(Serviced/Shopped 04/08/2025 TU @ 12:00pm): I might be united in saying that my state of being was…read moredrained at this post office! In my quest to explore the various cuisine scenes and businesses throughout Jersey City and specifically the Heights, my latest exploration was at the United States Post Office Jersey City's location. Generally speaking, I was a fan of the United States postal service; however, I felt the system and its offices were completely outdated and not in-tune with the times. Furthermore, to paraphrase a hilarious "Seinfeld" episode, "No one really needs the postal service because you could do everything electronically now...!" Very true. For my first visit to this office of the U.S. postal service, was I able to get what I needed to be done!? PURCHASE 1st-Class Mail Weighted Mail ($2.59): I needed to send out a packet that contained several pieces of mail to a former tenant. I crammed them all into an envelope and was surprised by the reasonably-low price - sweet! 20pc Buttons/Pins Forever Stamps Sheet ($14.60): If you knew me, I loved collecting stamps (a philatelist!), so whenever I needed to drop off something at a post office, I always had to check what the latest available stamps were. I wasn't as avid as I was years ago when I followed the arrival dates of collectible editions and the like. Now, I was pretty much a casual collector. On this particular date, they had these cool button/pins edition with cheery happy messages - yes! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=SyihBLb_3bLxPaNfjZul0Q SERVICE A spirited older woman behind a thick Plexiglass counter window called me over as I was the only customer at the time, weighted my package, slapped a postage sticker on it, showed me a selection of stamps they currently had, I paid, and off I went; easy-peasy - 'nuff said! PARKING (Unknown; N/A this instance) This was an easy flat 10-minute walk from my friend's place. Otherwise, the only option was the plenty of spots along the main drag of Central Ave. and all surrounding roads - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A small narrow space that funneled you inward towards the counter windows, there were P.O. Boxes along the side walls, a couple of mail drop-off boxes, a center writing table, and minimal postings on the walls. To be frank, this was kind of a depressing location. Decent amount of natural lighting came through the front windows and doors while soul-sucking fluorescent bright electric ceiling lights filled in the rest. There weren't any TVs nor background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Jersey City's United States Post Office location served my basic needs and would consider them again. However, the overall dungeonesque aesthetics needed a lot of help; there simply weren't any positive vibes, and I couldn't wait to get back outside. Having said that, it appeared they offered all of the main amenities as other post offices I've been to and the service was no-nonsense straightforward, but this was the most dreadful of all locations I've been to. I found good value based on the prices, service, and experience noted above (TOTAL paid experiences was around $17.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 3.0 STARS

Sometimes, there can be an insane weight at USPS. I've been to this location at all different times…read moreof day, and I've never really had to wait more than 5 to 10 minutes. At my most recent visit, the staff were very, very nice. They went around and asked if anyone needed help. They visited people in line to make sure they were bringing up the right things for what they needed. And the lady working at the cashier was very pleasant. This is more than I could ask for from my typical visit.

The only thing good about this post office branch is the awesome architecture. It pretty much stops…read morethere. After moving over a month ago, I have yet to reliably receive any mail addressed to me. I can count one 1 hand how many pieces of mail I received, and they were all forwarded. I came in person 4 times to seek answers and I was dismissed each time with the "it should come" or "it takes time". It does not take 6 weeks for mail to arrive. Speaking to the manager has gotten me nowhere. To top it off, this appears to be a significantly understaffed post. Staff members will be called to a window around the corner from the main windows and you will wait upwards of 15-20 minutes before you get an unsatisfactory response. Never in my life have I witnessed this poor of a USPS service in my life. Understandably funding is reduced and things are hard but to dismiss the concerns of a customers is beyond.

Very cool architecture on the building. Looks like a Roman marble temple from the outside. Make…read moresure you know if your package is actually for UPS before lining up, I accidentally wasted 20 minutes waiting in line. They have stamps on sale in a self service kiosk which is very convenient. Big mail.drop off as well.

Oh no! Really, people? One star reviews? Every single postal worker I've encountered at the 14th…read moreStreet location has been friendly, cordial and polite, with a sweet sense of humor. Considering how overworked these folks sometimes are, it's amazing that they're not snapping at everyone. That's perhaps the only pitfall of this location... insufficient staffing. So when you go there, just be smart about timing and you'll be in and out. Honestly, some of these reviews have such an entitled tone to them. These writers will complain about this or that worker, but maybe the issue is the customer, perhaps?

