I switched to t-mobile after having the most exhausting and terrible experience with att over the…read morepast 6 months. My never really considered t mobile a comparable company to att and Verizon. But I decided to give it a try after hearing good things. T-mobile is the best company by far and I've had every phone service imaginable. (Verizon, cricket, att, sprint and us cellular). The staff at the store were beyond helpful. Kolten and Ryan the manager should own the store, they went above and beyond for my very difficult 6 phone line transfer. Since, I've had to call customer service twice (for things that had nothing to do with service, just international calling) the T-Mobile customer service line was prompt and helpful. Also I am currently in Turkey, I have great service and free data and texts! Not only that they worked out an issue with my phone transfer while I'm in Turkey and they are in Nebraska. Seriously if you are considering a switch just do yourself a favor and do it! I'm grateful and very glad I switched!

I worked with Georgianna and she was absolutely the best! She's very personable and knowledgeable!…read more She didn't rush me, she answered every question I had. T-Mobile is lucky to have her as an employee. Thank you, Georgianna for everything, you're the best!

Well, I had a phone that went face down and screen cracked, no longer worked. It happened at the…read moremost inconvenient time as usual. Luckily my stepmother was able to bring a phone to me that I gave to her a year ago, that she never used. I was able to get the phone and get here about 3:30 pm, just enough time to hopefully finish transferring phones before they closed at 5 pm. It was a Sunday, the day before I needed to go back to California. So I really needed my phone for air travel check in and for tsa security pre check, as well as boarding my flight! Reagan was such a nice gal and a wonderful worker who knew her stuff! She was able to get my old phone up and running again! I believe I was out of her by 4:30 pm. That way hopefully they were able to close on time! I was so glad to see this store here and even open! In the past, Nebraska usually showed as the only black state on the continental US map, which was a state with little to no reception. Now that they have stores, the other lady of this store told me T-Mobile is getting better in Nebraska!!! Thank you T-Mobile dealer store for all your help! I will be back for my future needs when in town if needed!!!

From the owner: Visit the T-Mobile store in Lincoln and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2711 King Ln #203 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They have always been able to help me with my weird battery needs! Thank you! And now I'm just…read moretyping because my review needs to be at least 85 characters.

Had my iPhone 11 battery replaced. Excellent customer service. Made sure everything was working…read morecorrectly before I left. Plus gave me some information that was helpful for the future. Thank you very much!

Very knowledgeable staff and willing to take the time to answer your little questions. If you need…read moremore they're fair with their pricing.

I live on a budget. So most of the time I try to do my own tech support…read more When I do get over my head and in Deep doo doo I take it to these guys. They are very knowledgeable, Fast, Professional and friendly. When I took in my Desktop PC for repairs, as soon as I described some of my issues they already gave me some Ideas of what might be wrong. They were exactly right and came in at the price quoted and not one cent more. If you need computer repairs done Fast, right, and at a reasonable cost; then go here. As far as I am concerned, they have a customer for life, and this is the only shop I recommend to anyone.

Had a much more pleasant experience at this Verizon, at least the 2nd time we popped in. Of course…read moreon the first, we came an hour before close and were again directed by the staff member manning the front that we would not be seen today and to make an appointment for another day, can we come in during the day. We said no we work and left. It really depends on who you get upfront (aka how late they want to be there). We tried again another day probably around the same time and were put on the queue to be helped..it was still a wait, but at least we were not immediately turned away. Had a great sales representative (I wish I would have got his name) that was very transparent and honest in regards to the current promo, asking us why we wanted to upgrade and telling us that we should wait until Iphone 14 series comes out, because it would not be worth it for us at this time. I really appreciate that he was straight with us knowing this would hinder his commission. Only reason not a 5 is because of the first experience and being turned away.

pine lake was the absolute worst location and experience. I've been to two other locations as a…read moremanager on the account and this lady refused to help me and I even called before I came in. horrible customer service and disappointing a 6 year old nice! all over a gizmo watch that would have taken two seconds to activate. what a joke pretty sad as we have been customers for years also!

