My father dropped off his bills inside the loose letter slot at this post office location and his…read morecredit card bill that was enclosed with a check was stolen!! Not stolen from an outside blue box, stolen from the inside by an employee!! The check was washed and was deposited through their mobile bank account! Since this mess has began, we've had to close the checking account and have had to stop direct deposits and everything else!! We've filed a report to the sheriff department because it's a state issue and was told by a deputy that this is a common problem for that specific location! I've emailed the USPS with ZERO response!!! STAY FAR AWAY from THE FAIRFIELD POST OFFICE!!! They've lost all integrity!

ZERO stars!!! My passport appointment had me leaving in tears. Unfortunately the lady that helped…read moreme did not have a name tag ( short Asian lady with black hair and glasses) She was an absolute nightmare. So rude and unprofessional especially in front of my 5 year old daughter. I caught her in multiple lies during my appointment. Due to me confronting her and she canceled my appointment. I remained professional but I wanted to say so many things to her. I will never go there again!!! I will always go to Suisun from now on. She needs to be talked to or find a new job.

Faster turnaround on my prints, they have always met my expectations…read more Recommend for prints, returns and shipping.

I went in for notary and had the most racist encounter with the notary working there. She keeps on…read moreasking the staff on how to fill the form. She stop each time she pick up a pen to write something. It took over 30 minutes for her to sign a piece of paper and stamp it and does it wrong. Then continue to act like she knows what she doing. We decide to walk away because she wants to over charge us after the whole encounter. We went here for years and had great experience with previous crew. This new crew is horrible. The sad part is when we went to the notary across the street from them, the owner told us a lot of people come to him for notary because of the horrible treatment they encounter at this place. It validates that we are not the first that got mistreated and won't be the last. Glad to say we will never go there ever again.

I had a PO Box for over 10 years. I paid up For 6 months. I came into get my mail after not getting…read moreit for several weeks and they gave my mailbox away. The person who worked the P.O. Box retired and left a mess. They gave me a new box without informing me. They sent all my mail back to sender. I had tax papers coming in and social security documents. All returned. They insisted they couldn't give me my box back because the new owner refused to give it up.the box they gave me belonged to someone else's who was able to get it back. They gave me another box without informing new keys.9 had to contact all my areas on incoming mail,make phone calls to change the address which took 3 days. I can't believe they were able to do this. They had a poor explanation on how this happened and tried to blame me for changing. If I did change why didn't I have keys to a new box they gave me . I was paid up how can they give it away while it was paid up which I had documentation for. This was a nightmare.

The people who work there are rude!!!! All the time very miserable!!! Then the mailmen that…read moredelivers to my apartments in Fairfield seem to have been messing up! Put my W-2 in another persons mailbox! Another time I didn't receive my car registration tags etc if you're a mail carrier, you should be more careful while delivering mail! That's exactly how, fraud happens because most people will not return your mail, and instead open it! Please do better!!!!!!!

Just Inquiry about sending packages to certain location, price and days.Very clean and well…read moreorganized place.

This is a great location. I'm glad they are on base. They process your stuff very fast and know…read morewhat they're doing here. They have all of the spots on the floor for Covid distancing and also plastic and stuff up to protect you from everything needed.

Great place to go for all mail services. Friendly staff, clean office. I recommend this postal…read moreservice.

Very good customer service. I was given information that was helpful in understanding how my…read morepackage would be handled.

Sam is truly amazing! I needed 34 heavy duty signs cropped and they were too big for the cutter…read moremachine. Sam did them all by hand. The signs are beautiful, but what was more impressive was is gracious attitude. His customer service is phenomenal! Thank you, Sam!

Came to return packages that morning and this man who was working my packages was talking probably…read morein Hindi while looking at me and I was like "what was that?" And he said "nothin". I was looking at the 2 ladies working and they were not talking to him. He was probably asking for a date from them 2 and being ignored or he was sh-.t talking me. Anyways not cool!

Jen, postal clerk was patient and kind. I had many questions about a Priority Mail package and she…read moreanswered all of them. She assured me that a signature would be required for the delivery but it wasn't. I received an email stating the package was "handed to someone" at the delivery address. This could have created a problem but luckily it didn't. Even though Jen was helpful I feel she deceived me on how the package was mailed. I kept asking if it should go Certified (for the signature) or if she needed to stamp it. She told me no, and pointed to the pre-printed words "Signature Required" on the Priority Mail package. Thankfully it turned out ok.

I was there on 9/6/2025 @ 10:36am Dude who scanned my…read morepackage seemed quite unhappy with his job. Couldn't even say a simple THANK YOU. Even a 2 year old knows how to use those words. If you're unhappy with your job, then quit and spare the rest of us with your miserable presence, no one is forcing you to work there.

All I see are bad reviews about the postal service, but I can honestly say I've never experienced…read moreany problems at the Cernon office. I've never lost any items mailed and I've always been satisfied with the customer service, but I must say that the young man, Travis, is a star. Probably the most polite, friendly, and helpful person that I've encountered there. He certainly gets an A+ from me for his outstanding service and is a great face to represent your office.

A mailman that does not usually deliver my mail tried the front door slot. The screen is closed and…read morenot accessible, and I opened the door and told him the mailbox is in the back. The first thing he says is " I don't know that "He said don't give me an attitude. Unacceptable behavior!

THE place to go for Notary needs. Every store employee was very helpful with everything and I'm…read moregrateful! A special thank you to Camille Orion And this store's helpful notary public Kawalpreet

The most reliable UPS location and open on Sundays! Easy Amazon return kiosks and drop off!…read moreConveniently located near: Safeway, Target, Tesla charging, Hallmark, AT&T, Crumbl to name a few stores. Plenty of parking and service has always been good. I do miss the old staff but the new staff is friendly - I haven't had an issue and I go here a lot.

Cargo that you can totally trust and service is excellent , you can always rely that your packages…read moreate delivered safe and well intact.

They charged my credit card twice and when I called they had me take a picture of my credit card…read moreand they will have their accounting dept take care of it. I waited and waited but they never did return the extra charges. I ended up having my bank take care of it and disputed the extra charge. when you say you were gonna do some thing, do it or if you cannot do it make sure that you notify the customer.