If you're attending an event near USC and plan to park in the structure on Flower Street managed by USC Transportation Services, think twice before paying the outrageous $60 fee.
We parked there for a concert on October 25th, and when the event ended, two of the three exits were closed with zero staff on site. Traffic was completely gridlocked, and my family and I were stuck in the structure for over an hour with no direction, no communication, and no way out. It was chaotic and unsafe -- if there had been a medical emergency or fire, no one would have been able to exit.
I contacted USC Transportation afterward to request a refund, explaining the lack of staff and the unsafe conditions, but they denied the refund without any accountability. For a university-managed operation charging premium event rates, this is unacceptable.
USC Transportation clearly needs to rethink how they manage traffic and staffing during large events. At the very least, don't expect any support once they've collected your payment. read more