Service was OK. The phone we wanted (and was why we chose to stay with US Cellular) was out of…read morestock. Felt a lot like a bait and switch situation. Will be moving to PureTalk ASAP.

This service is good and have been a long time subscriber. There are dead spots in Lincoln such as…read moreat 56th and Hwy2. But the price is very good, and phone availability is good. However, the customer service at this store has majorly gone down hill. They don't greet you when you come in, you have to wait in line and they don't monitor your queue, so it's chaos. It's virtually impossible to get someone to answer the phone if you call in. One particular female employee is exceptionally incompetent especially when it comes to phone operations and knowledge of service options. This store is often is disarray, the employees leave old drink containers out, garbages are overflowing, and there is an odd oder in the store,kind of musty? It wasn't like this a couple years ago. But now I dread having to come into the store as the last 3 times I have been dissatisfied. I want to believe we can chalk this up to very bad current management and not an actual company issue. I hope. I want to continue this service.

I live in a rural area, where options are limited. I was fortunate enough to find this company and…read moreI couldn't be happier! The speed is great, the service is the BEST I have ever encountered. The staff always answers any questions I have, installation was timely and professional, and the tech was super helpful! I would recommend Future Tech to anyone in need of quality internet!

I only keep this internet because nothing else is available at my house. It is ok for streaming…read moreNetflix but is Not good for gaming at all. I get better latency with my phone's hotspot. I can't wait until a better option is available at my location.

Sent 3 emails in 3 days before I received a reply on hooking up new service. Their webpage showed…read more$30/mo 1st tier price. Real price was $35. Their webpage coverage map showed my home smack dab in the middle of two of their towers. They then tell me no coverage. Either office customer service folks are totally misinformed, or their website is totally inaccurate. Either way, they will not be in business long if they continue down this path. We can all get bad service from the incumbent providers, don't need it from an upstart like this. Sigh.

We've gone complete cord-cutting, no cable, no satellite dish, and we stream everything…read more WideRange's middle package can handle that as well as tablets, computers, and phones, all at once. It has some serious workload and serious horsepower to do all that together. Best decision we've ever made, changing to WideRange.

I was in the store to have a sim traded from one phone to another when the employee realized it was…read morealmost closing time. He left a customer to rush over and lock the door. I said my husband was just parking the car and would be right in. He wouldn't let him enter. I asked if I could just reach outside the door to get the phone from his hand. He refused to let me saying I could only exit and then couldn't reenter. I spend 1.5 hrs on the phone with 611 to do an esim installation for something that would have taken him minutes but he didn't want to stay one minute after closing time. DESPICABLE and just one of many reasons we are switching our phone carriers.

Manager is a straight up douchebag. Stood around and messed with his tablet while customers waited…read morefor literal hours. This was a slow day, I waited to become an account manager to upgrade, and after all that they didn't accept my phone for early trade in because of a "scratch" that was so small, they needed 3 sets of eyes and magnifying glass!!! If theydve told me my phone wasn't eligible, I would've been in and out in 5 minutes. Instead I talked to customer service for 45 minutes with the manager played Tetris and stood on his high horse. AT&T your newest member has arrived!!

I don't know about all these 1 star reviews, sounds like operator error. I've had Allo since they…read morestarted servicing Lincoln and it's been great.

Whomever the black girl was with the wild hair and a another black girl in the passenger seat,…read moredriving on 72nd near Target, with licenses plate 693 ALLO on July 15th aronund 445p weaving in and out of traffic and almost hitting me then gets on the side of my car talking crazy SHOULD & NEED TO BE FIRED!!!!!! The fact that you are in a company vehicle and driving like that, you don't deserve to be on the streets or have a job. DISGRACE and im sure you're in your 20s which also explains a lot!!!!!!