In my time of need, Toto Auto Glass was my savior. When I called, they were able to provide…read moresame-day service, communicate seamlessly over text, and provide excellent service for a very reasonable price. Both the person I spoke to on the phone and the repairman were professional, efficient, and kind. I called at 11:30, and they were able to have a repairman at my house by 3:30pm. Once they arrived, my car was as good as new within 25 minutes! Cannot recommend Toto Auto Glass any more!

To the last review. Just drive a lime bunk into one of the cars they are working on they are…read morecompletely responsible for every car on that lot. As for my review The tried charging me $375 plus tax for a Chevy Spark 2020 Window Replacement. MS. AUTO charged me over less than half that AFTER TAX

I had a rock chip repair on the front dash I was looking to get repaired. First, Super helpful…read morecustomer service when I called for a quote and about availability! The person on the phone was very knowledgeable, patient and answered all my questions. The process of haing the glass was so smooth. The technician showed up at my house at the scheduled time and the repair took between 20-30 minutes. He was very friendly and knowledgeable. I am also very pleased with how the repair looks. The price of the repair with the technician coming to my home was reasonable and the payment process was easy. Would recommend and use Auto Glass Solutions if I neeed it!

My daughter's car was broken into and the passenger-side window was completely shattered. I called…read moreAuto Glass the very next morning, and Paula went above and beyond to help us. She was able to adjust the schedule and squeeze us in the same day, which was such a relief during a very stressful situation. What truly stood out was Paula's kindness and compassion. She genuinely cared, offered sincere empathy, and even said, "I'm so sorry you're going through this." That meant more than she probably knows. She made us feel heard and understood, not just like another appointment on the calendar. The service was efficient, professional, and stress-free. I can't recommend Auto Glass enough -- especially thanks to Paula's outstanding customer service. We are so grateful

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

I initially posted a positive review, but I take it all back. I would discourage anyone from using…read morethis company. The owner is a nice guy, but he damaged the mounting brackets on my windshield which caused part it to pop off while driving on the freeway. He also damaged one of the sensor cameras. We took the car to the dealership and they reported 'finger prints and a sticky substance.' We estimate repairing the damage to replace the sensor and install the windshield properly to be more than $1,500. Unfortunately, the owner has not responded to repeated requests to resolve this matter, and I am now spending nearly three times more to repair the damage caused by the initial windshield replacement.

My car was broken into and I was able to get a quote and schedule a service that same day. They…read moreprovide mobile service for free which I utilized. Joseph came and replaced the window on my car and cleaned up the glass from the interior. The whole service took about an hour. The window now looks brand new and functions properly. Some special callouts: I appreciate Joseph's honesty with the things he wasn't able to do (remove 100% of the glass, fix a tiny gap between window and window trim) Overall, super efficient, responsive, friendly, and helpful. Don't want to have to call them again, but definitely would if I have to!

Friendly, professional, customer focused and very thorough - I can't recommend these guys enough!…read moreThe charge is average and on par for a typical service. I'm not going anywhere else now that I've found them. Highly recommend. This shop replaced a poorly executed job with a better quality glass, tested everything repeatedly till we discovered the source of the problem (constant wind tunnel noise gushing in when I drove on highways for a year), and replaced the torn gasket successfully. They went above and beyond to help me and I cannot thank them enough.

Booked an appointment with AAG after calling several local stores and a national company. AAG…read moreprovided the best estimate with the added advantage of providing mobile-service. The technicians are friendly, kept me updated on their estimated arrival times, and were professional from start to finish. Owners were very responsive and maintained communication after business-hours.

I cannot recommend Speedy Glass enough. The back window of my car was smashed out this morning,…read moresuch a stressful way to start the day! I requested a quote online, Zach called me back within 20 mins. He was kind and professional, and provided a quote that beat their competitors. He was also able to get my car in the same day, and within an hour it was fixed. The tech that I spoke with at the shop was also super courteous and helpful. They made a stressful situation much easier to navigate! Quick. Less expensive than others. Great customer service.

My windshield had a huge crack from the inside, and I needed to get it fixed fast for a reasonable…read moreprice. Luckily, Speed Glass was able to help. Sergio walked me through the whole process and got everything done really quickly and efficiently, helping me through a process that would normally be really stressful. Honestly, it was one of the best customer service experiences I've had in a while. Overall, Speedy Glass is a great business, and I'm glad I chose them. I definitely recommend them.

safelite. I am blown away with how terrible your phone system is. ai chat bot is awful. I can not…read morereach out to check status on my repair.

Let's see what your manager actually does to make this right. I will provide an update depending…read moreon the outcome

Quick response time for getting a quote, and scheduling was immediate…read more Got my drivers side back window quoted and Rolando came out the next day. He was great to work with and I'm really happy with the service and how affordable it was. He even matched the existing tint to the other windows. 100% will recommend his business when the opportunity arises! Thanks again, Rolando!

I had a great experience with Toto Auto Glass Service. I needed a new windshield for my 2009 VW…read moreBeetle. They were the first to respond to my request for a quote via Yelp and they had the best price. I was able to schedule my new windshield installation for the next day and they arrived at my home on time. They had the new windshield installed in only 30 minutes and right in my driveway! Amazing! It looks fantastic and they did great work. I highly recommend them.

Fast, quality service with a smile. These guys fixed my damaged car door and front left side in…read morejust a couple of days! My car looks as good as new

1/5 - AVOID SEATTLE AUTO PRO AT ALL COSTS…read more This was one of the worst auto repair experiences I've ever had. I took my Lexus to Seattle Auto Pro to fix several cylinder misfires. I came prepared and even brought all 6 spark plugs myself. They inspected the car and then upsold me, telling me I also needed 6 ignition coils from them. I trusted them and agreed to the work. They kept my car from Friday to Monday, then texted me saying the misfires were fixed. Cool. I paid and picked it up thinking the nightmare was over. It wasn't. On the drive home on the freeway, my car started misfiring worse than before. The whole car was shaking uncontrollably and it smelled strongly of unburnt gas. This was honestly scary and felt dangerous. I barely made it home and parked it. When I called the shop to tell them what happened, one of their mechanics, Favian, told me the problem was now the O2 sensor and that I needed to buy one and bring the car back the next day. That made zero sense to me, and at that point I had lost all trust in them. Before taking it anywhere else, I scanned my car. When I originally brought it to Seattle Auto Pro, my Topdon scanner showed 5 trouble codes. After picking it up from them and having it run WAY worse, it now showed 21 codes. That alone tells you how badly they messed things up. I refused to bring it back to Seattle Auto Pro and instead had it towed to another shop I had prior experience with. They diagnosed and fixed the car the same day. They did not upsell me. They told me the O2 sensor had absolutely nothing to do with how the car was running. The real problem? A broken spark plug inside the cylinder -- which is insane considering Seattle Auto Pro had just "replaced" my spark plugs. The second shop was genuinely shocked at the condition my car was in after Seattle Auto Pro worked on it. They fixed it properly, charged me way less, and even gave me a warranty on their work. Seattle Auto Pro gave me a bigger bill and a car that was worse than when I brought it in. This could have been catastrophic for my engine if I had continued driving it or followed their advice and kept throwing random parts at it. Bottom line: Seattle Auto Pro either doesn't know how to properly diagnose cars or doesn't care. They upsell parts, misdiagnose problems, and send you off with an unsafe vehicle. Never, ever take your car here. I will never go back. F*** Favian!