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    USA Auto Sales

    3.4 (5 reviews)

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    Leskovar Mitsubishi - Leskovar Suzuki 2920 W Clearwater Av, Kennewick WA

    Leskovar Mitsubishi

    (44 reviews)

    Larry was amazing. So helpful getting my daughter into the car she really wanted. Everyone there…read morewas super friendly.

    *** ONE OF THE WORST EXPERIENCES I'VE HAD WITH A DEALERSHIP - A WHOLE WEEK WASTED FROM 180 MILES…read moreAWAY *** * THEY WILL REFUSE TO GET YOU FINANCED IF YOU DONT AGREE TO ADD-ONs (GAP, EXT WARRANTY, ETC) * They claim they can deliver your vehicle, but what they mean is they'll drive your car to you and rack up the miles on it. So depending on where you are, you'll get a vehicle with a couple hundred miles. They don't want to deliver, so they push you throughout the process to get yourself out there. Nowadays most dealerships sell nationwide and have a solid process for getting cars to their customers without racking up the odometer. * Doesn't matter what car you want, they probably won't sell it to you anyway, they'll push something that's fine with them. To get a bank approval, they will work a deal with any vehicle they can push to secure financing. I wanted a NEW white Mirage LE - they put the first deal together with what was presumably their service loaner car, a 2024 Mirage LE with about 1,800 miles on it. I told them which one I wanted from the get-go and they completely blew me off and pushed a deal for an approval with the complete opposite of what I was looking for. * SOME OF THE POOREST COMMUNICATION IVE EVER HAD. Once they FINALLY set up the deal you want with the vehicle you want (in my case on around the 3rd attempt), they'll take forever to "get an answer from the bank" and go dark for days on end. The whole time you don't know what the heck is going on, which completely disrupts your shopping process. I waited for days because these guys kept dangling the carrot in front of me, pretending they were going to be able to get the deal done. In that time I missed out on several other Mirage vehicles at other dealerships because I took these guys at their word. Literal waste of a week waiting on pins and needles, wondering if they would get things done like they said. * The salesman, Dylan, started off as such a nice guy. We even shared some personal experiences in our talks, only to turn out to be a complete disappointment!!! It's that typical M.O. of them being nice and communicative, as long as they think it's going to be an easy deal they can push. Once some obstacles or differences with the lender and/or customer pop up, they slowly start pulling away until they finally just leave you in the dark with ZERO communication on the final outcome, and no closure. I wouldn't have even been angry if they told me they couldn't make the deal work. In fact I would have thanked them for not wasting my time as that would then free me to explore other options. BUT that didn't happen, and in the end I had to move on to another option. * THEYRE A VOLUME DEALER, as they said to me several times. So the advertised prices are great, but you're going to pay for that by being forced to buy add-ons, sacrificing customer service and honesty. WHEN ITS ABOUT VOLUME SALES, EVERY CUSTOMER IS JUST ANOTHER NUMBER ON A SPREADSHEET - AND THEY CERTAINLY MAKE YOU FEEL LIKE IT. * On the second attempt, we had a deal verbally in place around Tuesday 8/12. I told them that I would be making arrangements to be there Thursday or Friday to pick up the vehicle and finalize the deal. The next day, Dylan reaches out and says they ended up selling the vehicle to someone else that morning. I was disappointed and let them know. A couple hours later I got a call from one of their sales managers, apologizing for the misunderstandings, and stating he would work on the deal himself to get everything set on another vehicle. I don't know if he did or not as he pawned me back off to Dylan and the lack of good communication continued. Later that week, the same thing happened again and they sold the other vehicle that took the place of the one I originally wanted. NOW REMEMBER YOURE IN THE DARK THE WHOLE TIME SO YOU DONT EVEN KNOW WHAT THE HECK IS GOING ON BEHIND THE SCENES. This other failure was AFTER I had already made arrangements to get a ride out there to Kennewick from Portland. * On the morning of 8/14 is when I FINALLY got a call from Dylan where he told me that they weren't going to be able to help me finance the car with any of the banks they tried. I asked about other options and Dylan was pretty nonchalant about it, like when someone you're dating just loses interest and is trying to ghost you in the nicest way possible! I took the phone call while I was on the way to Gladstone Mitsubishi, here locally in the Portland Metro area. Within less than 2 hours at Gladstone, I was walking out with keys in hand for a brand new Mirage LE, at a better payment, interest rate and down payment amount than what Leskovar "TRIED" to do. If customer service, honesty and your time is important to you - DONT BOTHER WITH LESKOVAR. Their prices LOOK great, but you'll pay for it on the backend with a terrible car-buying experience and FORCED ADD-ONs - and that's IF they can even close your deal at all. - Alan T.

    USA Auto Sales - car_dealers - Updated September 2026

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