I have hired California towing several times and have had the utmost professional service I could ever expect and in this day and age that is unfortunately so rare. I am the General MGR of a local trucking company in Monterey county. They have been Johnny on the spot evetime to get my team back on the road and the communication has been nothing short of immediate. Thank you Ca Towing for coming thru once again. Until next time. read more

Dad needed a flatbed tow for his 51 Merc. No problem. They showed up in ten minutes and helped my Dad get his baby home safe. Quality service. Fair price. Excellent service. read more

the lady at the front desk was so rude, we had a tragedy happen to our family who got hit by a drunk driver I have my dad in the hospital undergoing 3 dif surgeries and that lady was so insensitive & rude. Also called back to verify and talked to me so rude on the phone. I don't know if they are used to talking to us Hispanics like this bc my parents are not the kind to complain and say anything but I cannot stand this kind of behavior. no empathy what so ever. Will never come here again and I will make sure people hear about this terrible service for the rest of my life. read more

My car broke down and it was late at night. I called California Towing and spoke to their dispatcher which was very compassionate. She was very fast and efficient about getting my location and information. She sent out the truck immediately so that I wouldn't be out there alone for long. The truck arrived and the driver was very nice. I felt safe and can't thank the dispatcher and Tow Truck driver enough for everything they did. If I waited for the tow service my insurance covers I would have been there a couple hours. No thank you! read more

Tim towed our vehicle. He helped in any way he could. The rate is reasonable. Tim was professional and friendly. THANK YOU TIM!! read more

Excellent service & quick response time! I have used them for lock outs, jump starts and towing. I even bought a car from their yard that they have for sale out front! Great people. read more

This place is interesting in that some of the people here are nice and helpful and others are belligerent and unsavory. I had a great experience getting the vehicle off a property and safely stowed on their protected lot. But it's hell if you need to do anything out of the ordinary such as have an appraiser view the vehicle when you're not there, or take pictures even though you own the vehicle. They also won't allow you to touch anything on the engine: that last part makes sense in abstract, but when confronted with quite a bit of evidence they fold up their arms and dig into their own ignorance literally by hanging up on you (that was an interesting plot twist). The owner is a reasonable human and can crack down on the less positive aspects of this crew, but it's weird that I would even have to escalate to chat with reasonable employees. Would I allow them to tow a vehicle? Sure? But don't let them store it for you, as it's an unmitigated disaster trying to do anything other than ... towing it somewhere else. Pretty bizarre experience. read more

As most of us know, towing companies can be a pain in the arse to deal with. I had the pleasure yesterday of working with Terese in the office and Jesse in the yard and they both treated my daughter and I with respect on a very delicate situation. I just wanted to mention that I appreciate all that California Towing did for us. You folks are a class act! Thank you read more

It was not a good evening for me and my car, broke down in a spot with no safety lane and couldn't get the car any further. Called a couple of companies who either didn't have or couldn't get a flat bed to me in less than an hour. Enter California Towing! I didn't catch the name of the woman I spoke to but she was really nice and understanding of my minor freak out about being broken down in a bad spot. Told me the truck would be there in about 20 minutes, and 20 minutes later Victor rolled up in the flatbed. Got my car loaded and home quickly for a very very fair price. Highly recommended! Thanks Victor and California Towing!! read more

The worse customer service... our equipment was recovered by Salinas Police and had to pickup from them. I arrange the pick up but nobody was there to help... lady on the phone was extremely rude and start yelling on the phone when I complained. Hang up few times. The police department should be filtering the companies they choose to work with, because we have a no choice to avoid them, since our stolen equipment is recovered by them. read more

Failed starter way in the back country of Carmel Valley. They were willing to come and tow me out. John and Susie were very professional and helpful. In the end we got the truck going. They had come all the way to tow me so the fee was definitely reasonable. I would use them again. read more

John was excellent!! AAA helped me in calling Ca Towing because we needed a tow, tire blown out and hub cap off. They were there within 30 minutes, John was so nice and helped me figure things out, like where to tow the car etc. thank u so! read more

This place is awful....customer service is the worst I've ever dealt with. I've had a vehicle in their yard since April of 2019 under investigation for an accident. All of a sudden I get a letter from California Towing stating they are going to sell my vehicle....which the accident is still under investigation until 7-15-2020....customer service gal who's name is Suzie was very rude stating it was not her issue and i needed to contact chp. This is a very sensitive subject to where there was a fatality and she did not seem to give a goddamn about what happened. I had non whatsoever paperwork or any idea my truck was released. Who is supposed to divulge this info? Just makes me angry that Suzie was so unconcerned and rude. I'm going to contact her supervisor when I get to the end of this. This case is still under investigation until 7-20-20. I have approximately $6,000.00 worth of stereo equipment and my child's expensive jewelry and her school books in there. I'm sure they have been stolen. Apparently they have surveillance cameras....do they record over a years worth of storage? Think not. read more

