A really good experience at this Post Office. I had to get…read morea passport and was helped by a really nice guy named Michael. Michael was absolutely outstanding in customer service and knowledge.

A male staff is not helpful and accommodating at all!. First time for me to drop a no stamp…read morenecessary envelope and I was asking where I could drop, in the outside or inside and he answered wherever suits to you without even looking at me..

I was told that my package that went to a previous address in Murphys was meant to be forwarded and…read moreI have not received it. I drove to Murphys and spoke to an agent. The agent said she would talk to the carrier and make sure it came to more forwarded address. It has not! It was taken back to my old address and stolen I guess? HOW FRUSTRATING!

This post office is so tiny! Love it. The staff are so helpful. My parents received a…read morenotification in their mailbox stating they needed to pick up something at the post office. I, being the good daughter that I am, drove down there to pick up the mystery delivery. When I arrived, the postal worker asked if he could be of assistance. I dutifully handed him the yellow slip and gave him the address. He went in the back to check. When he returned, alas no package. He was extremely apologetic and explained that sometimes substitute mail carriers leave a note in a mailbox to mark the beginning of their delivery route. They are supposed to pick them up but this person apparently forgot. He couldn't apologize enough for my making a special trip down to the post office. It really wasn't that big of a deal to me, but I appreciated his sincerity. Hopefully next time there really will be a package...maybe even a gift for me! ;)

Staff at Arnold USPS is super helpful. I had a package from Amazon that was in "on-hold" delivery…read morestatus. Went to the post office to inquire and Patrick was super patient and knowledgeable and explained that there is no delivery in Arnold and I should mention " General Delivery" in notes so they know they have to hold my package for me.

This post office has the nicest employees of any post office I have ever been to…read more I have had several packages sent to General Delivery and they are so accommodating and helpful. Thank You !

We went to this post office to process passports. This process can be difficult and long,…read moreparticularly if the person helping you isn't enthusiastic about helping you. Fortunately this is not that case at the Burson Post Office. We were helped by Carlyn, a wonderful, detail oriented lady who carefully went through all of our documents and ensured everything was ship shape, while maintaining a smile and friendly demeanor. The quality of her work is outstanding and stands in sharp contrast to other post offices I have used in the past. The property is clean and obviously maintained with care. Their hours are not much less than my local post office, but they were able to get us in for an appointment quickly. I was quite honestly pleasantly surprised by how well our passport requests were processed and how well we were treated. Other post offices please take note.

Carlyn was amazing!! She provided the best customer service. I would HIGHLY recommend this…read morelocation, I came to this location specifically because it was the only location that had available appointments for passports and Carlyn was who assisted us was so kind and helpful and made the process so easy. We drove over an hour to get here and it was absolutely worth it. I will definitely come back for all my passport needs. Thank you Carlyn for all your help!

Was not wanting to call the post office today, haven't had the best service in the past. A lovely…read moregentleman answered the phone, answered my questions, offered help and was delightful to talk to. So refreshing

Service has gotten 100% better since the new guy ( sorry, I forgot his name) got there. Breathe of…read morefresh air. I used to dread going in there. Now it feels like a small town post office again! I hope the other employees that have been there a while take note. But, with there personality's, there is not a chance. I just wish we didn't pay their salary.

not bad, debbie has been good. some issues with packages but debbie will always help if askedread more

Absolutely ridiculous. Watched the mail man in the mail truck with the MANAGER jersey on couldn't…read moreeven walk up to my front door and leave it there securely. Instead he left it in the blistering 90 degree heat and for passing traffic to see. This is by far the worst post office I have ever had to deal with because of this reason alone. We cannot afford this. DO BETTER!

Such a wonderful post office! Always helpful and kind, I was impressed with their on point customer…read moreservice.

Bad customer service. My daughter and i went to mail 3 boxes to Japan. This lady stop doing our…read moremail and call another customer and anotherI i asked her why she keep stopping our transaction and she stated that "her manager told her". She is very disrespectful and rude to a military veteran and a federal employee. Maybe because were Asian. Her boss and employees need to get a new certification for customer service