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    US Storage Centers

    4.8 (86 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

    US Storage Centers Photos

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    2 years ago

    Business owner information

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    Amy D.

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    3 years ago

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    3 years ago

    Super helpful staff, very informative and kind. We were able to find the right unit for our storage needs. Thank you Robert for your help!!

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    7 years ago

    Very good initial experience. Very helpful staff (Evelyn abs Robert). Good location. Competitive price.

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    3 years ago

    Great location with a very friendly staff! Perfect for storage needs right in the neighborhood.

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    4 years ago

    Clean and easily accessible. Helpful staff, especially Robert, who went out of his way to assist!

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    5 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Awesome storage facility and great location. Clean and easily accessible. Highly recommended.

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    6 years ago

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    4 years ago

    Excellent service and clean storage facilities! Will definitely use them again in the future.

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    4 years ago

    Robert is very helpful and friendly, the facility is safe, clean, and well insulated. Very happy with there customer service.

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    6 years ago

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    4 years ago

    Robert was extremely helpful and made sure we understood all the information. He goes above and beyond!

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    5 years ago

    Awesome customer service. Very informative and very friendly. Clean facility and great location. Easy access to units.

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    5 years ago

    Robert was wry nice and very informative! ! Nice clean facility and easy to get too.

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    7 years ago

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    5 years ago

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    4 years ago

    great place to keep your junk! easy access, well lit hallways, convenient location!!!

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    5 years ago

    Great customer service. Everything explained up front. Received a tour and we were able to view the available units. Would recommend

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    5 years ago

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    4 years ago

    Place convenient. Good opening hours. Accessible and clean. Helpful and courystaff.

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    4 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Service excellent. Fair pricing. All went well. Easy to book. Easy to close out. No issues with my stuff. No pests. No water.

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    6 years ago

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    9 years ago

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    13 years ago

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    Page 2 of 3

    Ask the Community - US Storage Centers

    Review Highlights - US Storage Centers

    I've never had a storage unit before and I figured I would come here because of the good reviews.

    Mentioned in 12 reviews

    Read more highlights

    STORBOX Self Storage - New Phase 3 addition and photos of our 2 Free Move In Trucks*

    STORBOX Self Storage

    (287 reviews)

    They had great, very responsive customer service. I was able to not only get a lower rate than…read moreother storage facilities, but Storbox was also climate controlled, had the longest opening hours, and most secure facilities. They were also much cleaner than most of the other facilities I had checked out. Jay was also very patient and helpful when showing me all the different storage options they had available.

    So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings…read moresomewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt.

    Eagle Rock Storage

    Eagle Rock Storage

    (2 reviews)

    Eagle Rock

    I used this storage facility for about a year and a half, and the experience was overall…read moredisappointing. I wanted to support a local business at the time hence why I selected this facility. I wanted to make my experiences public to warn others about this business. I found that the door right outside my unit was almost always never locked (the one before the access to my personal unit) and sometimes the front door to the building was wide open. There was trash inside and around my unit from the start (and consistently around in general), and the smell of mildew and marijuana was a constant issue. Carts are not available even after a mention of getting one cheap one (and because they will raise your rent every year with no amenities whatsoever). Communication overall was extremely poor - it took weeks just to get the light in my unit fixed. When I would physically go to the office, 50% of the time there was no one present during regular business hours to address my issues. It appears that the point person Misty is constantly frazzled and the job's responsibilities from her management company is either too overwhelming to handle or she isn't the best person for this job. When I asked about a refund for the eight months of unused portion of my annual payment (because I had moved further away), I learned that they do not offer refunds. There was nothing in the contract stating that unused time for annual payments were nonrefundable. I didn't agree to terms that weren't mentioned to me at all in any way. I offered a 20% "early cancellation fee" from the remaining unused rent owed to me. I attempted three times to end the relationship quickly, fairly, and amicably, but Misty and her management company refused by not responding or reiterating the contract that had no mention of annual term leases in any way. lt's a shame that businesses like this actively choose to go the route through small claims court and negative reviews than to do what's right. In this case, it came down to $665.60 (with the 20% deduction I offered) so you can get a sense of how this business operates. I would not recommend this facility/business based on my experience unless your expectations of a storage unit is at a bare, bare minimum.

    Eagle Rock Storage is very clean and secure. I have rented storages here and have never encountered…read moreany problems. Staff is friendly and service is fantastic. Prices are incredible. They have many sizes to choose from.

    US Storage Centers - Exterior Building

    US Storage Centers

    (11 reviews)

    I am passed due to write this review. We highly recommend…read morethis location. High 5 Stars to amazing Robert, David, and Cesar. They possess excellent Customer service and are a great team. Robert, the manager, has the ability and compassion to handle all sorts of situations. US Storage is above lucky to have Robert. As he is a highly qualified manager, with a caring down to earth human touch, and his business skills are truly impressive. This location has U-Haul Rentals, packing material, and storage units, all in one place. From their lovely landscaped, with the specks of color and green, inviting you to do business with them, which makes it all the more welcoming. Plus, the location inside and out is kept so tidy and clean.

    I had such a great experience here with Stephen. He's professional and helpful. I was looking for…read moremultiple large units because I was having an emergency and he was informative but quick and efficient. He is kind and made me feel understood and really went out of his way to make my experience convenient. He got me storage units next to each other in a location that really helped make the moving of everything easier. He took his time to explain everything very thoroughly, including fees and costs and covered the important information. He was upbeat and positive and we had a great conversation while he was setting everything up. Great service and person! I'm really thankful for that type of interaction after all I was already dealing with.

    US Storage Centers - selfstorage - Updated July 2026

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