. The most unprofessional place of business and they operate under whatever hours they choose. As a customer I can never access my P.O. Box during the access hours. They're always closed early, don't open when they supposed to in the morning, or certain days they don't open the post office at all. And to think you have paying customers at this place. The worst. AND STOP PUTTING RANDOM PEOPLE'S MAIL IN MY BOX! They don't even have my address on them how lazy and ridiculous can you be?! read more

This is the worst post office in la county the supervisor Jessica needs to be fired asap. Just nasty and rude for no good reason. My package was marked as attached to deliver when it was really delivered. I'm tryn to take all the proper steps to retrieve my merchandise but Jessica was so hard to communicate with. read more

I have no ever really been in the office, however my package showed it was delivered, but to the wrong house. Karla my mail carrier went beyond and out of her way to locate my package!!! And guess what 20 minutes later my packages arrived at my house! Again thank you Karla! read more

Shitty staff couldn't come out and inform the people waiting for 30+ minutes that they would be open later , I know they are back there I hear them opening doors and I know they hear us knocking but instead they would rather ignore it and be ignorant to the people who have to be somewhere and can't afford to wait more time before they go to work . Don't like ur job? There's plenty more . Shitty service , do better you assholes read more

My neighbors and I found a pile of someone's mail in the alley behind our homes. A homeless person had been living there. They make it impossible to report that I have found someone's mail. Then they hang up on you. Horrible service. If someone steals your mail and it is found by someone, don't bother calling the post office they don't care if unopened medical letters have been found. Don't bother trying to be a good samaritan, they don't care, will not let you tell someone and refuse to pick up their extensions. Horrible. They deserve a 0 read more

Ok so all of you haters are our here hating on this post office, and sure it has problems, but it is LITERALLY MILES BETTER than some of the others I've been to. The people here actually seem to know what they're doing. The wait times aren't ever crazy, annnnnnnnnnnnnnd the employees are pretty nice (shocking, I know). So I don't know about all of these other negative folks, but I haven't had a bad experience here yet so 4 stars for meeeeee! Stay Cheerful ;) read more

The residents in my apartment complex has to frequently go pick up mail , sometimes mail is not delivered for 4 day's or more,misplaced mail,,lost mail ,which is causing a headache for me a senior who wandering should delivery service be closed and mail picked up from the post office,called frequently about mail service each time a new excuse from employee's out, low staff, dogs problems which is not true for Lime Ave location, all are fenced in secured in yard I have accursed late charge and interested for credit card bills that are coming after schedule date. I understand we are experiencing challenges with Cov19, however this should not effect the area's where majority customers are Black and Brown. Sometimes mail if delivered it's after hours 8pm,even 11pm The post office needs to be more accountable are sub-contract with temporary mail service read more

Only been here once but it was a quick and easy experience for me. I had to pick up a package for my boyfriend and I ran into no issues. The employees were attentive and were quick. read more

If I could give this post office, negative stars, I would a lot of people complain every time and I'm just wasting my time here but I wanted to say something because they don't change anything. There's always only person working at this location gets packed very slow and right now I just got attitude from the lady who is new saying she can't help me because she's going on break so they're pretty much closing the post office at 11:30 AM. This is horrible. read more

08/17/21. I used postal office on 101 E. Market St. for send package to: Vichuzhanina Oksana. 48 Charivnaya Street. City: Zaporozhe #220 Ukraine, 69071 I Pay $38.95 for these services. Have tracking # CH141557754US. And have promise - my package will be delivered 5 -10 business day. After 28 days, when looking tracking history - see my package arriving in Colombia. Who is send my package to Colombia? Why? What my reason pays for service if i not have service? I have many compline about used these services next time. Really - stolen my money, my time, my properties. Would like delivered my package to correct address, and partial refund for my payment read more

Taisha was insanely rude to the two people in front of me and the rudeness continued to myself. Absolutely unprofessional.

