I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird! I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team! read more

Wonderful professional friendly shop. I arrived without an appointment but a small urgent need to replace a tail light to be safe in traffic. The team kindly took care of my car correctly in a matter of minutes. What a great asset to our neighborhood! I'll be back for my truck's oil change next week. Thank you so much! read more

Team was great! Got in early and out after 30 mins for an oil change. Drove in from Vegas yesterday and realized I needed an oil change while on vacation. Price was more than reasonable considering I typically pay $140 in Vegas for an oil change and walked out the door paying $92 (after a $15 off coupon) after taxes. Would absolutely recommend. read more

I've been going to this location for the past two years now. Not just for oil changes but really anything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices! read more

Very fast process and friendly staff. They have earned my business and i will most certainly return.

This shop has always worked very hard to keep my 20 year-old SUV in good running order. They stand by their work. read more

They are fast reliable, and the prices are very fair, I'd go again the staff is what let me feel safe

This location was exceptional!! Getting work done on your car can be a little nerve wracking as a young woman, but the staff at this location were so so helpful! Kyle was amazing!! He even recommended I check out the thrift store next door while i waited! He also pointed out paint damage on my car I did not notice that was caused by my apartment complex, which I did not notice . I am very grateful! I will be returning to this location! My oil change took about 20 minutes from beginning to me driving away! :) read more

After my oil change I was left feeling like they could have done a better job of communicating with me . I agreed to let them change the cabin air filter even though we probably didn't really need it ( we've been doing a lot of raid trips so though why not ) ... but then after they were all done , he said " oh by the way your center ( up high ) window brake light is burned out . Why didn't they tell me that while it was still in the bay ??? Obviously I would want that changed !! I waited another 15 minutes while they changed that .... Then the guy left my dash in the reset mode where I I wasn't sure if it was reset or not and I didn't want to risk it not being reset so I had to go in ask him again .... He argued with me that he did reset it . I feel the whole customer service experience was not very professional . read more

I LOVE this place. (#1055) I went in today for an oil change, it's been about 9 months but only 2k miles. Jason (or Jacob or?) looked up my info from past service and VERY HONESTLY said I don't need one at this time! Any other establishment would change oil and charge me. He saved me about $100 and I have so much respect for him and this merchant. Thank you! I'm your customer for life read more

I use to have two vehicles serviced here. Today I tried to bring in a new to me vehicle. And the light skin tech who I've never seen before gave me the worst attitude for no reason. And asking questions and answering with a snarky attitude. I decided to leave without receiving services. I told the guy that his vibe was so off with me that id be going some where else. That's never happened to me here. And it's unfortunate because I drive aways from here just to get service. Not any more... I don't want service from a company that's made me feel unwelcome. What happened to you guys. read more

Came in for quick oil check and they didn't even charge me!! Great guys and quick service!!

These guys know their stuff. As soon as you pull in they great you at your car and take a little information. I waited for 20 minutes not long at all. When they are finished they go over this super long list of everything they checked out and fixed. N if there are any problem they see they give you a print out to take to your mechanic really helpful. Coupons are available on their web site which really took down the price considerably. There customer service is so great. 5 stars definitely Thanks guys read more

It's about time I wrote a review after 2 years of coming to this location I won't go anywhere else. The owner has done a fabulous job with his staffing/crew. Everyone is Always so kind, great customer service, even if they are busy they never take it out on the customers or show their frustration, they are always so professional and they know their stuff! read more

Had an oil and filter change. Must be the best oil and filter ever made.... The sticker in my windshield says my next oil change is due in 50,000 miles!!!! read more

I brought in my Audi Q3 to have an oil change and it was fast and they were very attentive. Grease Monkey is great! My first experience was in Colorado and I have never taken my vehicle anywhere else for the types of services they offer. They always offer coupons on the website which is a great value! My sticker did have a milage error however I set it in my cars computer so it's no big deal. read more

Chose this location because of the reviews, did not disappoint. I was great promptly by "Gavin" who took my info real quick and got my vehicle right in. His communication on other parts needed was professional and well explained. I had a coupon which I found on their website, good value at this location and great service. I recommend these guys and I will return for next service. read more

Price was higher than normal. Service was fine. Price I was quoted via Yelp DM was lower than when I went in for service. I don't know if they were being dishonest in their quote, but didn't expect to pay as much as I did. I'll check around for a cheaper service next time. read more

Completely horrible service, they love to up sell you but cant seem to tighten an oil drain plug all they way. They left mine lose and i took it to a shop nearby, who pointed it out to me. I was curious as to why I needed to add oil not even 2500 miles after my oil change. Completely incompetent and just want you to spend money on stuff you don't need. Definitely won't be trusting them with my car again and will be warning people not to come here. read more

