Good post office. They have a self serve priority mail station that i take full advantage of during…read morethe holiday season. The employees are a regular mix of semi-disgruntled people and cheery people that don't look like they've been ground down by the USPS procedures and protocols and procedures just yet. Large PO box room with new key style boxes . Tough to get a smaller box at this PO - the population is pretty high and there are a lot of businesses too/ officeparks. It seems that the lines here are always long and purely because they don't move quite all that fast ever. Especially during the busiest time of year. You are better off doing the postage at home and dropping it here. If you are just doing envelopes, you can stay in your car and use one of the many boxes outside but they only have smaller slits for the envelope sizes, no packages.

Worst customer service ever. I was speaking with a postal attendant over the phone for a package I…read morehad sent. I was worried that the package I sent was not going to arrive today (8/25/2021), because the scheduled date and time kept changing from 8/24/2021 to today 8/25/2021 w/ time changing from 10am - 2pm, to 2:15pm, then stated delivery by 9pm. I adv. the PA I was concerned that my package was not going to be delivered because of the constant change in time deliver. PA was VERY hostile, argumentative and would always talk over me & it was nearly impossible for me to get a word. I asked what the next step would be if the package was not delivered. The PA insisted that it will be delivered today and would not give me an answer. He did not give me an answer because 1. He is arrogant hostile person, 2. He doesn't care about customers & 3. Didn't know the answer to my question, therefore he should have asked for assistance instead of assuming. from this: Expected Delivery on WEDNESDAY25 AUGUST2021by 9:00pm USPS Tracking Plus™ Available Status Out for Delivery, Expected Delivery by 9:00pm August 25, 2021 at 6:10 am WESTBOROUGH, MA 01581 to this: Your item arrived at the WESTBOROUGH, MA 01581 post office at 7:26 pm on August 25, 2021 and is ready for pickup. USPS Tracking Plus™ Available Status Available for Pickup August 25, 2021 at 7:26 pm WESTBOROUGH, MA 01581 Hey USPS, train your PA's better Customer Service etiquette. There is too much crap going on in the world right now because of Covid-19, your employees don't need to be adding to the pandemic.

in two words "Inadequate Staffing"…read more Prepare to wait !!!! Other reviews reflect the same

I try to avoid this store because of the poor customer service. I had to send a small appliance for…read morerepair. The manufacturer had a contract with UPS to package the item and to ship it to them, so I had no choice. The item arrived with so much damage that it couldn't be repaired. Happily, the manufacturer has agreed to replace the item at no cost to me. But had they not, I would be out $$ (the appliance had cost about $1,000). I would certainly not have them pack anything for shipment again.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I should've believed the reviews. Rude is an understatement. Please don't waste your time here…read more 5 minutes of my life I can't get back. Terrible. For the record, I am 60 and this is the first time I've ever written a negative review.

Amazing Service. Polite, positive as I was worrying eased my mind. Fast service. Recommend highlyread more

I needed furniture delivered to my apartment from West Elm on short notice, and this team really…read morestepped up. Everyone was super communicative and helpful. Even though the movers were doing jobs across the Greater Boston area all day, they were still efficient and considerate and, more importantly, got my stuff from there to here in the same condition I bought it. I can't recommend them enough, and I'll also note that their rate is definitely reasonable. Their white glove service was top notch and I didn't have to break the bank. I'll keep them on my short list, for sure.

I have shipped a few things here and I have nothing but good things to say about it…read more First, they have all the quotes and info right in their system so they were able to answer all the rate/timing questions I had. Also, whenever I need the packing materials they have them right there in the store and they don't mind helping me secure whatever I'm shipping. They are much easier and more helpful than the post office and I really like going to a local/family business over one of the bigger chains.

We ship quite a bit of or product out. These guys are our go to Fedex drop off location. They get a…read moresmall amount for every fedex package they take in. I'm a firm believer in supporting local businesses. I've never once had an issue shipping anything with them. My only reason for 4 stars is due to their highly, overinflated cost on USPS shipping. A book of stamps that should be 9.80 was 13.00.

I used this courier service last night for a last minute project in Boston, I found the service to…read morebe great and the price very competitive. Highly recommended

I have used Neighborhood Parcel for the past 5 years and they have been great. Living in the UAE…read moreshipping charges could get quite costly but they always worked with me to get the best price ahead of time so there were no surprises. They were always quick to respond and did so with a good attitude. Should I need mailbox services again they will be on the top of my list!

I had this company deliver a couch to my House. About a week…read morelater they started relentlessly calling texting my husband claiming that they spoke with me and that I told them they left some bag at my house. I never called nor spoke with anybody from this company. They must have their customers confused. When I text them to explain this, their response was "dumb bitch" I was completely appalled. So unless you enjoy being harassed and verbally abused DO NOT use his company!

I hired them to move ONE piece of furniture and reassemble at my home. Upon inspection post…read morecompletion I found multiple scratches on the brushed nickel surface which cannot be repaired. I complained and was told someone would come out to see the damage but never received another call. I messaged weekly for 2 months but never received a response.

Worcester Express has been the courier for my company's drop off and pickup mail services for the…read morelast few years. It has been a pleasure working with Matt and team who strive on reliability and efficiency, even when the drop off or pickup location for my business changes. The value for Worcester Express' services is strong. Matt and team are very personable and it's been a great relationship in the past that I look forward to moving forward. I would highly recommend Worcester Express.

Worcester Express Courier service really stepped up to the plate and delivered! Traveling in from…read morethe west coast and Needed legal documents picked up within the hour...rush hour on a Friday, of course. Matt immediately set the pick up in motion and Got the job done efficiently and professionally. Worcester Express doesn't take credit cards and the package was being delivered before our flight arrived. Matt suggested payment arrangements with us so that the job could be completed and our business transactions were not interrupted at all. Great service and communication!

Very clean establishment. The staff is very friendly and provided good recommendations regarding…read morehow many large comforters that could fit in a large washer. Their prices seemed reasonable. The washers and dryers are well maintained. We will use their service in the future!

laundry needs go to place in Northboro. Nice and helpful people on site, clean and upkept-well…read moreplace to do your laundry.