I called to find out a price for an MRI if I self paid. No one answered the phone, but almost…read moreimmediately I got a text asking what I needed. I got the impression they did not want to speak to me, only text. I asked for the price of a self pay knee MRI and they told me $375 with no contrast and offered no other information. My doctor ordered the MRI and I was lucky enough to get an appointment for the next day which was great. However, my doctor's office sent it through my insurance for approval. The facility charged $1926 to my insurance and with the discount my portion is $525. I called to ask if I could just pay the self pay amount and I was told I needed to pay that at the time of the appointment. Once insurance is involved they get an outside company and I have to pay the significantly higher amount. The person who texted me with the price information should have told me that and I would have just paid upfront and not gotten insurance involved. Also, the day of my appointment there were several young women working at the front desk who seemed a lot more interested in chatting than helping patients. A couple acted annoyed by having to help patients. After my MRI I told them I needed a disc. I sat for 15 minutes waiting for my disc. I finally asked about it and it was done and sitting in the machine waiting. The woman who actually did the MRI was friendly and explained everything which was great.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

I am a 65 yr. old male, have been going to this location (95th and Book) for many years, for…read moreprimary care and various issues. Recently I had a minor complication (stone in cheek gland), and we had some difficulty on how to remove. After some minor confusion on how to proceed, am motivated to recognize and express my appreciation to Sheena for her follow-up and diligent work, to guide my situation in the right direction. Her professionalism, kindness and overall joy by which she corrected my path to appropriate care, was exceptional. Thank you Sheena. Sincerely, Michael R.

I needed an MRI and all the Elmhurst Hospital sites close to me were booked, but Mina in Central…read moreScheduling at EEH was able to get me into this location with just a week's lead time. I had my MRI this morning. Leigh in Registration was nice and helpful. Shaun, the MRI technologist, was so great! He noticed on my form that I ticked yes to "Are you claustrophobic?" He took extra care to make sure we took things slowly, and even broke up the test into 3 sections, so he could bring me out of the machine, to take a few breathes. He contacted my doctor about a question on the order, and this saved me 60 minutes more in the machine! So we finished in 90 minutes, versus 2.5 hours. The facility is clean, and all covid precautions and protocols were observed. Only concern is the cost, which is higher than other MRI centers. I was also "invited" to pay the bill in advance, both online this morning during the e-check in process, as well as when I checked in in person at the facility. I was already super stressed heading into the test, and being asked to pre-pay was a little more stressful. But the lady still allowed me to proceed with the MRI, even though I said I couldn't pre-pay the $2,400. So that was nice.

Non professional approach to making the appointment. Staff is crazy bad communication. Technician…read moreplayed too much when things were serious. I couldn't wait to get out of that office.

I had an MRI done at Molecular Imaging some time ago and although I was a walk in with no…read moreappointment, they took care of me right away. I found them to be very professional and did a fine job. My doctor had no problems or issues with their results.

The staff was great and took care of me quickly. They made me feel assured that my problem was…read morebeing taken care of and will follow up with test results.

everyone was really nice except the doctor. I came in yesterday and he rushed me out and wouldn't…read morehelp me. I paid $125 to be seen and $150 for extra testing and when that came back negative he did nothing for me

I doubt that anyone uses Yelp to choose a Radiologist -- I don't know if I had a choice. My doctor…read moreassigned this one to me. The medical treatment I received was fine, but their billing service is horrendous. They turned me over to collections for a $7.09 bill. I only received one bill from them which I promptly paid. I was told they had sent me a bill six months earlier, but I never received it and I highly doubt the accuracy of this information because when I called and spoke with their billing service representative, he was completely unprofessional and combative. Maybe he was having a bad day, but I had been sent to collections over $7.09.

This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

Great experience. I visited gilvydis vein clinic one year ago for varicose veins I had been…read moredealing with for over fifteen years. I had great customer service from the minute I walked in the door and the passion Dr Rimas Gilvydis showed and the attention to detail he took was phenomenal. He was engaged with me the whole time and I felt very confident in his skill set. I felt like he had a more comprehensive approach for treating all of my veins and not just some of them has made me pain free and I would highly recommend this clinic for anyone in need of vein treatment.

From the owner: Gilvydis Vein Clinic is a certified vascular clinic in Sycamore, Illinois treating vein disorders…read more Dr. Rimas Gilvydis and the caring professionals at Gilvydis Vein Clinic care for their clients with state-of-the-art treatments and provide superior attention to detail. Our vein clinic provides non-surgical treatments for patients suffering from vein conditions like varicose veins, spider veins, chronic venous insufficiency, deep vein thrombosis, and pulmonary embolism. Our vein doctors are board-certified and diplomates of the American Board of Venous & Lymphatic Medicine. Call our Sycamore vein clinic today to schedule a free vein screening and learn how we can help you with your vein health and vein diseases!

This doctor is so kind and explained everything to me. He was patient and helped me understand how…read moreall my problems are related with my back and knees. If I had this information earlier in my life, I would have been spared years of pain. The staff was helpful and polite. Fair prices. Many kudos and thanks.

I think the doctor and his knowledge is not questionable however, the way they run the practice…read moreis... I did go to his practice for my plantar and got charged $50 due to my co-pay all is OK here. When called for a followup I got charged another $50 which seemed very odd to me when questioned the lady at the desk told me that because they are a specialist! Well I have been gone to other doctors, specialist and never been before charged for a follow-up appointment. This is not a doctor visit but a follow-up on the diagnosis. Beware that for this practice each visit vill cost you a co-pay.