Another positive experience here. Again presented me the list of items that they believe needed attention(some items are mileage/usage based) didn't push anything, answered all my questions and everyone was super polite and engaging. read more

It seams to me that they run on the expensive side. I've drove up to get my oil changed and the cheapest was $50.00. That's just too much for a oil change in my book. read more

Excellent Customer Service: I came in early on a Saturday for a simple oil change. There was a problem with a part, long story short my car was not ready by close of business on Saturday. The Director of Operations, Thad, came in first thing on Sunday morning, even though they are closed on Sundays, solved the problem, ran multiple tests on my car to ensure everything was perfect, cleaned it all up... AND brought my car to my house. He went above and beyond to provide top notch customer service. He really cared, and that made all the difference. You are in good hands at this shop. Here is a link to a leadership podcast featuring Thad: https://www.facebook.com/watch/?v=235802921332354 Side note, there is a great spa across the street, while I was waiting I had a massage there, it's called Luxe (next to the Irish bar, LOL), it's super clean, good prices, and the best massage I've had in Phoenix. read more

Grease Monkey - Oil Change Stations Near Me - Phoenix, Arizona

Great shop - always timely, cost effective, and worth becoming your go to shop. After taking one of our cars in for an oil change they alerted me to a few screws missing in the plate below my car and replaced them. Great guys, go above and beyond for a very fair price read more

Grease Monkey - Receipt - Oil Change Stations Near Me - Phoenix, Arizona

Too many head scratching things occurred during my three hour visit to list here. (for an oil change and tire rotation-typically an hour or less) It was almost comical that a young adult, half my age who hasn't been alive as long as I've been driving looks me in the eye and tells me something that is suspect at best. Bottom line is that my distrust for the organization in its current form outweighs any benefit I may have previously realized from frequenting their establishment. read more

I like Grease Monkey so much I drove 18 miles (both ways) today to get to one. This location lived up to all my expectations-- quick service, friendly employees (all of them!), and no dreadful feelings of being pushed into unneeded services. When I need my oils changed next time I'm going to drive 18 miles again. read more

This place may be ok for a basic oil change but don't have them rotate and balance tires.

The only reason this place gets 1 star from me is that they completed the job. I'll give you the rundown on my experience, and you can judge for yourself if these are the type of people you want to do work for you. For pricing reference, I drive a 2017 BMW 530i. After tons of research and quotes from everywhere in the area, I found the average price around $1,000 after parts, labor, and tax. However, when I heard from the manager Merry by yelp message, she quoted me between $650 - $900 for the OEM parts. After conducting my research, I determined I would be on the lower end, around $650 for parts. When I called the shop, I spoke with another manager named Gavin. Gavin quoted me $800 over the phone for parts. This offer was around the range Merry gave me and lower than the other places I spoke with, so I decided to confirm the appointment and drove 30 minutes to the East Thunderbird Rd location. When I got there, I reconfirmed the details and my $800 parts quote. Everything at this point was fine. Shortly after I ordered my Lyft, Gavin came to show me that I still have about 25% of my brake pad left on the front brakes with the car lifted and wheel off. He asked if I knew, which I didn't, and it made me feel good that he would show me something like that. It made me think I could trust them and that they were doing good for their clients. Now for the despicable price switch dialogue: I go back inside and sit down, the office is small, and no one is on the phone. The next thing I know, Gavin comes out from the garage area and says, "so the price is actually going to be $1,700 to complete the job." My response was, "Wait? What! $1,700 you quoted me $800 over the phone and when I got here!" He responds with, "well, that was before I talked to the dealer for parts." I respond with, "okay, you told me over the phone you had already referenced the dealer's pricing, and that's why I confirmed an appointment with you!" He then replies, "okay, after giving you my personal discount, I can get the price to $1,500." I reply, "F no, you can take my car down, and I'll go somewhere else! I was quoted no more than $1,000 everywhere else in this area, and I came here because you undercut that price!" He then says, "Best I can do is $1,250 before taxes." At this point, my Lyft is outside charging me by the minute, and I'm infuriated that I wasted 30 minutes driving up there. Another critical fact is that my car is already up on the stand with the wheel off, so these dirtbags will undoubtedly charge me to put it back on. So I reply, "Do it for $1,250 after-tax, and you have a deal." To which he says, "I can make that happen." More ranting for those who are still unconvinced at the shadiness of this garbage establishment. Feeling ripped off and stuck between a rock and a hard place, I leave and get in my Lyft. I ride home sour and stewing in the utter feeling of defeat because of how badly Gavin ripped me off. So, to whoever gets to this point and is still thinking about taking their car to this shop. I beg you, don't put yourself through the heartache. Call around one more time because I'm sure anywhere will treat you better than the way Gavin at Grease Monkey treated me. read more

