Cancel

    Open app

    Search

    The UPS Store

    3.0 (45 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Diane M.
    0
    140
    160

    4 months ago

    Fast and easy Amazon drop off. No line when I stop by. Also has supplies for shipping incase you need it.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott W.
    149
    172
    4

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jim C.
    0
    42
    2

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    The Fedx employees are great! I needed a document notarized they were very helpful and efficient. Great customer service.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Good service and very helpful, but they could definitely have a better parking situation!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben C.
    474
    13
    1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Blake V.
    255
    61
    16

    8 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Carole C.
    36
    130
    0

    4 years ago

    Always there and helpful. Also buy supplies there. No bad experiences. Strongly recommend this business

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elin D.
    0
    107
    18

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Rex F.
    0
    156
    13

    8 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Service was par excellence! Kept her cool and helped everyone very efficiently and quickly. They get my 5 stars!!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of kimberly p.
    139
    90
    319

    12 years ago

    I don't know why this place has bad reviews. Everyone here is very helpful, courteous and kind!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tommy W.
    80
    53
    36

    12 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Hailey, Veronica and the girl whose name I can't remember but looks a little like Lisa Loeb.

    Mentioned in 3 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (72 reviews)

    I have truly never received such poor customer service at any other store, but this location is…read moreabsolutely awful. Employees seem to have zero decency to even say "hello, welcome in, thank you, etc." I walked in today to process returns for Amazon, and the two female employees were dead silent. I made multiple attempts to speak to the woman who helped me (just saying thank you, how's your day going, very basic things) and I've never been so blatantly ignored in my life. I understand people have bad days but I cannot emphasize enough how terrible the service is here. Bare-minimum would be an overstatement. The world is tough enough as is. Be kind, or at least be a professional employee when providing a service.

    Worst customer service I've experienced at UPS, ever. When I got to the front of the line, clerk…read moresays, "Over here". No hello, no welcome, no smile, no eye contact. I asked for shipping options on a small book. As I spoke she WALKED AWAY and talked to her coworker. Went around the back. wth. Came back, still never made eye contact, grabbed my book, put it in a box and on the scale and was wrapping the book with packing when I said Wait a minute, is that a flat rate box or ? Never looks at me. Says no. Nothing else. I ask How much is it then? $!4-something. I said again Im looking for OPTIONS. She says it's this or take it in an envelope to USPS. Says So you want this or not? RUDE! I said never mind, you seem much to busy to help. She walked away and went in back. Asked her coworker what the first clerk's name is, this clerk looks at me and doesn't answer. I said to the other clerk You don't know her name?? She points to some flowers with a delivery name instead of just telling me. Name is Maire. I walked out. will never use this location again. Awful representation of this brand, good riddance

    The UPS Store

    The UPS Store

    (19 reviews)

    Much to my surprise I was in need of a UPS store & i found it nestled in a very small store front…read moreacross from a donut place. The staff are courteous, helpful, and service with a smile. They can help you at the counter or you can use the self kiosk in the lobby, they only have one, but it's a small space. This store can get busy at times to form a line & also a line for the kiosk. Since my first visit I've been here several more times whenever I find myself in the area, and needing a UPS store.

    Lazy and unprofessional staff. Amanda refused to take my Amazon return with free return label. Said…read moreI had to pay for a $48 shipping fee to mail one item back & $18 for the other; even though the item was new and in original box as per drop-off instructions. Gave me wrong information that I had to have the original box AND the Amazon box. She kept counting the time to get off work, ("we close in 7 minutes"). Amanda said she just wanted to go home & refused to help me further. Very nasty attitude, extremely rude, unmotivated and just plain lazy left a very bad impression. And to top it off, she was dishonest on what was required to do an amazon return & trying to upsell packaging. Took the same exact items to Sedona UPS, they scanned the label and accepted the return. The whole transaction took 2 minutes in Sedona and service with a smile. In UPS Cottonwood got nothing accomplished in the 15 minutes there and had to be dumped on by Amanda's misery and rush to be off shift. The smug young male colleague inserting himself didn't help the situation. The only person trying to assist was unable to because controlling Amanda was circling around us, hovering, and interrupting. Cherry on top for bad service, Amanda yelling profanities towards me when she locked up the store. She needs to GO! Will not be using this location for my mail services or business needs.

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...