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    USA Auto Transport - Columbus

    5.0 (4 reviews)
    Open • 8:00 am - 8:00 pm

    Services - USA Auto Transport - Columbus

    Drive-away vehicle shipping

    Enclosed vehicle shipping

    Open top vehicle shipping

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    10 years ago

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    10 years ago

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    10 years ago

    Great customer service, and reliable dedication make this a fantastic company to assist you.

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    Auto Boutique

    Auto Boutique

    (117 reviews)

    Very adequate variety of auto, sun's, trucks, sports cars and luxury vehicles. Great service with…read moreno pressure.

    Summary: This is the worst automobile dealership I have ever had the displeasure of dealing with…read more On my first visit to the dealership, I test drove a car I was interested in. The car had an apparent mechanical issue (uneven rotor wear, scraping in the brakes) that me and my two accomplices pointed out to a sales manager, Javon, who came to ask us about our test driving experience. He tells us he'll have the service manager check it out, and returns with "there is nothing wrong with the car," citing it as typical noise from the "rejuvenating brakes" (a likely misinterpretation of the "generative braking" system in the hybrid vehicle I was looking at) but offered a $350 discount nonetheless. Since I had test driven other vehicles of the same year and model that lacked such a noise, I was adamant that there was an issue with the car. The discount wasn't quite cutting it for me at the time, and I walked. Next week, I call the dealership and ask them to take a closer look at the vehicle; if they can fix the issue, I am still interested. After several days and many follow-up texts from my end, their reply: "The vehicle will be sold as is." Okay, fine---"what can you do for the price?" Full price. I ask for a sales manager, specifically Javon. After a few more calls, I am connected to a sales manager Ty, because Javon is "busy". Ty offers the original $350 discount, delivered by lieu of removing an optional $250 fee and taking $100 off the ticket price. When called out for this behavior, says it's the best he can do. Once again, I walk. Another week goes by, the vehicle has been on the market over 90 days now (I did my research) so I reach out again to see if I can negotiate. I ask for the sales manager, Javon, not once, not twice, but three times over the course of four hours. Each time the front-desk associate reassures me that he will call me back immediately, sometimes citing false time estimates like 10 minutes, one hour, or anything in-between. Not a single call was returned. The next day (that's today!) I call. The phone is answered by front-desk associate Mark, and after explaining my frustrations to him, Mark tells me he can get an out-the-door price with the original $350 discount, and no optional fees. I tell him that would be great, send the paperwork my way. In the midst of discussing payment options with Mark, the call drops. I call back immediately (less than 20 seconds) and am greeted by a different associate (the same voice that had consistently reassured me I'd be receiving a call from Javon as soon as possible). I explain to her that I was just on a call with Mark and would like to be reconnected with him. But... she can't do that; Mark is now "busy assisting another customer", but no worries, he'll call me back "as soon as possible". I ask her to keep me on the line, and transfer me to Mark; he obviously did not pick up a new call and get into the thick of it with a new customer in the less-than-20 seconds it took me to call back. She leaves me on hold for a minute or two, and repeats the same thing. I tell her the situation, and she says that she can send the out-the-door paperwork to me instead. Great, just get me the price at this point, right? 30 minutes goes by, then an hour, then an hour and a half and still, not a single out-the-door quote. I call them back around the one-hour mark, and they assure me they are getting everything together and sending it over momentarily! In total, I called this dealership eighteen times and did not have a single call returned. It appears they use time-wasting tactics made to whittle down your sanity, hoping you'll jump for the full ticket price of a vehicle. I will no longer be wasting my time with this dealership, and encourage anyone with a shred of self-decency to take their business elsewhere. Also, Auto Boutique: don't reply to this review unless you are prepared to offer me genuine, financial compensation and a manager who actually cares about how their business is run. I don't want more cheap, AI-generated messages or more time-wasting phone calls.

