Great location, but only if you aren't driving! Located in Monument Square, parking can be a bit of…read morea hassle. There isn't much nearby parking, so if you are carrying something heavy to ship definitely keep that in mind. Service is usually really good at this location. The staff are attentive and friendly. One time they even let me use one of their dollies! My favorite thing about this FedEx is how big it is inside. SO MUCH SPACE! I absolutely love it. Surprisingly, it isn't usually too packed - huge plus in my book.

Went there on 7/24 to ship a small pkg (10 lbs) home to San Diego, and gave them my company account…read morenumber for third-party billing. The nice employee packed up the box, gave me the shipping info and the receipt for $15.29. Then on 8/8 (long after I had left Maine), another invoice for $69.29 was generated, supposedly for the actual shipping. I was told nothing about this on 7/24, and the amount seems ridiculous given that I asked for it to be shipped via fedex ground. Calling the store today was a total waste of time; the staff just tells you they have nothing to do with billing, and transfer you to the living hell that is Fedex "customer service". Good luck with that - total nightmare, just more transfers and no substantive answers.

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Went in for printing and notary services. These guys were great and went above and beyond to help…read more Would highly recommend them!

Very efficient and friendly service. Not really much to say about a post office. It's clean?read more

Not far from the cruise port. We were able to walk to this post office and drop in a postcard. I…read morewrote my friends daughter (6y/o) a postcard. We are pen pals and she loves when she receives things in the mail. So fun! This post office is efficient and the employee was funny and friendly! I actually enjoyed coming here!

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

SURE EXPRESS, Sure to IMPRESS!…read more A high-end luxury wood furniture manufacturer in Maine recently shipped a delicate cherry table to my home in northern California using SURE. I was concerned about the logistics of the shipment, which had to be moved across the country on a tight schedule. SURE was more than up to the task. They called to introduce them- selves, picked up the freight as scheduled, delivered it exactly on time and called afterwords to ensure that all was in order (it was). It's refreshing to write about a company that gets everything right. SURE did not ask me for a review, and I received no compensation for it beyond the pleasure of working with a company that knows their work and does it well.

Okay, I've been here a few times in the past year for various returns and printing needs, and it's…read moreactually fine. They're very patient when QR codes from Amazon don't immediately work, or scan properly, or you suddenly can't find them at all in the chaos that is your inbox. I've done my own printing/scanning/copying using their self-serve machines in the front and it's very easy to figure out (the screens do a great job at handholding you through the process). I think this Staples could use a really deep clean; but, the parking is abundant because it's in a stripmall!

So bad this place is like a clown fiesta. No working bathroom, clueless employees, low inventory,…read moreand disorganization run amok. They could "order" the items we came in for, since not in stock. Uh, we came into a physical store because we need them now and guess what - we can order them online ourselves without wasting gas getting here. How about printing photos? Oh no, they don't have the "photo lab" in this location. Shocking. If you're looking for office supplies, this place is basically useless. Good luck.

It's okay. There's (currently) only an automated self-service shipping station, so if you need help…read moreshipping something or need a more complicated service, you're better off going to another post office (I'd recommend the one on Congress St). However, if you're just mailing a letter with postage, it's very convenient, with multiple drive up mailboxes out front.

Excellent customer service and knowledgeable. The service was efficient and correct. I love postage…read morestamps.