It now appear the workers themselves are stealing customers packages. By marking them delivered and never delivering them.

I just want to compliment our Postal Service here in Copperopolis. I get my packages delivered to my front door with the occasional help when needed. Otherwise, my packages are always in my cluster mailbox for the Copper Valley community, if they fit. I love going into the post office as well, everyone is friendly and helpful. They know I send packages out all the time and they are always willing to help. Thank you for all you do to get our important mail and packages to us. read more

not bad, debbie has been good. some issues with packages but debbie will always help if asked

a negative 10 rating is in order here. Debbie intercepts packages that were sent UPS or FEDEx under the premise that they will be delivered to the street address, the front door. The customers do not have any indication that the local USPS in Copperopolis will be taking over final delivery under the Smart Post BS. Debbie will return the items to the sender regardless if you have a mailbox at your physical address or legitimate street address. All of the delivery vehicles look like they have been in a demolition derby. Merry Christmas, all of the packages we and several friends and neighbors ordered have been returned to sender by Debbie. I regret not signing the petition to have her replaced in 2019. Looke like a class action lawsuit would be in order. read more

Attitude especially Debbie, they're never cheerful. Bad vibes. Service is marginal. We have few choices in Copperopolis and the Post Office not a very good choice. read more

They are always sending my packages back for NO reason WTF !!!!!!!!!!!!!! They have also tried to keep my package, untill I told them I am giong to go search thier trash cans for my package, then she Immediately, "found my package" WTF, the new women that work there is rude !!! read more

Be careful, the staff here is unprofessional and they have a reputation of holding onto your mail on purpose. I have not received any mail in months and Debbie "Post Master" who I spoke with, was rude and was of no help. The reviews on this platform is a reflection of their customer service, extremely poor. It's horrible!! I felt like I was talking to my toddler, the conversation went nowhere and was of no assistance. Copperopolis community beware!! FYI, if I could leave no star I would!! Update: still waiting for Deb to forward my complaint to consumer affairs!! It has been a nightmare to deal with this postal office, I have never encountered such unprofessional staff. Brett called me to follow up and did not let me speak, talked over me and got snappy! The worse customer service! They need TRAINING!! read more

Worst USPS location. Our mail is constantly being stolen from our locked mail box at our home It's strange how the mail is being stolen. There are only two keys to access our mail box, one is mine, the other is the USPS carriers that is used when delivering the mail. When the mail is stolen there is no damage to my "locked" mail box. They are only stealing checks, bank cards, and packages left in the mail box. Apparently, our mail thief has a special set of skills, where in broad daylight he/she is able to successfully access the mail boxes which are cluster boxes in our housing community with a key, (not a master key) but has a copy mail box keys throughout our gated community. Then have the time to sort through the mail in the mail boxes taking only money and credit cards, but leaving the bills and junk mail.They even take the packages that are scanned delivered to the mailbox, but do no take the packages delivered to the front door. This has been going on over a year. Per I believe her name to be Debbie at the USPS office we needed to get a P.o. box and have it mail forwarded to the P.o. box and that would stop our mail being stolen. We finally broke down got a p.o. box had our mail forwarded, and after paying for that P.o. box, I can report that the monetary pieces of mail are "STILL" going missing . So my mail thief is either psychic and knows we forwarded the mail, or said thief works in the postal service. When i went in today and spoke with Brett he again refused to go back and see if there was mail held at the carriers area. He stated he already checked to see if I had mail that day. Apparently he has those special skills to know i was going to come in and ask that question, so he checked before I got there. What a joke!! read more

They're always so polite and kind and willing to help anyway they can it's always a pleasure going there when I need help

Never get my packages. The tracking numbers show it was delivered but the guy behind the counter never seems to have my packages. Have had to request them from the seller multiple times. read more

The postal service in Copperopolis is terrible. I've had three different interactions with them over the past two months and the people working behind the counter are always so rude. Their customer service skills really need some work. They make you feel stupid if you're not sure what you're doing, very unprofessional. I work in customer service myself and never would I treat someone with this type of disrespect. Do better! read more

If i could give zero stars I would. However I give Brett a shout out he was very helpful. The lady however Debbie she is very rude and disrespectful. She rolled her eyes at me and my family for asking for a sticker to apply my return address because I forgot. The store was closing in 5 minutes and she kept rushing us even though we we're already there before closing. She was very rude and impatient and definitely needs more customer service training. She made my wife and daughter feel very uncomfortable the way she was treating us and it was very uncalled for. I couldn't believe our experience here at our local 101 post office at Town Square Rd. I usually ship out of Stockton and have never dealt with this amount of disrespect from a post office employee. Again Brett was a gentleman and took care of us even though being rushed by Debbie the whole time. Being the way she was acting and bossing him around she must be in charge and this behavior is absolutely unacceptable!!!! They need change!!! read more

Mail constantly being returned to sender saying unknown address.. and the icing on the cake was my mail carrier folding the large white cardboard envelope marked do not bend to stuff it into my mailbox rather than walking it ten ft to my door..: it was an iPod invisiglass glass protective cover.. 55 bucks.. good job bro.... thang god for Zagg glass and their customer service.. read more

Because they think my dogs are out and I am inside with them, the mail person drop a box next to my truck tire (which it could have been easily ran over!), instead of at my door, and it wasn't even for my address! What idiots. read more

This post office is horrible. Go ahead and open a mail box there if you don't want to receive any of your mail because they will return it as "unknown". How can their own PO Box be unknown? I have been down there numerous times to complain but they just keep saying you have mail in your box. Absolutely no help, they don't care. I have even had late notices because of returned mail. read more

I am sorry I could not leave a 0 star review. My brother in law died and they would now forward his mail even with the death cert. and coroners report in hand. they needed his signature what was i suppose to do have him exhumed to get him to sign ? oh wait he was cremated tried to get him to sign but he had trouble holding the pen. Wtf ? they cannot think for themselves. read more

absolutely lousy service-3rd grade atmosphere,can't think outside the box, no help beyond the postal bible.blind leading the blind.is this the best the postal service can come up with-all the unemployed in this area and this is the best ???? read more