Went in after being referred by friend when my check engine light came on. The crew there was…read moreextremely helpful and informative. I really like that they took the time to explain to me in a priority level what needed to be taken care of . It was an affordable and enjoyable experience to have worked with them and I'll be bring my car back in future for maintenance! I worked specifically with Chad & Harley and they were super nice

Updated my 1-star review to a 3-star because ultimately they did the right thing and refunded me…read morethe cost of the vehicle inspection. Of course, they did not admit any wrongdoing and refunded me on the premise of "customer satisfaction" (which for legal reasons, I understand). All nice people but their poor vehicle inspection cost me thousands in repairs that were completely missed (so I overpaid for the car I bought). Their arguments were the seller may have cleaned-up the vehicle before the inspection to hide issues and that over 1,000 miles were driven between their inspection and the subsequent car inspection/repairs that occurred 2 months later. The allegation of seller clean-up is possible but not a proven fact in this case; it certainly wasn't pointed out during the inspection. The mileage argument is fair but collectively, neither of these assertions, even IF all true, is not a complete answer. Issues with the vehicle that take years to build up should have been pointed out during the inspection and were completely overlooked; including a bad steering gear box, cracked bushings, cracked right and left lower control arms, loose sway bar worn beyond repair, blown out front shocks, severely unevenly worn tires, which all cost over $5K to replace. I feel those were pretty obvious issues that a qualified auto technician would have easily caught and noted on the inspection report. Based on my experience, my suggestion for people interested in getting a vehicle inspection is you may be better off paying twice the price somewhere else and avoid Half Price Auto. Check the BBB.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

It's 2026, and sadly I do nextexpect to find excellent Service centered around a new customer…read more Today, my expectations were met and exceeded. I had a question about my Tesla and they took the time to answer it and reassure me Things were good. I was so impressed by Carl. Who is the operations manager. I would give them 10 stars if possible

Not sure what happened, but Carl and Chris are no longer up front and this place has gone downhill…read more I brought my truck back to have my trans fluid level checked. I made an appointment and called ahead of time to let them know the truck needs to be checked at a certain temp and it would have to be on the lift as soon as I pull in the lot. (They should know this anyway). They told me no problem on the phone. Dropped the truck and went across the street to get a haircut. Came back an hour and a half later and the truck was still in the parking lot. I will be finding a new shop. This place is amateur hour now...

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

Jose is a great go to guy! He won't give you bull crap, he's honest and trustworthy and he knows…read morehis stuff! Frankly, he's one of the only reasons I go here the price is not cheap but it's not over the top. You get what you pay for and what you pay for here are honest Mechanics who do an honest job hard to find today I would send my mother here just ask for Jose, he'll take care of you.

The people who work here are friendly, very knowledgeable and they employ extremely good mechanics,…read more(rarity these days). If you're picky.. Pick this shop

I took my classic 4Runner into Shadow Mountain to replace a leaky cv boot amongst other work…read more Graham communicated the work needed clearly, and the repairs went well, and right in the range of what a repair job like that ought to cost. It's great to have an honest, straightforward repair shop in the area.

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Team was great! Got in early and out after 30 mins for an oil change. Drove in from Vegas yesterday…read moreand realized I needed an oil change while on vacation. Price was more than reasonable considering I typically pay $140 in Vegas for an oil change and walked out the door paying $92 (after a $15 off coupon) after taxes. Would absolutely recommend.

I recently moved to Phoenix with my beat up car. I was looking for a auto shop and came across…read moreRoy's. Happy I found them, they were upfront about pricing no hidden fees and started working on my car. They're communication was great kept me up to date of the status of my car. Picked up my car today and it runs like new. Glad I found my go to shop. I highly recommend and will definitely be coming back! 5 stars not enough:D

Roy's Auto is one of the most overrated repair places in Phoenix! I've taken my car there on a few…read moreoccasions and tried to use them on other and continually find that they have all the disadvantages of going to a dealership and none of the advantages. I've always understood that the advantages of using an independent repair shop should be price (dealership work is always pricey) and flexibility - a willingness to work with your situation. I've always been disappointed with Roy's prices, which are usually about the same as dealership quotes. And, unlike dealerships who can usually turn around most problems on the same day, parts availability notwithstanding, I constantly find Roy's can't do your job until some other day. On some occasions, I've been led to believe they could get the job done same day only to be disappointed when they called and said, "Sorry, we can't get to it today - too busy!" They're just not worth consulting. Find a better independent shop!

I came in with a new squeek in my car. John and his team spent hours finding out what was wrong…read more I also had an oil change and a brake job done. His work and his communication was perfect. I recommend this business.

Had the worse situation occur - had to replace the transmission in my 2019 Tahoe. Incredibly…read morefrustrating but John got it done quickly, was incredibly professional and made the process as easy as possible. Highly recommend!