Although there was a line, there was several open windows to assist in getting things done in a…read morevery quick manner. Seemed odd in a way. Lol Ryan was whom helped me with shipping things as I don't this often and was in need of help. He was patient and polite, got what I needed done quickly and even saved me a few bucks on adjusting what type of shipping type I needed. Whether it be a flat rate box, envelope etc. always look to save money where I can and he helped with that! Thx Ryan

Lost my package again. Someone there is updating the tracking with the wrong information or closing…read moreout packages before they're delivered or returned to sender. One of their employees called me and started getting aggressive over the phone. They're losing my mail and packages and getting aggressive, that level of customer service is despicable!

Fast and easy Amazon drop off. No line when I stop by. Also has supplies for shipping incase you…read moreneed it.

This is hands down the worst UPS store in not just Northern Arizona but the entire chain of UPS…read morestores. They hired the most qualified for sure... Their service is sloppy as their appearances. This place has done nothing to help my situation and for that I believe the business owner as well as the employees should be held accountable. Shame on you for running such a shady business, as well as hiring the worst customer service representatives you could hire. Place smells like farts as well get that taken care of for sure. Find my silver it was in YOUR possession last!!!

Prompt and efficient service in handling my package. I will definitely use them again for mailing…read moreor returning packages.

FedEx was supposed to deliver yesterday. They are "a little behind." Today the tracking showed my…read morepackage was in Prescott and out for delivery at 7am. It's 4:30 and it still hasn't arrived. I had to leave town without something I needed. You'd think if they were a full day late you'd be the first stop in the morning rather than the last. Their tracking app stinks as well. WHEN YOU ABSOLUTELY POSITIVELY HAVE TO HAVE SOMETHING OVERNIGHT - OR EVEN A DAY LATE - DONT CALL FEDEX. Poorly managed and unreliable.

I have truly never received such poor customer service at any other store, but this location is…read moreabsolutely awful. Employees seem to have zero decency to even say "hello, welcome in, thank you, etc." I walked in today to process returns for Amazon, and the two female employees were dead silent. I made multiple attempts to speak to the woman who helped me (just saying thank you, how's your day going, very basic things) and I've never been so blatantly ignored in my life. I understand people have bad days but I cannot emphasize enough how terrible the service is here. Bare-minimum would be an overstatement. The world is tough enough as is. Be kind, or at least be a professional employee when providing a service.

Worst customer service I've experienced at UPS, ever. When I got to the front of the line, clerk…read moresays, "Over here". No hello, no welcome, no smile, no eye contact. I asked for shipping options on a small book. As I spoke she WALKED AWAY and talked to her coworker. Went around the back. wth. Came back, still never made eye contact, grabbed my book, put it in a box and on the scale and was wrapping the book with packing when I said Wait a minute, is that a flat rate box or ? Never looks at me. Says no. Nothing else. I ask How much is it then? $!4-something. I said again Im looking for OPTIONS. She says it's this or take it in an envelope to USPS. Says So you want this or not? RUDE! I said never mind, you seem much to busy to help. She walked away and went in back. Asked her coworker what the first clerk's name is, this clerk looks at me and doesn't answer. I said to the other clerk You don't know her name?? She points to some flowers with a delivery name instead of just telling me. Name is Maire. I walked out. will never use this location again. Awful representation of this brand, good riddance

I hired this attorney Mary Kay Fowler 4 years ago she went to court with me and it was a terrible…read moredefense lawyer I have went several times trying to get my disability taking care of and I've lost every time do not hire these people and do not hire Mary Kay Fowler she is terrible and she deserves to be disbarred

I just fired Mary Kay Fowler as my attorney for my social security disability hearing. I never…read morechose her to begin with, the previous attorney simply sent my file to her and I had no energy to object. I received a voicemail from her one day, a few months into her having my case, asking to set up a phone appointment as she had some questions. She also said she would be sending me an email. I called back shortly after she left the voicemail and had to leave a message myself. Didn't receive a call back and never received that email she said she would send. In my voicemail I said that I had some questions as well about the paperwork they sent me in the mail to have filled out by my doctors and I told them when my doctor's appointments were. I received no response. Wasted my doctor's appointments and my time and energy to set them up and they took appointments out of the hands of other veterans who could've possibly been helped. Also they never alerted me that they would be sending that paperwork in the mail so it was a complete shock when I received it. I had to do some maneuvering and pull some favors to get the doctor's appointments in time to have the paperwork filled out by their deadline. All of this went to waste. They should have alerted me that this paperwork was being sent and that I needed it to be filled out by medical professionals so I could set up the appointments and also explain how to fill it out. I need to show that I have been disabled since 2016. It is now 2021 so am I to have this filled out about 2016? Because that's 5 years ago and I have already submitted paperwork showing that (already had a hearing) and have different doctors now. Or do they want it for now? No response from them until I was fed up and emailed them that I wanted different representation. Literally THREE MINUTES LATER, I'm not even exaggerating, I received an email from them. I was too pissed to respond then and was deciding what I was going to do. The next day I emailed them asking for a digital copy of the paperwork they sent in the mail to be filled out by the doctors. It was then that I was told by her assistant that she only sent that paperwork out because she didn't have my DLI yet (2016). So essentially she sent me unnecessary paperwork and wasted my time and energy when some days I can barely get out of bed. Now they want to talk and her assistant asks when we can set up an appointment. I'm not confident in her abilities and I am still contemplating what I am going to do. I am referred to an attorney by my doctor and contact them. They say they will review the exhibit file and will let me know what they think about my case. I am still on the edge about if I am going to stick with her or not and just want another attorney's point of view before I make a decision. I contact Mary Kay's assistant and ask for my file. She forwards my email to Mary Kay and I actually get a response from her. She tells me to contact the previous attorney for it (who got annoyed with me contacting him when I couldn't get ahold of Mary Kay, so I don't know how well that's going to fare). Also, she demands an answer that Monday (again, it is Friday afternoon) as to if I am going to stick with her or not. I told her that is not enough time for me. I need to get the file and have someone review it to make a decision. She emails me again still demanding a response Monday. This just seals the deal for me that she is NOT the attorney for me. Seriously, she and her assistant only responded when I said I want other representation yet somehow she demands an answer from me that Monday, a business day later? If you can even call it that. With it being Friday afternoon there's no way I could get the file and have someone review it all in one day on Monday. I most likely would've had an answer Tuesday or Wednesday and may have kept her on but her inability to listen to me or keep me informed, her horrible communication (really the lack thereof), her wasting my time, and her arbitrary and impossible deadline leaves me with no faith in her ability to properly represent me whatsoever. It's funny how she could never respond to me when I had questions and needed help but demanded I respond to her question a business day later. She is obviously not here for her clients.

