hi. i was there on sat. evening i think so. i want to ship my book, it was in a big yellow…read moreenvelope, i wanted to put in a box. he was saying i should put another box, i asked him. how much. i don't remember how much. he say i should just leave in the envelope, i say no. i did say i wanted one day. asap, he give me other option.it was will be fast. if i want to pay other stuff. i say sure. i didn't do it. i don't remember. i say this is my first time. if you want to help me. you could say you want to help me. thanks i want 10 by 10 by 10. the box. he asked me. my named and other stuff too i want to send to this place. so. i give him. a name. after that i say i give him the wrong name. i got the receipt yesterday i got there like 2pm. (tracker :1Z61E2410324247414) i was wonder why. this number isn't tracker after that. he say he cant help me. i say what number i should i call. he customer service. i say do you have customer service. see he didn't wanted to give me. the other employee say they do is in the back he never give me a new receipt. fuck. i felt this was mt fault, it wasn't my fault he say i was taking to long, there a long behind me. what that mean. CUSTOMER SERVICE always right. no matter what. just listen to people. you cant listen to people. you shouldn't been working this job it see like he was irritation by me. he was unhappy. if you are unhappy. don't work at this job. it doesn't matter everyone's need to be patient. so he need to change his attitude. what is his named, i didn't get it. he is Indian. he help me, omg. this is so crazy. if you have a bad day, don't take it to other people. i wasn't trying to be bitch. i say I'm sorry. i think he was manager. he help mw. he say i should wait yesterday night so i can change it. no. tracker number it show it. the manager say that he will help me i' m sorry. today i came in i thought manager will help me. no. i say i can wait. he can help me. he say another employee will there at 9:00 am i did call the customer service. they couldn't help me too. i don't know how long i was on the phone with the customer service. so the customer service say i should go the near store ups. they can help me to canceled it. Indian guy, say he cant because it was out the delivery. i say i talk to customer server they say that you guys can cancel. He went to garb the manager. i show my paper to the manager i write it down. i didn't lie. i was soo piss and i feel i was going to cry. i didn't want too because always to be patient with others. hopefully he will be fried this job. he kind of got attitude too, he still help up too. thank you for the manager so much

Avoid at all costs for any printing services!! Pricing is very deceptive, and dismissive. I will…read morenever come to this location or any UPS again.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

Was in and out needed some information printed from my email. The clerk was friendly. And I also…read morefound some Star wars decor and scooped them up also. Thank you ill be back again when I need that type of service.

I needed to do some printing and don't have a printer at home. I was happy to find there's a FedEx…read moreOffice (does anyone else still call them Kinko's?) relatively close to my home and gym. I called before I headed in yesterday because it was snowing and I lived in Seattle for the past nine years, where everything shuts down at the mere threat of snow. But this is Minnesota and they were indeed open. I used the self service copier for my print jobs and a PC station to edit a Word doc. The PC station usage is charged by the minute, so I would not recommend heading to FedEx just to browse the internet, compose a long document, or do research (you can do that at most libraries for free, BTW). Both the copier and computer were user friendly and take credit cards for payment. While I was there I was asked by several employees if I needed any help. I was a little surprised to see a plotter in the copier area. So you can do large format printing here if you need to! My only quibble would be that I had to go to the front desk to get a scan . A minor gripe, but could be troublesome if you were in a hurry and there was a line at the front. Also, why do they trust you to print and copy but not scan? This store is large and clean and seems kind of new. There are FexEx shipping services and supplies, of course. I perused the store on my way out and noticed you can also purchase (random) things like candy, books, calendars, office supplies, and greeting cards. This FedEx is in the same small strip mall with Chipotle, Firehouse Subs, Tokyo Grill, and Sprint. On the 80 bus route (which hardly ever runs, so good luck). Quite convenient to have this in my hood.

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

This is a very easy place to send packages from. It is never busy and very convenient to park. I…read morehighly recommend this place.

I really enjoy coming here and the fact that everyone is so polite, that ensures that I'm a repeat…read morevisitor. I've had nothing but a good experience here and the are very helpful. I ship packages often and I'll come here over other places because they're fast and efficient. Even though the cost of everything is going up nowadays, they still find a way to keep prices fair and reasonable, probably to their own detriment for how nice they are. Whether it's a quick stop for something I'm mailing, or if I need to pick up office supplies, this is where I go over some unhelpful chain store like OfficeMax or Staples. I needed to send a fax one day and wasn't sure where to do it. I gave the shop a call and they were happy to offer help. Prices are great, service is prompt, and most importantly it's run by friendly people. Happy to support local businesses like this one!

FedEx Woodbury, MN good people working really hard to get it done, and delivers as they state they…read morewill, great business ethic I will do all my packages here going forward usps took my money they advised me to pay extra yet did not deliver at all usps still had my box sitting in the post office after 3 days when I paid for 1 day delivery female stating, "OUT FOR DELIVERY" but the box sitting right there in the post office not just terrible service for many many years but so many instances of prolific lying by usps staff this is the office needs reaming out president sir

Best customer service ever! I am not savvy with this kind of stuff at all, and they were so patient…read moreand sweet and friendly and helpful through all the steps with a smile!

These dudes are the truth !…read more They helped me out getting my passport sent to New Orleans DAY OF ... AFTER ... I was already at the airport and was just able to make my flight without my ID. At first UPS indicated that my passport wouldn't be here until Monday. Coming back from lunch, passport was sitting on the steps of my AirBnB. Thank you so much guys!

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

The worst workers and slobs evar. Had a package needing signature and carrier left note. Refuses to…read moresend it the next day. I call and was put on hold for 45 mins and got nothing. Called again to resend, still nothing. Why are they even holding my package, just do your friggin job and deliver a stoopid package, how hard is that. Why am i asking to receive my stinkin package, i paid for it to be sent, dayyum i hate USPS with the fury of 1000 blazin suns. Also ordered tires a few yrs ago, went to pick up and they said they were closing, i said IM FRIGGIN HERE because of my work hours. They kept calling me to go and pick em up as they dont have any more room but yet when i try to go, they refuse me. This circus show went back and forth till i got a hold of a 'supervisor'...which then i went to pick up and waited for 45 mins at the back loading area. Again, haet upon USPS widd 1000 furious burning suns.

I go often to the WB PO - it is often slow but the workers are always friendly and helpful - just…read morethink they are overworked. Let's cut each other some slack folks. Times are tough. Happy Holidays!