    Hound Dog's Towing & Recovery - Hound Dog's Private Parking Tow-Away sign

    Hound Dog's Towing & Recovery

    (34 reviews)

    my car was towed from my private parking lot around a month ago for a "parking pass violation." i…read morecalled their office at 8 in the morning and was met with the loudest most obnoxious music ever before speaking to a woman who told me my pass was not visible at all. when i said, "that doesnt sound right, i have it pinned on my dashboard-" she cut me off and said, "well im looking at your dashboard right now and theres no pass." i didnt fight her on it, thinking that i just didnt notice it had fallen from its place. i was then told "if you dont follow the rules, your car gets towed." and that i would have to pay 175 dollars to get my car back. so, i went to my property manager to get his help to work it out. we went through the pictures the tow driver took to justify my car's removal and in at LEAST two pictures, my pass was perfectly visible. which meant that they knew my pass was on my dash. they looked at it with their own eyes and figured i would just believe them and pay the fine. my property manager told them to have my car back before my second shift (i had already missed my first shift) and got a personal call from the driver. this comedian had the nerve to ask me if i could ce to them and get my car back. the car that they took for no reason and my main method of transportation. i said "well, i could if you didnt take my car." this guy said, "you could uber." ... you could uber. hilarious. get this guy on a stage right now. at the very least, he had my car back before my second shift. now heres the interesting part. a couple days afterwards, i sent them an email asking for compensation for the 8 hours of work i missed because of them. because i live alone and have bills to pay. bills that would be harder to pay, since they technically stole my car. i gave them ten days to respond and that deadline ended weeks ago. i have not received a response, much less an apology. since i do not have the time nor know-how to pursue legal action, i leave this review. the question that still remains is who else is going through this same ordeal. i am fortunate and privileged enough to have the social standing necessary in order for me to combat these crooks but most in my area are not. i wonder how many people are being taken advantage of and how much money this company is making because of it. my suggestion to these guys is to hit some philosophy books regarding morality and to be nicer to people. TLDR: these guys are bullies. they suck and i hate them.

    Tow truck driver almost ran someone off the road, picked up the car and sped away from the scene…read moregoing 45-50 through a residential neighborhood like he just stole it. And well knowing this company they probably did

    Marine Transport

    Marine Transport

    (2 reviews)

    In the middle of June 2017, an individual named Debbie Donaldson represented herself to be in the…read moremarine transport business and offered to move a boat I had just bought. She identified her company as Marine Transport DHS with an address of 1913 Belmead Avenue in Columbus, OH. She offered to move my boat from Rhode Island to California. The price was $8200. She asked that I provide a $4100 deposit. I did. After weeks and weeks of not picking up the boat, I finally found another shipper. I asked her to return my deposit. On two separate occasions she said that she was sending (or had sent) the funds. But the funds never arrived. She is no longer taking my calls or responding to my emails. I also found two recent reviews on the better business bureau site that suggest she has recently done the same thing to two other customers. Here is the link to those reviews: https://www.bbb.org/centralohio/business-reviews/boat-transporting/marine-transport-in-columbus-oh-70086421/reviews-and-complaints?section=reviews I provide this information so that others can hopefully be spared the terrible and costly experience I had.

    What a sad, pathetic company…read more I purchased a boat in CA and was looking to have it shipped cross-country to DC. I was referred by the marina to Marine Transport to assist shipping. A woman by the name of Debbie Donaldson was my point of contact. Debbie asked that I pay the $3,000 fee in advance - which, unwisely, I did. Debbie said the move would be complete in two weeks. I called during the initial two weeks, and Debbie advised the move was in progress. By the third week, the boat had yet to arrive. I called Debbie each day, only to hear lies (e.g. flat tire on the trailer). She was unprofessional an impolite for a customer service rep. After five weeks and no boat, I found another company to arrange the move. Debbie stopped answering my calls. She did not respond to my voicemails regarding legal action. I lost $3,000. Debbie Donaldson is a liar and thief. She is as dishonest as they come. Avoid her, and Marine Transport like the plague. Take your business elsewhere. Sad!

    USA Auto Transport - Columbus - vehicleshipping - Updated September 2026

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