Awesome - been looking for a book over 6 months. They located it at 6 libraries nationwide and…read morearranged to get it shipped here so I can read it!!! Publisher was sued by the author - only one printing! Publisher went out of business!!! Incredible service - really nice people work at this Library! 5 solid stars!!!

I have been a patron of PPL for many years and depend on it for the books and movies that I…read morewouldn't otherwise be able to afford to read and view. And I will always be grateful to them for providing materials during Covid. Sadly, the quality of service has since really deteriorated. Most of the older, experienced folks who worked there for years have left. The replacements often do not know what they are doing, and instead of taking responsibility or apologizing, they are rude and blame the patron. There are still some really kind, helpful people there, and PPL still does a good job of acquiring new material. Unfortunately, some bad apples are spoiling the barrel.

Chamber of Robert and Mary were working the day that I…read morevisited. Robert was great, informative, and shared some information with me. I do have to say, the map they just printed was awful! I would be mad if I paid money to advertise. On the other hand I don't know what Mary's problem was, maybe she should be doing something in the back, not in the front of the house, where she actually talks with people, she was just downright rude!!! Linda was and is the best! Talk to Linda or Robert! I WOULD RECOMMEND

Sherry, Matt, Marie, and the whole team at the Prescott Chamber of Commerce are great! They run…read moregreat events to network and connect with other local business leaders, they provide a ton of resources for my business, and they provide the database of local businesses to find a service I might need. Not to mention hosting the visitor center. I definitely recommend joining the Chamber if you are a local business in Prescott.

Comments are either from CNN-sheople, infantile liars from all over the country (probably hated…read moreTrump, too / no idea why other than they were told to) who apparently like to advertise themselves as being morons.... 1 local who seems obsessed with hating him....and some local 5 stars. I'm from outside of his district about an hour and give him top marks. BTW: it's no longer politics. Everything the inept liberals touch turns into a dumpster-fire: ObamaCare...ObamaCare website...Dept of Ed...open borders...sanctuary cities..."Gun-Free Zone!!"s (brilliant!)... Waco... Viet Nam... boys-in-girls'-sports (gem)...Great Society... Gore-Bull Warming... Benghazi... Biden... AOC... et al. They have foreign "handlers" (Soros is in that club) who dictate everything. We are in a coup... a war. (with its own Plannedemic) And it's time we acted like it.

Most responsive and respected US Congressman! Looking forward to his re-election in November...so…read moreget out and vote for for PAUL GOSAR! Thank you for all you do for the people of AZ CD4!

Given wrong diagnosis 3 times, my primary care doctor seems over worked, she not treating my…read moreillness, pain Dr is another issue. They recently sent me via ambulance to Phoenix for inpatient and when discharge they refused my transport home. Cost me 120$ to get home. Totally Unacceptable!!! They really don't care about their veterans! The majority of the drs. I'm not service connected. And believe me it does make a difference although I've been told differently.

The VA is a joke, say they care about suicidal thoughts/mental health but you have to display a…read morephysical action to actually be diagnosed mental. Most of the doctors are incompetent and do not comply to hippa guidelines and let anyone stick their nose into personal issues. The paperwork process is awful, have a deep problem don't come to this place it's the reason why my father will die. Knowone has helped him and the VA should have done something 10 months ago. What a joke!

I'm traveling pretty much 100% of the time and the folks at this UPS are great. They're attentive,…read morefast, kind and always greet every customer. I am 110% secure in the outstanding level of customer service that I always receive. Thanks guys!

New owners. Have been going here for years and the change is huge. They won't take any type box…read moreany more, as they seem to want to sell you one of theirs. Prices have gone up and employees are not as happy/friendly. I'll be taking my business elsewhere.