Staff at Arnold USPS is super helpful. I had a package from Amazon that was in "on-hold" delivery…read morestatus. Went to the post office to inquire and Patrick was super patient and knowledgeable and explained that there is no delivery in Arnold and I should mention " General Delivery" in notes so they know they have to hold my package for me.

This post office has the nicest employees of any post office I have ever been to…read more I have had several packages sent to General Delivery and they are so accommodating and helpful. Thank You !

Was not wanting to call the post office today, haven't had the best service in the past. A lovely…read moregentleman answered the phone, answered my questions, offered help and was delightful to talk to. So refreshing

Service has gotten 100% better since the new guy ( sorry, I forgot his name) got there. Breathe of…read morefresh air. I used to dread going in there. Now it feels like a small town post office again! I hope the other employees that have been there a while take note. But, with there personality's, there is not a chance. I just wish we didn't pay their salary.

not bad, debbie has been good. some issues with packages but debbie will always help if askedread more

Absolutely ridiculous. Watched the mail man in the mail truck with the MANAGER jersey on couldn't…read moreeven walk up to my front door and leave it there securely. Instead he left it in the blistering 90 degree heat and for passing traffic to see. This is by far the worst post office I have ever had to deal with because of this reason alone. We cannot afford this. DO BETTER!

Extremely frustrated with this post office. Multiple times I've received notices claiming my…read moremailbox was "too full" for package delivery when that simply was not true. My mailbox is on my property, accessible, and had plenty of room. Instead of delivering packages, they leave slips saying delivery was attempted and force me to drive out of my way to pick them up myself. It feels dishonest and incredibly inconvenient, especially when you're paying for a delivery service that isn't actually being completed. Customer service is nearly impossible to reach by phone, and there seems to be no accountability. This has happened more than once and has become a pattern. USPS seriously needs to address the reliability and service issues at the Sonora location.

Worst management. packages and mail never get delivered because they make every excuse in the book…read moreto not get out of their vehicles. The manager is useless and pointless. very sad

The Twain Harte Community is so blessed to have such a magical resource as this US Post Office. The…read morestaff here are incredible in every way. They pick up the phone, they're organized, they're helpful, they're personable, and most of all they care. Having a reliable post office, that is always quick to assist as needed, is not easy to come by. Thank you so much Twain Harte Post office for all that you do to keep the Twain Harte community connected and package-full. Thank you so much Twain Harte Post office for being a beacon of light. You are so appreciated! I heart you! Trust.

Worse customer service ever. Had my mail and packages stolen and given to other addresses even…read morehanded to other customers and their only solution was to tell me it wasn't their fault and that I should make sure my address is correct and in my name. Seriously? What a sad excuse for a post office. Rude crass and unprofessional even when they have violated the federal law multiple times. Surprised someone else hasn't sued them yet. I know I will.

It's a post office not much to say. They're always nice. Always has easy parking. In any weather.read more

Love the service, staff is very nice. They have always been…read morevery helpful and what's best is that they answer their phones! This is random but it's always clean and smells so good. The animals outside are interesting. Hours are accommodating for a small town.

The postmaster is not people oriented and not helpful. I always receive someone else mail so I…read moreknow that my mail is going somewhere else also. Mail is awful here.

I went to the San Andreas Post Office. The clerks are always pleasant and extremely helpful. They…read moregave me great advice on how to mail my present safely and efficiently. Makes me laugh because they always ask me if I want stamps. I know it's their job but honestly, if they didn't remind me, I would forget, thank you you guys are awesome

Worst post office ever, I worked for USPS in Washington and this post office doesn't care about…read moretheir customers and they lack basic common sense and skills. I order gifts for my grandson, daughter through Amazon who live in San Andreas and the carrier is so lazy (they have a camera on their front door), they don't have mail delivery at their house but have gone in a signed paperwork so they can get packages at their house but the carrier states the house isn't accessible (they have a circular drive way)! No problems if the package is sent through UPS! This last "attempt" of my son in law's Father's Day gifts that couldn't be delivered Tuesday 9:33am because not accessible then Wednesday 1:12 pm they returned his gifts without giving her due time to get the gifts! I am writing the post master general, you are a terrible post office and give them a very bad name!