Had our car break down in Montrey 200 miles from home. AAA sent us Salinas Towing and GarGarage…read more They carefully used flatbed on our Lowered car. Patty, the receptionist was very helpful front start to finish. Being that it was a Saturday 5pm, nothing was open, hotels full, no car rentals available. We were stuck, Patty did her best to try to find anything to help but it was a full blown packed weekend. Ended up being a brake issue. Took few days to round up all the parts. Drove back up and dropped, wwent to Montrey for breakfast. They called as soon as it was done and back we went to pu car to get back home.... Really appreciated the service they prprovided.

Tow truck driver didn't speak English wanted to take pictures of our truck because he said it…read morewasn't towable because of the cargo in the back. Took his picture got in his truck and left. !!! Do not recommend them and I had AAA he was trying to charge me just because I had ladders and a box in the back of my truck.

Left my keys inside my car was struggling for about 3 hours trying to open it up myself until I…read moregave up and gave them a call showed up within like 20 minutes and got my car open in five minutes and it was an affordable price aswell, take cash or card which is really good

I Called AAA for a tow, I have been a Premier Member for 9 years!…read more AAA called Salinas Tow Company, The dispatcher called us and was very rude. We were told the vehicle would be towed to the dealership 30 minutes away. We called to request the tow at 10:30 AM, As of 4:00 PM It had not arrived at the dealership. We called AAA and the Salinas Tow company numerous times to see what was going on. The dispatcher told us it would leave the tow yard at 2:30 PM When the next driver clocked in. My question is, then why take the tow, if you can't provide the service in a timely matter? She was very rude and defensive. I got another call from the dealership that the car never arrived and they will be closing soon, and my car could stay out in the unsecured parking lot. And the dealership would not be liable for loss, stolen, or damage to our car. Turns out our car was towed to the wrong dealership! My goodness this Salinas Tow company is very unprofessional, now my car is down the entire weekend for a 2-hour job! And a 30-minute tow. Do Not use Salinas Tow for any services. Dispatch told us they farmed out the tow to a nearby city because they didn't have a driver! DON'T WASTE YOUR TIME, MONEY, or BREATH, with Salinas Garage Towing Company. 1 star is 1 star too many... ZERO RATING!

Such great service all around. From the customer service rep I spoke to on the phone (didn't catch…read moreher name) to the Tow Truck driver (Andrew or Diego?). Both were polite and professional. They made me feel at ease and got me to my destination. Highly recommend.

I have had AAA forever, because roadside service is essential: when auto repair becomes necessary…read more The one time I switched, my midnight flat tire was a nightmare, to fix. Had to call the police, who did not know the 24/7 auto service available. Well, last month my battery needed replacing. In the driveway, the car would not start. I called AAA, they could not come immediately. When they finally arrived: although I told them, I needed a new battery, the service man thought I just needed a battery jump! Then, he said, he had to go away to get one, for my car. Over 2 hours later, he showed back up, with the new battery. So, I was very nice: he told me multiple times, about being shot 6 times in Vietnam, once in the head!!! Bullcrap, he was 46: I am 66, female and do not like scammers!!! The dealership charges $250 for a battery, plus $150 labor to install. AAA charges $225 for the battery, because I pay AAA annual fees. Overall, it got done. My neighbor came to chat, which saved me, from the service drivers BS. However, please be very careful. So many creeps out there, nowadays!!!

I have hired California towing several times and have had the utmost professional service I could…read moreever expect and in this day and age that is unfortunately so rare. I am the General MGR of a local trucking company in Monterey county. They have been Johnny on the spot evetime to get my team back on the road and the communication has been nothing short of immediate. Thank you Ca Towing for coming thru once again. Until next time.

Dad needed a flatbed tow for his 51 Merc. No problem. They showed up in ten minutes and helped my…read moreDad get his baby home safe. Quality service. Fair price. Excellent service.

A+ service. I was very happy with their fast service and great low price! I requested roadside…read moreassistance when I was stranded on HWY 68 thinking I was going to be there for hours like with AAA; but this company got to my location in 20 minutes!The driver Arturo was very knowledgeable and friendly. Best service ever so now I recommend Alacran Towing 100% to everyone, my family and friends.

These guys are straight life savers! I needed an emergency tow from castroville all the way to san…read morejose after getting into a moderate collision. Alacran towing was the third business I called but they should have been the first! They by far had the cheapest rates and the driver came out within 15 minutes! The service was nothing but exceptional and the driver did an awesome job, was friendly, prompt, and professional. If i could give yall 6 stars I would. 10/10 would recommend to anyone that needs a tow in the salinas/castroville/watsonville area.

yesterday I got a flat while out visiting patients. it really threw a wrench in my morning. I…read moreasked a man at chevron where I could get help with my flat. He sent me to Dicks. I'm very happy with the services provided. Great customer service. Highly recommend call or stopping her for all your automotive needs. If they can't do it they will refer you to someone who can. 10/10

We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew…read moreout while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience.

If I could give more than 5 stars to this company I would. Francisco not only kept in close contact…read morewith me but he physically PUSHED my car from the second floor of the parking garage to the entrance due to the tow truck being too tall to fit in the parking garage. He could've denied my request upon learning that his truck wouldn't reach my car in the parking garage but he physically put my car in neutral and pushed it two stories down to his tow truck to hook it up. Also, this was at about 11:00pm. I am recommending this company to all of my friends and will absolutely be utilizing their services again. Impressed is an understatement.

Francisco picked me up yesterday after my EV had a flat tire - such a nice guy! Very professional…read moreand kind, just the kind of person you want to pick you up when you're stranded and wishing you were somewhere else. If you need a tow, give Francisco a call!

Today my BMW stalled--blocking a lane on Hwy 68 in the rain. My insurance roadside assistance said…read moreit will take 1.5 to 2 hours for the tow truck service. A local police officer contacted Matteson and Beers to get my car off the road asap. Boom problem solved! Brian of Matteson appeared within minutes and knew where to take me to the dealership for service. Everyone at BMW knows Brian. I got all the help I needed quickly. I am saving this company's contact info in my phone and this will be the first number I call for roadside assistance. Not sure how they have Beers in their name but I sure needed one when I got home lol after my car issue.

My car needed to be at the dealership by 930 yesterday morning. Called Madison and beers towing at…read more8 AM, and they came to my house, loaded up my car, and got us to the dealership at exactly 9:30. Courteous, friendly, and humble. He tried to refuse the tip I offered him, but he could see I meant it, so rather than argue he excepted it. Thank you so much!