Renovating is stressful but buying fixtures doesn't have to be. Frank is patient & reliable. He takes the time to explain differences in quality & suggest accordingly to your budget. I purchased all our bathroom fixtures for both baths, my jet tub, smart toilet...all of it. I highly recommend working with Frank. Out of all the people I have dealt with through this process, including my GC, Frank has been the easiest to communicate with & the only one to follow through on time. read more

This guy is dishonest. We had several issues with the owner when we had problems with his fixtures. He is untrustworthy, rude, doesn't listen and he yelled at me and my plumber in my house. Thanks for coming over to help, Frank! So abusive. We purchased a lovely bath rain shower, faucet, and hand-held shower for our main bathroom. From the outset it didn't give us very hot water. When I had a plumber come in to check everything we realized that his fixture wasn't properly blending the hot and cold water. It was an issue for months and when I asked him to replace it he said it couldn't be the fault of his fixtures. We proved him wrong and that the unit was getting hot water, but it still gave us either too much hot or too much cold water, but never gave us the proper mix. He blamed everything on my plumber and contractor, came over to my house to help, and yelled at me and the plumber for an hour. We were patient but I had to ask him to quiet down because he was overly aggressive inside my house with my kids nearby. In the end he sold me a new valve and other items, none of which I needed, and still the unit is faulty. I paid everything and he solved nothing. We had a second incident this week. I bought a sink and hardware, pretty expensive stuff from Europe from him as well. He sold it to us 50% off because it was a floor display. Now, around a year later it's broken and doesn't spray properly so it needs a new aerator. No big deal. Except he told me a long story that after 30 years the supplier doesn't sell anymore in the US. So he can't order the replacement piece for me, after selling me an item that he knew wasn't going to be able to be serviced because he already knew the supplier was leaving the US two years ago. I tried discussing it with him but he got defensive, wouldn't listen and eventually hung up on me because I asked him to be nice. You know where you can go. read more

My wife and I a extremely pleased with our new kitchen. Frank and Damaris helped a great deal with the layout of our kitchen. They are very knowledgeable and stand behind their products. We received several quotes before finally deciding on working with USA Floors Kitchen & Bath. Their prices are a comparable to what we received from other companies. Our home is still a work in progress but our kitchen is simply amazing. We are waiting on a couple of finishing touches, but otherwise, it has been a very positive experience. They came highly recommended by a close friend and this experience shows why we have already done the same. read more

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Phenomenal job - from start to finish. This family-run business had taken our project after we found out our kitchen needed to be redone from the floor up. They were professional, courteous, timely, always respectful of the household schedule and easily reached. One of my favorite things throughout this process was the fact that they always kept me updated on the next steps ahead, so we could prepare. We could not be happier with our new kitchen. The whole crew - from demolition, electrician, a/c guy, plumber, countertop and cabinet installation team, worked seamlessly and in a very organized and clean fashion. The highlight, however, goes to Fabian, who did such an amazing drywall and paint job that one could never tell where the previous a/c ducts or recessed lights were before. Also, Damaris and Frank for their advice with style and their no pressure approach that allowed us to really do things to our taste, but under expert guidance. Thanks! read more

Wonderful company to work with! Frank and Damaris took great care of our remodeling needs and transformed our boring bathroom into a luxury spa! Very responsive, always in time and with the experience to back it up. Highly recomendable! read more

I am writing this on behalf of my elderly parents who renovated their kitchen. The cabinets they chose are solid wood shaker style painted white. After only two years there are stains coming through the paint on two cabinet doors, underneath the finish. The manufacturer refuses to replace the two cabinet doors and is accusing them of doing something to cause the imperfections. They said this has never happened with their product (hard to believe) and will not resolve the problem. The manufacturer warranty is good for only one year, yet the painted finish on a kitchen cabinet should last way longer than two years. Frank will not stand behind his products nor will he disclose the name of the manufacturer to us. In addition to the cabinets we purchased flooring from him which his company installed. I noticed one of the tiles making a noise when I walked on it. Upon closer inspection, several tiles are making a hollow sound when I knock on them. The floor was laid improperly, as this should not be happening. When I texted him informing him about the floor I got no response. He wants to charge $150 to replace the two cabinets doors and $100 dollars to reinstall them. Shame on this business for treating their customers this way and taking advantage of elderly people with hardly any money living on a fixed income. It's not only product knowledge that makes a good businessman, but how they handle it when something goes wrong. No integrity whatsoever. All this over replacing two cabinet doors, wow Frank! Beware of doing business with this company. read more

This kitchen was the worst piece of crap I ever got. First granite didn't match and now 1.5. Years later and $10,000. The doors don't close lazy Susan fell apart with just a few paper products on it. The owner lies and threatens you and also beware he makes you pay for everything in advance before delivering. Worst mistake I have ever made,. I will post pictures later. all I can say don't buy there. read more

I don't understand why this business doesn't have any reviews! It is a family run business and customer service is the focus. Too many local business do not have this level of customer service. We did a total kitchen remodel and needed everything. This is a one stop shop including design expertise. Frank has a high level of patience and makes every customer feel important. He took a lot of time sitting with us on many occasions and made several home visits too...this is BEFORE the kitchen was installed. He worked with our contractor who was very difficult. Frank dealt with him with extraordinary patience and tolerance. The kitchen installers were extremely detailed and took painstaking efforts to ensure perfection and customer satisfaction. Even the contractor acknowledged their detail and skill. Frank made two final visits to my home to make sure I was satisfied with the final outcome. My whole family and even my neighbors were impressed with the process and the outcome. I would refer him again and again! I should mention that his prices are competitive and the quality of our cabinets exceed those of many other places we priced out. He has a huge selection of products ranging from $ to $$$. read more

Pathetic. Salesperson acted like he was doing me a favor quoting a $7,000 kitchen. Didn't apologize for having me wait 45 minutes. They advertise affordable kitchens on their sister website, and then don't want to sell one. read more

A knowledgeable, helpful owner & staff who have provided professional, timely service. We have built apartments, both in Miami & NY and a house upstate NY and this experience with Frank Cabrera has been among the best ever. We highly recommend this vendor for all your tile, plumbing fixtures for bath & kitchen needs. They respond promptly. read more