I take my cars to Ray most of the time. He's a really good old-school mechanic who usually figures…read moreout what's wrong with the car before he hooks up the code-reader. He's honest when it's time to put an old ride "out to pasture" and will also be up-front when he's not 100% certain if your problem is caused by part A, part B, or part C. Rates are very reasonable. No waiting room or anything, get a ride (or walk home). Ray's a good guy, highly recommend.

I would just like to say ray Lajoi was a goog kind hearted man and one hell of a mechanic he will…read moresadly be missed by all that knew him... may he rest in peace

Great customer service and great service I the towing is reasonable. I'll return friendly and…read moreknowledgeable I think the go above and beyond expectations

Family always used to bring our vehicles there until staff was rude to us on two occasions…read more Excellent mechanics are hard to find, so maybe they get to choose their clients. Unrelated to the aforementioned... when we were leaving the shop, some guy that I assume lives across the street from the shop went on a roid rage literally tried to run my family and I off the road in his blue pickup while flipping us birds.

Fantastic! Been there three times and I don't have a single complaint. Really friendly and they…read morehelp you! I plan on continuing to use them! Awesome pricing as well

We have been long time customers of JPJ automotive. We bought a low mileage Ford Focus for our…read moredaughter's first car to drive for work, college, and road trips with her friends. We also brought any subsequent maintenance items back to John because we know he is a fair and honest business person. He works hard to get things done quickly and repaired first time so people can get back to their daily routines. I would definitely recommend JPJ for anyone looking for a reliable, fairly priced car for a kid or other family member. Probably taking our next road-safe kids there too!

Bought 2012 Ford Escape from owner. Had all the options I wanted beautiful vehicle. After I bought…read moreit John took the extra time to go through and make sure everything was perfect and safe to make a long distance trip to VA. Thanks to his kindness we made it and car still runs like a champ! Highly recommend this company. He goes above and beyond!

Ladies this is a safe place to bring your vehicle and not have to wonder if you are being…read moremanipulated or over charged. The guys here deliver excellent customer service, they clearly explain any issues with your car and price you fairly. Highly recommend I have been going here for a some years now with different vehicles.

Such a big fan of the Gardner location. Every time I have been the team has been so kind, patient,…read morethorough and honest. Especially being a younger woman I worry about being taken advantage of because I don't know everything about cars, but I feel fully confident they took care of me just like they would their daughters. Very nice. Good people.

These guys just saved me over $2k in repairs. Was about to get expensive maintenance done when they…read moremade me aware of major issues that outvalued the vehicle itself. Honestly, Mike and team are the fastest, most thorough mechanics I've worked with. I got video texts of the issue as it was diagnosed showing me the problem, along with the quote to fix it. Easy! Maybe MTM stands for "Most Trusted Mechanics"? Good stuff, will recommend!!

From the owner: excellent work ethic and great customer service. weather is routine maintenance or a big job on…read moreyour vehicle, you can be sure you'll be satisfied with the work done to it. we not only offer regular maintenance, brake ,suspension and diagnostics but also offer detailing

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

I had used West previously so I wasn't anticipating any issues. The car was not operable due to a…read moredrive shifter issue. I called AAA and they referred me to West. We needed to have the car towed from house to the dealer for service. The driver was nice, and very careful loading up the car so everything seemed fine. When I asked him to hand the key to the dealer service rep, he said he'd just drop the car in the first available spot because the dealership is under construction and very busy. I immediately called the dealer to tell them the car would be there in about 30 min. The car was towed to the dealer, but the key was NOT handed to anyone and somehow lost! The driver claimed to have left it in the cup holder yet the dealer valet and service team could not locate it. Now, no one claims responsibility and we're out $200 to replace the key. West claims that it is routine for their drivers to just leave the key, but doesn't it seem reasonable to hand it off to an employee during business hours? Oh, and I had to drive to the dealer to provide the only remaining key so they could work on the car. Again, what seemed like good, careful service was lacking responsibility in something as simple as providing the car key to a dealer employee. I wouldn't recommend West again to deliver a car to a location. It seems it's their policy to drop it and leave.

A huge thank you to Paul for his incredible help in getting my RV out of the auction yard. He…read moreshowed up on time and was a pleasure to work with. Paul kindly let me stay overnight with my rig in his yard and went above and beyond to ensure I was all set to hit the road. I highly recommend working with Paul and his crew! Caroline was also fantastic and very easy to work with.

I can't speak to the quality of their services, but someone from the garage, I'm assuming the owner…read moreor one of the employees, berated my 16-year-old for making a joke about the high cost of towing services. I have never seen such rude behavior and lack of class. Learn to take a joke guys! I couldn't believe a grown man would threaten a child like that, shameful business I wouldn't recommend coming here.

Always, Always.... a positive experience. I've been reading…read moreother reviews and notice the negatives are all cost related. I drive a Diesel truck. I use it hard... The work performed and replacement parts used are always the best available. I appreciate the attention to fixing it properly. Not fixing it at the least common denominator.

Took my 2018 chevy Silverado to them to get transmission filter and fluid changed. Told me 10 am…read moredropped it off 9am called them at 3 pm and they told me they were bringing it in now. I said ok . They called me back 5 minutes later telling me they suggest just the flush and not the filter. doing the filter is more involved so I'm pretty sure they just wanted to do the quick and easy Way because it was Friday 3:30 and no way they could get it done before they close.

I am unsure where the less than stellar reviews are coming from. I had an exceptional experience…read morewith TJ & Sons. On the evening of 3/29/24 my fuel tank dropped out of my truck while driving home through Hubbardston. 20 years of salted roads took their toll and the straps rusted through. Ryan arrived on site in record time and had my 2004 Tundra and a full gas tank off the road and headed to the TJ shop on Gardner straight away. It took several days to get the necessary replacement parts from Toyota, but as soon as they arrived, Ryan had the new tank in place and I was on my way. Great service, good value, fair prices! Thank you Ryan and TJ! A++ TJ is a serious towing company serving central Mass with a large fleet of tow trucks, large and small. They are also a Mass inspection station.

Called for a tow. They came within 20 minutes. Had the right guy and right equipment. Charged me…read more$100 which I thought was cheap. Nice and polite. Hopefully don't need to be towed again but if I did I would call TJ