Absolutely worthless government union workers who do not care and are only collecting a check…read more Every time they raise the postage rates the USPS pension amounts go up. That is where all the money is going. Not improving service. USPS informed delivery shows that I should have received 12 pieces of mail since Saturday. To date I have received NONE! As I stood off to the side waiting to speak to a person in authority, the lone clerk behind the country loudly called out "Next impatient person please step forward". Not very professional but exactly what I would expect from a highly compensated union government employee who was annoyed because they actually had to do something. As of this writing nothing has been resolved, and I am still missing bills that need to be paid and other important documents that the Merritt Island USPS scanned into the informed delivery on line system 4 days ago but have not yet actually delivered. Now I get to jump through a bunch of hoops to pay bills over the phone, that are due but were never received. My usual postman who delivers my mail is excellent. He is very friendly and very efficient and very dependable. He is apparently out this week thus all of the current non-delivery issues that are happening. Asking the other highly paid postal workers to step up and do something to fix the problem is a total waste of time. They simply do not care and are only there collecting a check. But they are union and government workers so they will have a job for life.

Great place. Very efficient, cost-effective and well oiled machine of a post office. Thank you for…read morealways being there for my every need.

The phone just rings and rings then hangs up on you during business hours. Tried multiple times…read more Went In 3 times to get my box number as I just moved in. Was given keys and was told I'd get a call with box number never got call back on 3rd try and waiting. It's been more than a 3 week process so far. This time I was assured I'd get a call. People are friendly and seem genuine but so far I'm not seeing follow through.

Mailed a birthday card in the 17 of July. The clerk told me she would have to mail it as a package…read morewhich cost 5.68 cents to mail a card with a gift card in it. As of today the card has not arrived to my granddaughter. Wondering why I was charged a package fee for a card. Will be reporting this to the postal inspector!!!

We want to this UPS for an Amazon return drop off and we had a good experience. The store assistant…read morewas very friendly and super helpful. She even wrapped our return for us and wrapped it compensating for the area that our return packaging was torn. They do charge $1 for printing return labels, and they charge $1 for tape if you need any help packaging your return. This store gets bonus points because they sell 3D printed items. I got a cute little 3D printed Axolotl for my sister's birthday!

Very unprofessional. I am pregnant and needed assistance lifting a box. They only had female…read moreemployees that were no help so I could not return my package on time.

Since moving here in May, I have stopped in for multiple reasons including make copies, send a fax,…read moreand return Spectrum equipment. Each time I found the employees at this location to be exceedingly helpful and efficient. The lines always move fairly quickly and typically it has been service with a smile. I needed notary service today and they were patient and kind as we completed the task. I did call before going to make sure they had someone available to assist and it cost $10. Quick and easy in and out and on my way. I will be back and recommend using their services. They have proven they are here to help.

Most locations provide reliable service. I have had returns, important mailings, shredding of…read moreimportant documents and regular mailings. This UPS store #6818 stands head and shoulders above all others that I have used!! the Their service is fast, even when crowded, efficient, reliable and always, friendly and courteous. All UPS stores should emulate this locations training of new employees!!

Fast, friendly, walk-in biometrics and shipping. The only walk-in, no-appointment AHCA in the area…read more Highly recommended.

This is my go to place in Viera for shipping. Saves me ten minutes having to drive to the post…read moreoffice and offers all services I could possibly need. The owner Bhavin is really friendly and helpful and works hard to make his customers happy. They can do everything the UPS Store and Post office can do combined, including dropping off packages for any carrier including USPS that need to be shipped. Prices are better than other places too. It's a win win in more ways than one. Definitely recommend!!

Highly recommend this store for all your printing and shipping needs. The staff are incredibly…read moreknowledgeable, efficient, and most importantly, friendly. Most recently, I called panicked, needing 50 pages printed and laminated in 24 hours. During the holiday rush for shipping. Lee got it done, and with such kindness. Best UPS store I've been too, and I've moved around the county a bunch.

I'm a local resident and honestly have never had a good or smooth experience at this location, even…read morewhen I only have one simple item to drop off. The store is extremely small, usually understaffed, and there are only two registers and one self-service kiosk. The kiosk becomes overwhelmed with customers sorting through bags of returns, looking up codes, and printing labels, which creates constant backups. I have personally waited more than 15 minutes just to use the kiosk alone. The register line is just as bad, with long waits and lines frequently extending outside the store. On one visit I had to stand and carry a heavy item the entire time while waiting in line. Overall wait times are consistently 15 minutes or more every single time I have come here. This location clearly needs better staffing, additional kiosks, or a much better system for handling returns.

I'm always welcome & appreciate the helpfulness here! For years Brian has helped me send packages…read more Never a question he can't answer. Thank you for always going above & beyond!

The staff are always very helpful, professional and pleasant. They offer multiple shipping options…read morewhich is very convenient. I don't go anywhere else for my shipping needs.