No aervice, no help, wait time first 15 min, then 15 more, then 20,etc. Appt. People kept coming in while i sat 45 min with no one suggesting making anappointment. read more

USA Nails has been my go to for about 2 years. They never disappoint. Give any of the techs a picture of inspiration and they will make your vision come true! Everyone is always so nice and helpful. They really making it a super relaxing environment. Highly highly recommend!! read more

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I've been going here for almost a year now for gel pedicures, and i've always loved it. but, my last two times have been rough. my second to last time, i got french tips, and they were so uneven and the french had literal streaks where she tried to clean up the line, and didn't remove the white completely from the pink. whatever, it was on my toes, and it was winter. i can ignore that. but, i just took off my gel polish myself (normally i don't do that) because my feet have been killing me. specifically my big toes. well. i took off my polish, and they gave me greenies that i am now having to completely cut my toe nails all the way down, and grow them out, right before summer. i know it's just my toes, but. i'm still pretty upset because i have always loved this place. i don't think i'll be going back. they were always so good to me, but it seems like after the turn of the new year, service has went down drastically. read more

I was staying over at my parents house and this salon was 5 minutes away. I was a bit skeptical going to a new place because you never know what you're going to get. They had lots of color choices but I decided to do French. I'm always skeptical of getting french because hardly anyone can do it right. But the nail tech I got (o think her name was Tammy?) did an amazing job! She took her time and paid very close attention to the details. I was amazed! I love this set! And it was under $50! Amazing! I will come back here again! read more

USA Nails - Nail Salons Near Me - Mason, Ohio

I've been going there for years, along with my daughters and mother, and never once have we left unhappy.

I came in yesterday for a gel pedicure and an SNS manicure, which was the most painful manicure I've ever received. The tech made my cuticles bleed in multiple spots, and the open wounds made the solution she used after REALLY sting. She also used the drill on my natural nails to buff them before dipping which continued to aggravate my cuticles. After dipping, she used a really coarse grit file to shape and file the sides (it seemed like a file that was made for acrylics). It was really uncomfortable, and it also seems like it made some of the powder peel up and look weird. When I got home, I had a bunch of excess hardened powder under and around my nails that I had to peel off. Now, my cuticles look really chewed up, and some are inflamed and very painful. My pedicure is uneven and already peeling. I went back in today to ask for a refund for the manicure (I didn't even mention the pedicure - I was more upset that my fingers hurt) and was refused. The man I spoke to said they don't do refunds, but offered to redo my nails. I explained that I didn't want them redone because they hurt and I didn't want to use acetone on them until they healed, but he told to make an appointment three days from now. I explained again that I wasn't interested in having them redone, I just wanted my $60 back. He still refused. I feel like I paid $120 to look and feel worse than I did before I went in. read more

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Great price for quality nails! The staff is friendly and nice! They are very efficient but still do a great job! This is my favorite nail place to go to when I am home! read more

USA Nails - acrylic full Acrylic Nail Tip Set - Nail Salons Near Me - Mason, Ohio

Tried to get both a manicure and a pedicure. Checked in to do both. But the nail tech totally dropped me after my pedicure was completed. Never came back to transition to manicure. read more

Pedicure done very well. Made my feet feel so good. Vivian was super! The price has gotten steep, as with everything else. Would highly recommend ! read more

Horrible nails by Linda, NOT EVENLY FILED, cuticles still there, an awful job of manicure and pedicure.

We had an appointment and arrived 10 mins early. The receptionist was nice, but not very helpful. We were asked to sign in on a device. It was not clear how to sign in and since it was our first time, we registered as new clients. I don't know if it signed us in as a walk in or if it acknowledged our appointment time. Anyway, we waited for 40 mins without being taken back. There was a crowd of people waiting when we walked in and there were still 5 of us 40 mins later. I asked how long it would be and the receptionist told me she didn't know and wasn't in charge of appointments. I think she didn't know what to do. We ended up leaving because we didn't know how much longer it would be. I think a more attentive receptionist would be great. Perhaps the girl was new? I don't know. I called and let someone know what happened. They were very apologetic and offered a discount and for us to come back. But we already made an appointment elsewhere. read more

Very nice establishment just recently remodeled. Fair prices for their nail services especially for all that they do for a basic pedicure (scrub, lotion, and hot rock massage and hot towel). read more

This morning I broke my thumb nail nearly in half with a split down the side. I stitched it up with some super glue, and on my way home from work I stopped by USA Nails to see if they could help repair the damage. They saw me right away, fixed the nail perfectly, and then to my surprise...did not even charge me. I would have gladly paid whatever they asked, but they sent me on my way thanking ME just for coming in. What a beautiful gesture!! I will be bringing my future business to them and telling all my friends of their selfless generosity. Thank you so much, USA Nails!! read more

I have been looking for a good nail salon, my sister and I tried out USA Nails because it was close and convenient and I'm so glad we did. This was one of the best experiences I've ever had. Super friendly workers and environment was very peaceful. Best mani-pedi I've had in a very long time! Will definitely be back, thank you Sang! read more

USA Nails - Nail Salons Near Me - Mason, Ohio

Had a pedicure here today. It was a great experience, and my feet look a million times better.