This is one of the worst, if not worst offices. I had put a "hold" on a package that was intercepted. I was notified that the package was at this location. When I went to retrieve it, the people at the counter said it wasn't there and to try the Bixby location. When I went there, the ladies at the Bixby location called this location and said per USPS own tracking the package was at their location. It was back and forth with people who work at this location for approximately 3 days. When finally someone I spoke to said "Oh no. I seen the hold and I placed it on the delivery truck." So even if there's a hold placed on packages/mail for numerous reasons many workers at this location don't care. Not only was the package misdelivered. I have to file ANOTHER claim due to the negligence of this post office. read more

If I could give this place -5 stars I win when I first moved to the area I want to change my address for my whole family they got my husbands info wrong even though he wrote it down there was a guy that walked in and said oh yeah I am most got life in prison for a situation I had to go to court because they never delivered my mail and never have that then a Nother female came in and said there was a package that said it was delivered and it was never delivered and my cameras showed it was never delivered!! Second I am trying not to go here but it's the closest Place around me to go with my kids and they been nothing but disrespectful I've had packages that been lost in this office and all these guys say oh tell your mail lady to do Her job I didn't tell him to sign up to work for the post office do you want to John do you do with it I don't understand how you want to work for a post office and look miserable all day don't do your job and look fucking lazy as fuck mess with people's packages and mail read more

Yelp reviews don't lie. I will definitely drive the extra 3 miles next time to go to the other USPS. This was the worst USPS I had ever gone to. Costumer service was horrible. Communication was very poor. And the people working were lazy. I don't even know where to start on this. I can't stress how poor this location is. Management needs to step it up or hire people who understand how to communicate and provide at least satisfactory customer service. I hope my package arrives on time for what I paid for it to be delivered by. read more

Location is on the corner but safety is not apparent there are not t Stamp Machines. Thankful to if found this location but ...

Unfortunately this is the closest post office to where I live. I only went there because I had to pick up a letter I usually go to other ones near where I work. It is a very sketchy area and last time I had to park in the parking lot that had mattresses and trash and people living there when I came out someone was looking in my car and see me walking up to it and left hurriedly. I honestly thought this place had closed down because when you drive by it it's just an old beat-up looking building that does not indicate any life inside. When you do go inside you have to talk through a bulletproof glass. Like I said I said I was surprised it was opened. And thought it had closed down years ago. I would only go here if I absolutely had to. read more

Would love to give them zero stars honestly. Since I've moved to the 90805 the mail issues have been very frequent. Often very important pieces of mail that I see on Smart Delivery never come. Checks don't show up or have been delivered to a house almost a mile away. I've had important pieces of mail from the Treasury NEVER show up. So who knows who has all of my most important information right now! I will be making a trip up there TODAY to see somebody. read more

If you expect to have your packaged delivered here and you have to pick them up on Saturday... You better think twice OR make other arrangements! Been waiting since 9am sharp and no one has showed up! There are signs everywhere that door opens at 9am including the pick up slip they drop off at your door. Yet if you look on Yelp, it says open at 10am! So which is it? Update: Finally at 9:35am someone shows up to hand out packages. I give the clerk my slip and his response, "I gotta look for this?" really bro... Ummm yeah it's your job! I'll do whatever it takes takes not to have my packages come here! Complete joke read more

Whenever I come in to send my packages it's easy peasy and I find the little Asian man hilarious, he's Very straight to the point like most older ppl. The only issue I have is they never answer the phone and when I do get someone on the line they hella rude and unprofessional. That is all. read more

I never thought I would need to do a review for a post office but the service was bad enough to the point where I had to! The gentlemen who helped me willie an older Asian was rude and belittled me for packaging a certain way when I've had a worker do it that way for me before he then charged me for an item that wasn't mine and then overcharged me on my shipping! I called him out on it and he told me I'm holding up the line -_- super unprofessional and super rude read more