These guys were great.... on top of there game and very experience. Travis our driver went above and beyond. I would recommend anyone to this towing company. read more

California Towing & Transport - These guys were AWESOME!!!! Travis the driver was very experience. - Towing Near Me - Salinas, California

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My review is based on seeing how one of their driver's was recklessly driving. He was drifting in and out of lanes, cutting off cars and going way over speed limit. I called to let them know about said driver so hopefully something was taken care of. If the driver is driving that crazy I would never trust them with my car. read more

I would give 0 start , obvious that cars are towed here under accidents or bad conditions but the staff has very little empathy and regard when dealing with stressful situations and monetary unavoidable costs. Their prices are ridiculous and high in comparison to other local Salinas tow yards I've dealt with, I'm very dad that a local business would take advantage of a community that doesn't make the kind of income a bigger City person would.. Farm workers, mom pop shop owners, and the likes cannot afford their prices very sad. I would add to my review but I'm not done with my communication with them, I'll share end result and later post. read more

I locked my self out of my car. My insurance dispatched them to my location. I have been waiting for over 45min. So i called them myself. When i spoke to Laura she asked for my location again. This was the worse customer service from California towing co. read more

Rip off and rude seems to be the norm now a days. I was in an accident 3 weeks ago (because of someone pulling out in front of me no less )In an F650 towing a 16klb piece of equipment (so not a little thing) and I wasn't hurt and they guy I hit wasn't hurt too bad either so the CHP called 2 trucks from this company to haul everything away.The guy who hauled our truck was fine but the other guy was so rude to me it was astonishing! He could tell that I was physically shaking and trying to get pictures of the damage but he Not only told me to stay back but also not to take pictures since the insurance company doesn't need them? To me that felt like he meant that it was my fault which it certainly was not and this pissed me off so much I retorted with "I don't give a fuck if your an expert or if the insurance doesn't need pictures but I'm taking them!" and I did. They also quoted some insane price and seemed to work as slow as possible and to bring the truck less then a mile back home was some$700 which wasn't the quote and if the other reviews are anything to go by I would stay away from this company at all costs if you can. read more

Awesome service last night. I needed a tire change while at SVCC the Tow truck technician who up showed (so sorry forgot your name) was earlier than expected, professional, courteous and all around awesome. Thanks again for the great service. read more

Our car was totaled in an accident on the highway and towed to California Towing in Monterey (1174 Airport Rd., Suite C). They were great considering the terrible circumstances. The towing fee was a little higher due to the accident being on the highway, but that's because of CHP. When an accident occurs on the highway, CHP is in control of who they call to tow and they have set contracts with those tow companies. The driver that came was great. The front office staff I talked to on the phone the next morning was excellent. She was quick, courteous, and super helpful. The gentleman I dealt with when I got there to pay and to deal with our totaled car was also very nice. There was a slight mix up about my bill. He quickly solved everything and helped me get back on my way. I'm assuming all the bad reviews are for their Salinas location. The Monterey one is excellent. Hopefully you won't need a tow anytime soon, but if you do, this spot is not the worst. read more

ZERO STARS!!! The lady on the front desk is really mean, just because some people doesn't know English doesn't mean you have to hung off the phone or treat them in a really bad way, seriously woman if you don't like your job get another one, but make sure is not working with customers cause you do not have the education and patience it requires read more

Worst tow company is Salinas always over charging people and real bad customer service

When I left work and found my battery dead, my heart sank! I called roadside assistance dreading the long wait. California Towing arrived in a very short time and had me on my way in minutes! Ricky was fantastic and friendly! While I hope I never have to use them again, I won't hesitate to call! read more

I called for a car lockout, and they were here within 20 minutes. The man was very friendly, quick, and efficient. And GREAT prices compared to other companies. Completely recommend this place. read more

Worst company ever! They don't follow chp regulations and the tow yard next door is r&r towing! The owner from r&r towing is the same owner from California towing and they are husband and wife!!! That's against chp regulations to share a tow yard!!! The prices are above what others charge! Something needs to be done!!! I went to Pickup my vehicle and it wasn't even in the same location as the office you have to drive way down the road! read more

they were fast and kind. kind of pricey but other then that i would recomend to anyone.