Grease Monkey - According to Repair Pal. - Oil Change Stations Near Me - Phoenix, Arizona

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Even though other maintenance shops are closer to me, I go the extra 10 miles to bring my high performance 2020 Dodge Charger here for an oil change & tire rotation. The team at this shop is great - they never try to sell you more products or work than you need. When they do suggest something extra, it is usually followed by "consider doing this on your next trip here, in approx. 5,000 miles". Their labor rates are reasonable & when they quote a time for any work, they are spot on. I complemented Thad (the operations manager) & he trained the team well. read more

Grease Monkey provides honest and professional advice to their customers. My favorite thing about this place is that they don't try to scam you for more money by pretending certain car items need to be replaced or fixed. They will always show you what needs to be fixed or replaced to prove their honesty. The workers are also very kind with a great attitude. I just went for an oil change two days ago and it took 15 minutes total. They always have short wait times, even if you walk in without an appointment. read more

Grease Monkey - Complimentary coffee station at Grease Monkey - Oil Change Stations Near Me - Phoenix, Arizona

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So let's see when I go for an oil change I am looking for 3 things: 1.) Fast Service 2.) Great Customer Service 3.) Fair Price Nothing else really matters people and Grease Monkey more than provides these quality solutions. OOOOOO and by the way they time their services....that's right they put a stopwatch on it so to speak. If they take longer than they say to change your oil and inspect you car, truck or SUV..... they will take off a buck for every minute they go over. I will say it again.....What more can you ask for? Eat, Drink, and be Merry my Friends!!!!! read more

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I never go anywhere else for an oil change. They are quick and friendly every single time. No gimmicks, no up charges, no nasty surprises. Just fantastic and fast service! read more

No issues. Standard oil change delivered in good time! It's a convenient location too

Trustworthy! Great work and Ive been here for my oil change services ever since I moved to Phx 3 years ago. I drive 30 minutes and they have never ever tried to sale me something that I didn't need or want. Refreshing to go for an oil change and 15 minutes later they tell me my wipers and filters are all good. I know now that if they say I should do anything to my truck I will believe them. For the first time I tell my guys what I think I need and they gladly check it for me. Authentic dudes. At the end of the day I don't ever care how much it costs. Peace of mind is everything! I'd tell my Grandmother to come here and trust their opinion on her Oldsmobile read more

The owner, Thad, is kind, respectful, and treats his employees well. I've had positive interactions with all of the technicians as well. I've taken my vehicle here for routine maintenance work for a couple of years now and I'll drive out of my way to go to Thad's shops. Highly recommend. read more

I HATE taking my car to the mechanic. I have put off repairs because I have to prepare myself for some unforseen "extra" or "emergency" issue found while service is being performed. This causes a little anxiety over how bad I am being taken advantage of. Grease Monkey is the one shop I've walked into where this is different. Everything from a simple oil change where they laid out my oil choices, and explained why some options where more expensive. To a check engine light where they informed me the issues might still be under dealership warranty, and it would probably be less expensive for me to take it into a dealership for the repair work. Basically Grease Monkey does not take advantage of everyone who walks through the door, in an attempt to make a quick buck. And that is why I will continue to take my car in when I need something repaired. read more

Great prices fast work and a fantastic staff would definitely recommend grease monkey to friends and family

Thad was awesome, he's the owner manager and walked me through all my options and pricing. I had two customers walk in and tell me how great the place was while I was waiting for my car to get an oil change. That's very reassuring to me. More so than a yelp review. The oil change was quicker than expected. He also changed my air filter, checked all my fluids, belts, and checked the air pressure in my tires as well as vacuumed my car!!Top notch service. Above and beyond with a friendly smile. I will definitely be back. read more

Most honest mechanics Ive used! Done right and done fast. Very fairly priced and will be returning for future services!

They've been doing a great job taking care of Lil Hulk for us! Super friendly and knowledgeable staff, Veterans discount, and efficient work! Bonus: Bosa donuts across the street while you wait~ read more

Grease Monkey - Oil Change Stations Near Me - Phoenix, Arizona

Look, you can get your vehicle serviced pretty much anywhere. The basics don't require a rocket scientist to do the job right. But the PEOPLE are what make the difference. The guys at this Grease Monkey location are the friendliest, most honest mechanics I've ever dealt with. No pressure. No needless upcharging. They ask permission and present pricing before doing anything, and they do it all with smiles, courtesy and speed. Thanks a lot, Thunderbird Monkeys! I will be back here for my next servicing. read more