Really disappointed with my manicure! There was a wait and thought that was a good sign. But, it seemed like they wanted to hurry. I had to tell the lady to shape my nails after she shaped them the first time and they still didn't look that good. Also, the paint job looked horrible because it looks like there's air bubbles in it or something? The only reason I'll be going back is to get s refund :( sad bc I'm not one to complain normally read more

USA Nails - Nail Salons Near Me - Mason, Ohio

Two Stars only because my pedicure was very good. Switched to a different person for my manicure and it was absolutely terrible. He cut my nails with cuticle clippers they are so uneven and short. I could have done a better more even job by rubbing my nails in a concrete floor. I wanted to call and have them fix it but they are 20 minutes from home and it's not worth the time or effort to go back. I didn't catch the name of the lady who did my pedicure but she was very good. Tony was the name of the man who did my manicure. read more

I have just had the worst and most disrespectful experience here. I scheduled a 2pm appointment and then arrived 5min early. When I arrived there were no other customers waiting. I was asked to check in and then pick my color. Then as I sat and waited for over 40min, 2 additional customers came in and were seated and services started immediately. I got up to ask the receptionist how much longer and she assured me that it would only be a few more min (it had already been 35min). To top it off, I was then approached by a man telling how much my services would be and asked to pay BEFORE I was serviced. None of the other customers that came in were asked to do that and I've never been asked to pay before my nail services were done or even started on. My money spends fine other nail shops but that's a shame. read more

Don't waste your time and money!!! My first experience with them fell short after they used old nail polish on my pedicure and it was ruined even after almost 2 hours of dry time. I figured that could happen to any establishment so I gave a second chance. My next bad experience was with their SNS application. It started PEELING after less than a week. I have NEVER seen that happen before! They refused to fix all my nails just the ones that had come off completely. Not the ones that were still peeling. Bad customer service. :( read more

I just went to this location yesterday to get a Manicure and Pedicure. My nails were done fine but my toes were not. She cut my cuticles and now today I am unable to apply pressure on my foot it hurts so bad. I was at soccer practice today and I couldn't do anything because of my foot. Thanks. But I will not be attending this nail salon ever again. read more

I was hesitant to try this place considering only a few stars. I decided to try it since it was close to where I was and convenience won!! I was SO HAPPY I went in. This place has a polite and attentive staff. The pedicure I got was by far one of the best I have ever had! My nail tech was Linda! The salon is clean and my nail tech really took the time to shape my toenails and make my feet look awesome!! I had a hangnail I was worried about having someone touch and she took such great care of it!! I would definitely come back. Thank you!! read more

Clean, comfortable and friendly staff make this spot a great place to stop in. Pedi massage chairs look and feel new. Huge selection of colors to choose from. Came in for a pedi and was pleasantly surprised with the scrub and hot stone massage. A perfect was to relax after a day at Kings Island. read more

USA Nails - Nail Salons Near Me - Mason, Ohio

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Everything was excellent for my shellac mani and pedi... up until the very last thing, which was when the nail tech put a hot wet towel on my arms. Felt good, then the smell... moldy gross wet towel. It's now 10 minutes after I left the salon, and my arms still smell of it. Gross. They need to replace the towels and then it would be a definite 5 star. read more

It's a reasonable salon if you do the nails with only some people like Hon or Bebe. Bebe rushes the work though. Hon is the best. Linda is very harsh on your hands and it hurts. She has very dry hands. Nobody uses mask or gloves at all. Chairs at waiting area are always dirty. read more

I love their customer service. Very attentive. Sales is the best. Very friendly and eager to work and do their best.

I'm staying at the Great Wolf Lodge and wanted nail services. 5 minute drive. Easy. I got right in on Saturday morning. It got very busy after I was seated. Had the best pedicure of my life by Li-Li who was patient and not phased by the rush of people that came in. I don't usually like the leg massage but this one was to die for!! Li-li was amazing and kind!! Then came My nails, she saved me money by telling me I didn't need a full gel manicure, I could just do a polish change so that was cheaper and helpful! I immediately ruined the first hand that she painted putting it under the ultraviolet dryer, still not phased, she calmly and with a smile repainted my hand. She was so sweet! would come here all the time if I didn't live 4 hours away!! All of the employees were super friendly. Love this place!! read more

Move to area and this is literally less than 5 minutes for me. Nice and friendly staff, great job on my pedicure and the price is just right. Clean and comfortable pedicure seats. read more

Terrible! DO NOT VISIT. Overpriced RIP off! HORRIBLE SERVICE! Snotty staff especially the female owner. Poor workmanship as well cuticles not properly trimmed. I will never return here. Don't waste your money. read more

Been coming her for months usually it is awesome but for the last month or so service sucks. I broke one of my nails and went in after work to have it fixed they said they were backed up and it was only 4pm was told to come back the next day.The next day i go in and was turned away yet again. For something that would take only 5 min to fix now i will be going somewhere else to have my nails done. Will not recommend this place to anyone.... read more

I have been getting my nails done for 3 years and have never gotten such a bad manicure. It took forever and I was shocked that I was not only charged for the service, but that the technician let me leave ... there is no way someone could think they looked good. I will definitely not return. read more

Love this place! Very friendly and professional. One of the few places I've found that do gel artificials, which are so much better than acrylic. I've been to a few salons since moving to the area and none compare. I have to drive 45 mins to get there and it's totally worth it! read more

Very friendly place. Nail tech was kind and did a great job. Was in and out without not much wait time. Will be going back.

Went there with a friend last week and the service was absolutely TERRIBLE. She ruined my nails when she sanded off the shellac and when I got up to wash my hands, she already had another client started in my seat! She didn't even wait for me to get my purse. I WILL NEVER EVER go there again. It was the worst place I have ever been to. read more