Just a bunch of people who don't give a damn. My bf and I ordered 2 packages to be delivered within 3 days. Their tracking system said attempted delivery but hours later said it was relocated back to Riverside and going through sorting. What?!. So he called and had to basically hard to call several numbers to talk to a live person in which they said it would be delivered within 9 days. What the hell?! So we contacted the company whom we ordered our items from and they got the same run around and said they would resend them. So on 7/9/15 we were suppose to receive the packages and got up early to wait. He checks the status and it said that an attempted delivery was made. Liars! No you didn't attempt to deliver anything because we haven't gone anywhere and why is the notice for your "attempted" delivery in the mailbox rather than left on our door? So my boyfriend went down to post office and the packages have been sitting there for over the time they were suppose to be delivered and they said they had no clue. Wow...talk about disorganization and not caring at all. read more

Beyond rude. The Asian guy at the front literally yells "come on let's go who's next who's ready". The girl at the front with black hair was literally laughing at the guy trying to mail a check in. Literally mocking him instead of helping him. Great was to start my day. read more

With the post office on Atlantic closed down forever, this is the closet post office for North LBC. It is in the middle of a pretty ghetto neighborhood but I had no problem mailing stuff here. There is a parking lot across the corner of the post office and it is pretty small and busy...be careful while you park here since it is a narrow one. I had to mail some important documents so I did the cardboard envelop priority mail for about $5. read more

Wow! If you want terrible service and your mail to get lost then go here. If I could give a negative star I would. On numerous accounts my mail has not been delivered or it has been delivered to the wrong house. On top of that, good luck trying to track your package. I have been trying to track and have my package redelivered for over 2 weeks. I signed the redeliver form and left it in the mail box like the instructions said to do, but that didn't work. I went to the USPS website to try to do a re-delivery 4 times, that didn't work either. I tried calling, but the line is always busy, what a coincidence. When I finally got a person on the phone, I got automatically put on hold for 10 minutes. Mind you there is no hold music, so you don't if you are on hold or if you got hung up on. I tried to call the same number from a different phone and found out that the line was busy. That is how I came to the conclusion that I was put on hold. Otherwise I would have just figured I have been hung up on. The person finally picked up and rudely told me that he had to put me on hold because there are 2 people there and he has to work the line. Then I heard click, and back on hold I was.No warning, or sentence saying I was going on hold, just a click and silence. He picked up once again and I was able to finally give him my tracking number. Back on hold I went for another 5 minutes so he could find my disappearing package. Finally he gets back on the line and tells me he has found my package, but it has been mislabeled. By now, I am not surprised anything he tells me. Not only is my package mislabeled, but from his system he doesn't have any information that I filled out a redeliver request. Mind you I filled out 4 of them on the website. www.usps.com. I told him that I had 4 different confirmation numbers and he told me that those will do him no good. Well I am glad that I went through that process online for it to NOT work. After all said and done he says he has my mislabeled package and that he can have it delivered tomorrow. Nope, I am good on that since it is very clear this post office cannot handle the simplest of tasks. Tomorrow will be the real surprise when I get my package, since the contents are glass. Put aside this terrible experience, which has not been my first with this location, but the customer service was far beyond terrible! If you can go to any other location, do so! read more

Why, oh why, did they close the Bixby office rather than this incompetent location? List of incompetencies over the years: -----On at least 10 occasions, sent a certified letter, but have not received the pink notification slip, or did not receive the slip until the last notification. When handling this at the office, told that that error belongs to the postal carrier, but nothing is ever done about it. -----At least weekly, receive mail from someone at another address--which means they are also receiving my mail. At least I'm honest, as I've received at least 6 checks (IRS, private random, payroll, etc.) that don't belong to me. -----My friends have sent me items with return receipt, received the receipt, but I have never received the item. -----My boyfriend literally sent me something on 12/2 (before the Christmas rush), and after running it down via carrier/office on both coasts, we find that it was buried in their office, picked up on 1/16! -----There are no posted hours of pick-up on their mailbox. -----The supervisor NEVER returns calls, and is never available to speak with you. -----Return mail posted for pick-up, and still in the same place a week later. Just a mess! read more

I've called about 5 times, at different times of the day to ask a question about an item I scheduled for redelivery, and no answer. I work from 9 am- 5pm, M-F. Saturday and Sunday the post office is closed and my package is only getting hold until a certain date. Up your customer service, please and thanks. read more