I'm surprised by the negative reviews for this location. The employees here are really friendly and…read morehelpful...even when patrons are being difficult. I've only had positive experiences here, and I can't imagine how hectic it is for them during COVID/the holiday season. It's a small store but the line moves quickly. There are social distancing stickers on the floor and only a certain amount of people can be in the lobby at a time. When that number is exceeded, people wait outside. If you already have your package ready to go and don't need a receipt, you can just drop it in the front. There's usually a line mid-day around lunch time, so I normally try to go in the morning or closer to when they close for the day.

I love this location, but it has the potential to be better for efficiency. It's consistently busy,…read morehas multiple windows, but the line is always long. I wish there was a self-serve kiosk to send or drop off packages. Sometimes you have to plead with the staff even if you just want to drop off a package. I'm not sure if it's a funding issue, but a self-service kiosk for priority mail could be useful. On a positive note, the usps workers there are very knowledgeable, helpful, and nice.

The packages delivery process to make sure they do not get lost. The condition of the building. For…read moreexample, the mail hall does not work for years. Embarrassing conditions for the disable doors to get into the Post Office. How you ever seen a disable person buying stamps at this Post Office? Where are the increases to the stamps go to? Etc.

Street parking only! Can be difficult if busy time. I went at 445pm. Aril is amazing! He has a…read moregreat attitude and is very helpful. He made my experience seem less and easy!! Value was good for my 3 packages. Service was fast and efficient!

I drop my orders here and the South Asian man is very nice. Always greets me and has made me laugh…read more A lady was rushing because I was behind her and he told her she can take her time and said I can just give him my package even when he's helping someone else so I don't have to wait. Lunch break is at 12 so don't come around that time.

The best post office with the best postal worker, Dianne!!! I moved to the area a month ago and…read moreneeded to mail something. I'm so happy to discover Dianne and the Hoboken PO. She's so kind and so positive. It's a joy to come here!!! Thanks for always adding joy and kindness to my day, Dianne. A++++

Only one PO staffer working the window but cleared the line reasonably quickly as I was the last…read moreguy in line. Not much of a conversation outside of getting the transaction done so they could handle the rest of the line and that cleared out folks. They have a machine for some package and mail services, and a lot of PO Boxes here. Close to the PATH. All the basic services, and stamps were mostly available though holiday stamps weren't out yet when I visited. Open Mon-Fri 8-4:30p and Sat 9-12p, a bit shorter than the one north in Hoboken.

"Out for lunch" sign should be put on times…read more Horrible service, refused to print label for eBay product though this service is clearly stated as available online, will be using alternative services.

This post office is the worst. Closes for lunch and says they'll be back at 3. Never happens…read more Showed up yesterday at 4:26, they close at 4:30. The woman postal worker saw me coming and locked the door 4 minutes early. My package already had a label on it. You would think she would be happy to have a job.

This PO is supposed to open at 9am and I'm already standing out side for I for 20 minutes and no…read moresign of anyone. People have left who were also waiting and this is NOT the first time it happen to me here. the 800 number has no customer service to even complain about the lack of service and professionalism. The absolute worst!

Around here going to the post office can be an adventure…read more Whether it is dealing with parking, the long lines or lack of personnel. Just got tired of dealing with the one on Central Ave. I have been coming here for the last couple of months. It is a satellite office and is very small. I have only noticed one employee working there. All shipping supplies are kept behind the counter so you will have to ask. It is right across the street from Bowlrite Lanes and has ample parking. There is a municipal lot next door or CVS up the block. Certainly a better option than one on Central Ave.

So I was in the area and looking for the nearest Post Office. Opened up the Yelp app and found this…read moreone. Small little satellite branch with 2 windows and a decent about of PO boxes. Didn't want to deal with the Central Ave location. Parking around that area can be a hassle. The bilingual employee Esther was actually quite pleasant (which isn't always the case). Believe she was the only worker at the location. Just stopped in to grab a express envelope and mail out my documents for a 2 day delivery. In and out in 5 minutes. Every Post office should be this easy. Street parking only, but there is a lot across the street that I utilized when there. Not a bad experience & friendly service.

I wish I can post the image of the worker sitting an empty box that he took my shoes from and then…read morewalking up the stairs ON CAMERA with my uggs under his left arm and then walking back down with them leaving me WITH THE EMPTY... I've called 2 times and they let me know someone will call within an hour AND THE CALL NEVER HAPPENED how is it that we are suppose to trust facilities that deliver and they are the man ones taking??? ( this delivery was done in IRVINGTON NJ)

Horrible customer service , unable to ship my package even though its days late , tempuature…read moresensitive medication and was unable to resolve anything ! i explained that the medicine is now just sitting in water since the ice had melted in 3 days and i need to get it! she tells me to contact the sender not them even though they are in possession of my package , horrible just horrible