I've had a mail box here for over four years. The customer service here is excellent. Argen always…read moregoes above and beyond from preparing packages and sending packages , scanning and emailing documents, notoriety service, and making copies. Always so friendly and helpful.

Been coming to this store for the last 5+ years and they have always been very helpful and…read morefriendly. They provide multiple options at very competitive prices for whatever you need to ship. I have never had an issue with a delivery and the staff has always provided accurate estimates on whatever I ship. Keep up the great work Mailboxes and Company!

We have been using this Postal Chase for years and years because it's nearby, the staff is always…read morefriendly, and we've never had anything to complain about. So even though there is a FedEx store a block away, when I needed something delivered "overnight" I didn't hesitate to go to the Postal Chase. And boy, am I glad I did! The package that I'd paid an astronomical fee to have UPS deliver "Next Day Air" wasn't delivered for 3 days. Yes, it was eventually delivered, eventually, but the person I sent it to was already in a different state. I went into the Postal Chase ready to have them tell me it wasn't their fault, or these things happen, or there's no guarantee, etc. Instead, the clerk took down the details and told me the owner would be in touch. He called me the same day! Before I even had a chance to complain he apologized and offered us a full refund. The best customer service I've run into in years.

I was given this company as I needed to ship my port to my travel agent. It was sent to me by…read moreFedEx but FedEx does not ship alcohol. They told me that Postal Chase would be able to ship alcohol. I came in and was greeted immediately and the process to send my port from Portugal was process and will be sent to Beverly Hills. As this shipment is alcohol, I had to pay a $10 fee for an adult to sign for the delivery . Service was around $36.00 . Great service and excellent customer service! Thank you for handling my service request.

I was informed by the Fedex website that this location was able to provide shipping labels and…read morereturn shipping labels/service. This wasn't the case when I walked in on Monday afternoon. The front staff informed me that I needed to go to another location. She rolled her eye and actually left turned around and walked away. Very rude.

I had an appointment for 10:30am, I stood outside waiting for someone to come to the door, nobody…read moredid anything to notify me that in fact they were closed, so I just wasted 45 minutes of my time. I called one of the numbers they had taped on the door in case of emergency, and a woman picked up and nonchalantly said that she was sick and wouldn't come in. No prior notification! I can't believe that this is the kind of customer service that they provide - it's appalling.

I'm here nearly weekly for Amazon returns and always impressed with the efficiency and friendliness…read moreof the staff! This is a great neighborhood spot to get errands done quickly and the staff is always helpful and kind.

The manager at this location is one of the most supportive and helpful people I've encountered at…read moreUPS. I had a package that was delayed, and Ari went above and beyond to make sure everything was handled fairly and that my items arrived safely. Truly outstanding customer service at this UPS location. Thank you, Ari!

Mario is AMAZING. I had to ship a package for my work urgently and he got me all squared away with…read morethe fastest, cheapest option. He was doing 10+ jobs at once and still got me out of the store in under 10 minutes. Also - he was supposed to have clocked out 15 minutes before I came in. I'm only shipping with Mario from now on!

We typically go to the UPS store on Post and Webster but mistakenly sent a pick up to the Fillmore…read morelocation and immediately regretted it because our one other experience was the same; impolite, rude, and callous store clerk. Hopeful that since years had passed our experience would be different but unfortunately it was not. We simply stopped in to pick up a package and were unpleasantly greeted by the male store clerk. His general demeanor and the way he spoke to us and other customers was impolite and rude. My recommendation to the male store clerk is to cease all interaction with customers. You can suffer in your own sadness but don't spew your misery onto others. My recommendation to anyone considering using this UPS store is to stay away, and instead give your service and money to the location at Post/Webster. That location is pleasant, friendly, and helpful.

Ricky is a wonderful employee! He helped me ship my bridesmaid gown carefully!!!…read more Love this store

Lost my package. First time coming to this location, no one's helping recover and bad customer…read moreservice representatives. Associates at location dismissive and unhelpful. Dropped my package off here and it never left the facility yet they don't know where it is. Possible someone who works there stole it or the people they handed off to. Sketchy. Won't ever do business here again, it's been over 2 months my package has been missing.

The staff are considerate, conversational, and a joy to interact with. Also on the staff is Eiko…read morethe cat, who is friendly and appreciates scritches. I came here for moving-boxes, which were about half the price as what the UPS Store offered.

Honestly , I would like to give this business a 10 plus. The Timing and Services are So Very…read moreAwesome. They do the mailing, expresses and expression in the Peaceful and Calming atmosphere. There are Special and Positive Spirits that Stay. Including the Cat, when She's around. They also Make Keys and do Fingerprints and sell Greeting and Love Cards and Soooo Much More. They Notorize and I've been there Many Times for Many Reasons and If there was a Wait it wasn't long At All and Everond that Came In Felt like Family...And Yes Families, Tourist, Shoppers and Neighbors do COME IN AND SHOP. Once I Came In and Left Out Elevated IN My Spiriual Journey. It hasn't Stopped and I don't Need nor Desire it to. I almost Didn't want to post this Review because it's always been a Special and Wonderful Place for Us, however, that would be Insane Simply Because LOVE is ans was Made to be Shared. We're Not so Selfish and it's an Inner Joy of Gratitude and Appreciation for Services Greatly Done. Blessed, Blessing 0 p

Not only are their shipping charges outrageous, but the guy who was working today (longish dark…read morehair, glasses, middle age or beyond) was incredibly rude and has no customer service experience. I'd dodge this place if possible.

I just went to buy a box for a UPS return. It was $25 (TWENTY FIVE) dollars out the door. It was a…read more12x12x36 box. I couldn't believe it. $5 of that was for taping and tax. They just lost a customer.

If you look around at these places many have surley employees and questionable practices…read more Unionpost is always friendly and helpful. I am a happy client

They provided outstanding, friendly service! I did a Live Scan here and it was quick and easy. They…read morespeak Russian if you need it.

I have been a customer of Postal Annex for decades. All of my packages go there. The owners are…read moreextremely helpful. I recommend them highly!

I've been going here for years. They're service is always fine…read more The staff is professional and very helpful with my odd copying needs.