Today I was waiting for my Amazon packages and I received one of them. The second package was stated that the driver didn't have access and needed a code. So the item had the same address as the other? Do you all transpose numbers and get them backward or something? Obviously, you were at the wrong address, Sherlock! Before you all would steal my packages and I wanted this delivered on a weekend because I would be home. Now I have to wait until Monday and hope I get my package. This is the reason I got a PO Box in Burbank because at least they are competent and I actually get my mail. You all were reported to Amazon. Trump should shut you all down! read more

For 90805...HORRIBLE mail service!! Wrong Mail is constantly being put in our boxes!! Tried to call USPS and was on hold for over an hour and then line just went dead!! Called several local numbers with NO ANSWER! Only option is to go to the office personally and file a complaint!! read more

Why the hell would a package that was meant to be delivered to a residence be delivered to the post office? On my SHOP app I was notified that my package was delivered come to find out when I got home that no package was present and there was people there all day. Are the usps postal carriers lazy and just don't want to deliver a package out of their way. My package is available for pick up at a post office that just lists the zip code on the usps website. There are dozens of post offices near by so I guess I just have to guess which one to go to. It took a while but I figured out where it's at but based on the bad reviews which is most of them, I do not look forward to going to this location on market street. On a real note I am not afraid of a rude person and will most definitely let them know that since there is a bully employee still working there upsetting all of the customers. WTF! Stop being lazy and actually Mail my package to my house not send it out for delivery just to be dropped back the the post office. Someone is doing a horrific job managing this location! read more

The service in my neighborhood is very poor and quite scary frankly. This month they lost my mortgage coupon and a package yesterday. For the past two days my mail has been delivered in the dark and rain! Mail is regularly delivered to the wrong addresses. I am really getting afraid. If anyone reads this from USPS, I live on E. Home Street and I seriously think there might be some mail fraud involved. So disgraceful! read more

I'll make it short and simple... Worst customer service ever. The Asian man was really rude. If you don't like what you do please stay home I don't need to waste my tax money on a Douche bag like you. read more

Worst customer service ever. The employees have bad attitude, especially Robert. Definitely won't be going back there anymore!

Took off a few hours to sign for a very important package. Mail carrier was not the one who usually delivers (per him). He told me that the package was not going to get delivered until tomorrow. Original date of delivery was Monday....called post office before they closed. Someone to a very nice lady. Will not give name. Have her email information stating they sent me an email with today's date for delivery. Gave her tracking number. Package still in this North Long Beach post office which is not my regular post office. She did not apologize but said she would personally deliver it to the shipping crew for delivery tomorrow. Told her I will pick up tomorrow a.m.. Very disappointed with service. This is reason I wish the sender would have sent it FedEx or UPS...too much delivery problems with USPS... Let alone now having to go to a part of town I really don't want to go to. Because it's out of my way... I would encourage this individual post office to get more organized. They will find I'm easy to re-convince... read more

On Saturday we have to wait for them to the door at 9 n there no signs wat time is open on Saturday. Sucks peoples are waiting

This is the friendliest fastest post office I've ever been to. Every time I come here I hardly have to wait in line and every person that's helped me is very nice, quick and efficient . I'll definitely keep coming here as I sell from eBay and it's very easy process. read more

If I could give 0 stars, I would. This post office is full of incompetent workers who struggle to follow basic requests on the delivery of packages. I had added the line "PLEASE LEAVE THE PACKAGE EVEN IF NO ONE OPENS THE DOOR" (four times repeatedly mind you) in the additional comments section of an item purchase. The delivery man totally ignored the request and wrote "must be present in delivery." Whatever, that was the first straw. I then rescheduled for delivery several occasions and never heard back, so I then rescheduled for a post office pick up. So I go to pick it up, and the infamous man named in previous reviews of this place told me that "the case was closed" and that I should call back for the delivery supervisor. tl;dr: This is the worst postal service I've had the privilege to work with and they have seemingly lost my package without notifying me at all. Thanks USPS! read more

I went on a Thursday around 11 a.m. There was no line and I got in and out. The customer service agent that helped me, Ben was very nice and helpful. I had no issues and would definitely come again. read more