Excellent service, trustworthy, with customer service and satisfaction at the core of their…read morebusiness. I highly recommend this business.

The work performed by uBreakiFix was good. It took a little over one day to replace the screen on…read morean iPad due to cracks surrounding it. The price $140, felt high but I've fortunately never had to use this service previously. The service occurred during the Covid-19 pandemic and I was impressed with the precautions taken.

What an amazing way to do business. Your main way online is to schedule an appointment. You…read moreschedule your appointment just to go into the store to drop your device off, but wait! You have to wait in the line of people who didn't schedule an appointment. Makes complete sense.

Amar Tumeh the manager for the Lincoln south and Lincoln north stores decided to fire me because of…read moresomething I didn't do. He complained to me about the payment report being messed up even though I told him and Ashley the assistant manager about it being messed up multiple times. The real reason why it was always messed up was because of the new hire. he was always messing up on things every single day and he didn't know how to do anything. And he was supposed to be trained by amar. The new hire said many times that he didn't know what he was doing giving more proof that amar didnt give him the proper training that he needed to be left alone at the store by himself. And for every mistake he Made I got blamed for them. I made sure to call amar or ashley every time something was wrong and amar would come to the store to fix the problem and still blame me for it being messed up even after he fixed it. But amar was just looking for reasons to get me in trouble. There were times when a co-workers would sign into the wrong store when putting things into the payment report which messes it up amar knew about this and still blamed me for it being messed up. And the crazy part is the new hire knew amar since high school so I feel like for that exact reason he wasn't checking him on his mistakes and was only blaming me because they're friends. There have been many times when I asked him about my checks not being right and he would tell me that everything is how it's supposed to be. But then I figured out that there wasn't no overtime and that he would go onto my payclock and change my hours. My shift started at 2:00PM every day and before I knew that there wasn't overtime I would come in early like around 1:30PM and clock in around 1:33. But then I noticed on my payclock it showed that I clocked in around 1:40 and sometimes 1:50. and this was going on for a long time. So I wasn't even getting paid for the time that I was getting clocked in. And I wasn't the only one he was doing this too. he was doing it to other co-workers as well and thats when I know something was up. And there was one point in time where he would talk real crazy about Ashley the assistant manager almost causing her to quit her job. And when she figured out that he was talking crazy about her behind her back she called the regional manager and told him that she was putting her two weeks in. But then a few days later she magically got a pay raise so she didn't quit. Ashley told me a lot of things about amar and at first I thought she was just being rude about him but then I started seeing it for myself. every single thing she told me about him was true. I feel bad for anyone who has to work with amar because once he starts feeling some type of way about you he will try to find a reason to get you fired. Or he'll make you want to quit.

I have always been impressed with how knowledgeable the staff are here and their willingness to…read morehelp you find exactly what you are looking for. I have to admit I don't buy as mush music as I used too, but when I am looking, this is the only place that I go. On the flip side they were phenomenal at helping me with phone service! I think over the years i have bought half a dozen phones from them, and when I was with Cricket this is the only place I trusted to get a properly flashed phone. They were always willing to help, and if there was a problem they were quick to rectify it!

If I could give them negative stars I would. You never speak to anyone in your state. They are…read morenever helpful and can or will not let you speak to a supervisor or manager.

Horrible, avoid auto pay, will steal your money, customer service is horrible, I couldn't take it…read moreanymore and handed phone to wife, she couldn't believe it either

You walk into the place and you'd think you could play golf frisbee inside…read more I ask if they are a corporate store or a franchise. And the clerks first answer is "it doesn't make any difference, we all do the same thing" The first thing that they want is your phone number and password. No, I'm not giving a franchise the password to my account. Coming in for what I am assuming is some pocket lint in my lightning connector. If you go to a corporate store that does repair. The repair desk uses a jewlery loop to inspect the connector and a plastic tool to clear out any debris and use a jewlery loop to look for water damage. This tech ties on his phone flashlight and is about to dig into my connector with the metal tool to remove SIM cards. I promptly asked for my phone back. Then repeated STOP where he looked puzzled as to why. Wrong tool, not going to take a chance of shorting put my connector. Needless to say, I left there and went to the corporate store where the tech used the proper tools and pulled a big ball of lint from my connector. Note. Always ask if the phone store is a franchise or a corporate store. For me a corporate store is the way to go.

I went there and changed over five lines from T-Mobile. Four of them were to get a $200 rebate. I…read morewas there 5 1/2 hours. They closed at eight and I was there until 1030 getting it done. Casey said it was done and I didn't need to do anything else. I called to double check about the rebates a few weeks later, and the girl that I was on the phone with for 12 minutes looked it up she said and they were processing. She said not to check back for 6 to 8 weeks because that's how long it would take. When I had still not received anything, I called again. They said they are not able to look it up in the store and had me call the rebate center. The rebate center said nothing had been done. And then it was too late to process them. After several phone calls back-and-forth that I have proof of they said they would be giving me a portion back every month for 36 months until we reached 800. The last two months it was not reflected on the bill so I went in and checked, and they said that no one ever said that. If the first time I called to inquire about it, she had told me that it was something on my end that had to be looked into instead of telling me it was processing. I would've been able to do it in a timely manner, and still have received my rebates. This is 100% on the employees of wireless world because I kept checking in with them to see what was going on but not a single one made notes or actually looked into anything. They just tell you what they think you would like to hear. That is a complete lie!! Why don't you actually have me show you all the calls I made to them? Let's speak to Casey, Paul, Clair, and the two others that I had contact with.