I hate to go against Alyson on this one, but I actually had a very enjoyable experience with this guy. That being said, they are foreign, and it was a little weird walking into the office and kinda seeing a kindergarten class, but the kids are cute. It's not very professional, but this is a very mom and pop place. The mechanic/husband came across the street to install a battery for me because my car wouldn't start, and he charged $30. Not TOO expensive, but he took about five minutes and was as careful with everything and cleaned the connections as best he could and also wanted to make sure it started before he was done. All in all, pretty accommodating. I would probably use them in the future. read more

I have been getting my cars fixed at this auto place for years. I just bought a truck from them. One day later, the check engine light came on. I brought the truck back and it turned out that it had some issues .They told me that they missed the issue, and they would pay for labor, but I had to pay for the parts. I just had them do it. When I picked the truck up, I brought it home, it ran beautifully! I showed my father in law the ticket, it was only $826. He is a mechanic from Chicago, and explained that this was 3k in work, and no mechanic would do that through a scam. Of course you would think they are scamming you, but their helpful attitude totally proves otherwise. It was a complete honest sale, These people are real people. When they sell you a vehicle, they sell you a used vehicle that will run. They also fixed it in 24 hours! I have brought all my vehicles here for 6 years, and I always will. These people are the real deal. I can't express how much I appreciate them. Good mechanics are hard to find, and these guys know what they are doing. read more

Brought my car in here for the first time, deciding to give it a chance and it broke down again a few days later.

My check engine light started flashing as I was getting into the neighborhood down the street from A&E and I wasn't comfortable driving my car back home to Seattle that night. They were already closed, but Jennifer still answered the phone and allowed me to drop my car off by removing my valuables and leaving it in the parking lot with the keys in the key drop. They were responsive and fair with the price. The wait times in Seattle are so long, so I feel lucky I was near A&E when the car started acting up. Overall the experience was great and I would recommend this shop :) read more

Great place to take your vehicle to. Especially japanese made vehicle. The husband and wife team is always there. I habe used them for years read more

Contrary to what I read, I actually had a very good experience here. I too live literally across the street, and after an accident with my girlfriend's car, we took it here. It's definitely a mom & pop shop, so keep that in mind if you try it. The wife runs the waiting room, her husband handles the shop. Their kids hang around too, which can be annoying when the baby starts crying, but I can't hate. There is a little dialect barrier, but if you just take your time and clarify what you're hearing she has no problem explaining things. The work was fast and definitely affordable. We had to replace a broken lower control arm, parts + labor + tax was only $166. And he finished it in the same day. Seems like a good deal to me. I don't know how well their engine & electrical work is, but if it's just straight mechanical (suspension, brakes, exhaust, etc.) they seem to do a pretty good job. For the price and convenience, a good deal. No, I don't work there. read more

This place sucks. I live literally across the street and they told me I would have to have my car towed to them to fix it after the ignition they had put in a little over two months before bit the dust. They are actually even downhill, the a-holes could've rolled my car the 100 feet over there. I suppose I should've known when while I was in the lobby there was some guy belligerently yelling at the owner about what a sh*tty job he did fixing his girlfriend's car (or not fixing it, I suppose). I really would love to tell you to go to my current mechanic who is nice, honest and reasonably priced, but he's busy enough as it is and I'm selfish. read more

I can not speak highly enough of Tony and his wife. Since moving to Seattle my SUV has broken down a few times. Where it not for the convieant location and Tony's helpfulness I would have been in a real bind. Thank you for all your help. read more

Beware! I took my car here after it was recommended by a friend who had the same repair done here for $900. They quoted me just under $1600 for the timing chain guide. I provided the whole kit ($300). One week later I got a call the car was done. Drove it for a week and noticed a weird noise at freeway speeds. Also, alot of blue-ish smoke was coming out of the tail pipe. I checked the oil and there was nothing on the dipstick! I opened the hood and there was grease and grime all over the engine. I noticed the air intake duct was not on all the way and the clamp was loose. The clamps holding the air filter housing were missing. Hose clamps not tightened on radiator. There was oil dripping down my oil pan. Upon further inspection the oil pan bolts were loose with some actually halfway out. Gasket sealer all over the place. I am mechanically inclined but took my car to A&E auto repair because of an injury I have where I could not do the repair. The lady in the office and the mechanic tried to tell me it always burned oil. It never did before. A huge blue cloud comes out on start up. They said it was just fine. It burned a quart of oil every 4 days and screwed up my catalyst system because of this. Sadly, the car (my wife's) now sits gathering dust. They were not honorable, and did not give me the warranty paper the last time I picked up my car. If I could give no stars, I would. This place sucks! read more

I work near A&E and everyone here uses them. Jenifer & Tony are the owners and I must say they run a very honest repair shop. No retail experience here, just good honest service. read more

I found this repair shop because I used to live by it and friends recommended it. I have taken many of my cars to them and have even bought 2 cars from them. They are honest and very affordable. They have continously beat the cost of repairs from other quotes I've gotten. They do err on the side of caution w/ brakes and will want to replace them sooner rather than later. read more

Thank you for fixing my Subaru! You came highly recommended, and you surpassed my expectations! I will definately recommend you, and use you again! Great to have you in the neighborhood! read more

I live a few miles up the road from this place and they were highly recommended to me. I had the check engine light on my 96 Lexus come on and wanted to have it checked. I think it was $70 for the analysis..turned out I needed some work on my EGR system. Not being the Automotive Repair type...I got the quote and it sounded reasonable. They told me they should be able to finish it that day and would call me when it was done. No call (minus 1 star), so I called them and they told me that it wasn't the EGR Vacuum it was the VSV valve, I could go used/refurb or new (difference was about $40). I got the new quote (still reasonable) and told they would get it done the next day, they would call me when it was done. No call (minus one star) I decided to drop by since it was on my way home (actually, they called me as I was walking in the front door but I was annoyed by this point in time since she was only returning my previous call to their voicemail). Car was done and ready to roll. Total damage $250 plus tax out the door with analysis and work done. Good price and the car is running fabulous again, but customer service is a bit lacking. I might bump them up to four stars if I use them again and they repairs are done well but, have to wait and see. read more

I live just a couple miles away and have been here a few times. They are always really nice and get what I need done quickly. The price is always lower than I'm expecting for car repairs and they never do more than I need. They are honest and do good work! read more

Terrible place. They totally misdiagnosed and wanted to way overcharge me. I took the car back from them and with the help of some forums had my car fixed in a hour for 1/4 of the price this place was going to charge! read more

I tried their shop since they just opened in1999. They are really honest and their price are reasonable. I have 94 honda accord, my mechanic said that it need the clutch job and it would cost me about $600 but when I towed it to them, it cost me only $110 to replaced the clutch slave cylinder. read more

A& E has kept both my old 240 volvos running, i am completely grateful to them for working until they find the problem, and it has been some strange problems, far better than the 'volvo' repair place in west seattle, i never feel like i am being rooked at A & E. read more

A & E is where I always take my cars, either for regular maintenance or repair. I've always been very satisfy with the customer service and the quality of the repair. Never had any issues with this place. I recommended friends also to take their automobile to A & E. read more

I have had three cars worked on here. Every time the work was perfect, timely, and the price reasonable (meaning far cheaper than the dealerships). Friendly service. read more