First of all, this is a beautiful building. Its nice to visit just to see the history in these…read morehalls. Second, the young lady who waited on me was the most helpful & respectful person I've met in a long, long time. It makes you proud to have met someone as nice as this lady is. It was just a wonderful experience purchasing stamps here!

Excellent customer service, support and staff . Highly recommend for your postal needsread more

Brightest, cleanest and most friendly post office I have ever been to. Huge parking lot and…read moreeveryone entering and leaving greets everyone with a hello and have a good day. So not New York. Can't say I especially like going to the post office considering the rates now days but coming here is a pleasure. These postal workers enjoy their jobs and are happy to help you.

The folks here were very nice, I needed to send a letter to a P.O. Box but needed a return…read moresignature. I thought I needed one specific form turned out I didn't and what I needed was about half as expensive. So, for less than $7 I got what I needed. The lady who helped me was just as nice as she could be, and the post office had no line but 2 people waiting to help. So, they definitely get 5 stars from me.

A US Post Office inside of a mall. How effin' brilliant is that?! Way to go USPS... you've done…read moresomething seriously right! Love using this PO. It's always practically empty, so wait times are basically non-existent. They offer all the PO services and are even open on Saturday mornings (no PO Boxes here though). The employees are really friendly and helpful. Maybe it's because they stay bored and they are genuinely happy to see you so they'll have something to do. LOL Even during the rush of Christmas they wait times are practically non-existant. Have a look at this photo to see what I'm talking about: http://www.yelp.com/biz_photos/us-post-office-orange-park?select=xH7thS_5zwUXHu9-tuGRog#ZBpIWfi4K9ja_GSQbHqYRg

I had to ship a few Christmas packages to Ohio to my family. I used the post office west of me on…read moreBeach a few weeks ago and swore I would never go back to it again. It was like a jungle of madness. I walked into the Jax Beach post office and was happy to see there were only 5 or 6 people ahead of me in line. Being that it was only two weeks before Christmas I thought this was pretty amazing. I felt like I hit the jackpot :-) I only had to wait about 10 minutes. And the gentleman that waited on me was delightful. I also had to buy some stamps to mail my Christmas cards. And he was patient with me while I chose the stamp design. This is now my post office of choice. I never want to go back to the jungle of madness. I would recommend anyone that lives in my area to select this post office for all of your shipping needs!

an absolute cesspool of government inefficiency. I came with a package and disclosed that there was…read morea phone inside. I was told I needed to drive home and print out a hazardous label. Why can't you print out the label you require at the store? Ridiculous

Not the most efficiently run or customer-friendly, unfortunately. Could use some training in…read morecustomer service effectiveness.

Saw the postal lady put the box in my mailbox then take it back out because she was too lazy to…read morecome to the front porch for a signature.

I called this morning because the key didn't work in our communal post box. We have individual…read moreboxes grouped together and we walk there for mail. If the mail is too big or overflows they have a separate, bigger, box they place our parcels in. When I looked at the key it looked damaged, I tried both boxes to ensure they didn't give me the wrong key. When I called it was quick and efficient. I wasn't expecting to receive a home delivery the same day! I gave them the key that didn't work and thanked them for their prompt customer service. BZ to USPS!

This USPS location has gone to crap. Pretty much like the rest of this area of town, so I guess I…read morecan't say I'm surprised. It's dirty and smelly. They've even taken away the box INSIDE to drop packages in because of theft. No choice but to wait in the VERY LONG LINE just to drop off packages that already have postage be on them. I did mention it's dirty and smelly in here, right? So yea, not exactly where I want to be waiting. The outside of the building looks horrible too. As does the grass. The handicap sign is rusted and falling over. My tax dollars are actually paying for this? Uggggg!!!!!! Bonus: Got to listen to a "customer" (I use that term very loosely) having a yelling fit and literally throwing papers. I've heard of "going postal" but not from someone who doesn't work there.LOL The 1 star is for the nice employees. I feel sorry that this is the location they have to work at. Zero stars for the actual post office. This place should be condemned. And the "clientele" leaves very little to be desired.

The Atlantic Beach Post Office was my local post office when I first moved to Jacksonville. I…read morehaven't been back there since roughly 2016. I was in the area and needed to mail a friends birthday gift. I walked in and was next in line. Woo hoo! It was lunchtime. Service was fast and friendly! I was happy to learn the postal workers were still getting paid during the government shut down. I bought some Christmas and birthday stamps because I seldom go to the post office. Glad I decided to stop in!

The worker named Anthony there is incredibly rude. I go there at least twice a week mailing…read morepackages out, and every time he's the one that helps me, he always find some issue or can't get the scanner to work or comes up with some excuse. But when I go to the worker next to him and try the same thing, there's never an issue and everything works just fine. Anthony also tells me every time I go up to him that I can just use the self service kiosk, making it clear he does not want to have to deal with me. He grabs packages out of my hand aggressively, and when I hold up my phone for him to scan my QR codes, he physically grabbed my hand roughly and yanked it towards him. I found this incredibly unprofessional and went off on him and walked out. The next time I came in, I went to the self service kiosk instead of going to the counter, as he suggested I do multiple times, and he actually walked out from behind to counter out to the lobby, came up to me and said "hey Katie!" So I guess he was bothered by our interaction to the point of going through the trouble to find out my name, and is trying to intimidate me or something. Just overall weird and unprofessional. I don't know if he's racist, sexist, or just hates everybody in general, but another customer did mention that his 18 year-old daughter came in there and Anthony was yelling spitting in her face and she felt threatened that he would get physically violent with her and left in tears. So I'm not the only woman he's been hostile to. I'm sure that incident was probably reported, but the post office is aware of him being an issue and refuses to do anything about it. So all that to say if you see this worker that goes by the name "Anthony", a larger male with short receding curly hair and freckles on his face, just be warned in advance. He's going to give you a hard time and be rude.

Dark and smells. Staff some are friendly some ignore you. Always crowded needs a larger space to…read moreaccommodate people.