I called them about 8 p.m.- well after they had closed for the day, and left a message. They…read morereturned my call at 7 the next morning and had someone repairing my air conditioning by 8 a.m. That was 5 days ago and everything has been working great since then. I'm very happy with the service I received.

I generally hesitate to leave such a bad review for a business with so few reviews, but this was…read morethe WORST customer service my family and I have experienced thus far. To be fair: I directly interacted with Kate myself only once, but I was witness to the continued attempts by my family to get her to do a simple garage door opener installation. We bought the garage door opener kit from Lowe's and gave Kate a call. She gave us an installation estimate of $100 and said that she could come install in 3 days. She said she could be there between 3-5 PM on the day of installation. She actually showed up at 7:30 PM. We were worried so we called her that evening a total of 3 times. The first two times, my mom answered. Now, my mom's English isn't the best as she's got an accent, but it is definitely understandable. The first time my mom called, Kate told her it was the wrong number. She called the number on her card again and this time, Kate gave her a rather rude "I can't understand you" and hung up. I called her the third time, to which Kate VERY rudely said, "This is my cell phone! Why do you people keep calling me??!" ....Oddly enough, she called us back in a few minutes saying she would be at the installation (2.5 hours late). To cut a long story short, Kate was not able to install the door opener that evening. She claimed the chain was too short. So then, my dad went to Lowe's and got an exchange. He also measured the chain length on EVERY unit sold, and it was all the same. At this point, we were a little suspicious as to whether Kate could actually install a garage door. She made various (almost hilariously unbelievable) excuses for our last attempt to have her come install. Now this was the THIRD time we scheduled for her to come out. She did not even show up. My dad called her again prior to meeting and she said she couldn't find her car keys. She did not call us to let us know this, and she did not answer any calls after that. We are beyond disappointed in the "service" that this company offered. She failed to install a garage door opener and after taking 50% of the service fee and 3 separate installation dates, refused to answer our calls. Please think twice if you want to use Kate's Garage Doors.

I have used a number of garage door repair services to repair my garage doors and I must truthfully…read moresay that Kate's Garage Doors were absolutely the best in service repair and customer service. I found their service to be fast, honest and dependable, I feel that there was a connection made the moment I met them, just a real pleasure to do business with. Joe did a fantastic job installing my new garage door opener and explaining how everything works. Kate took a look at my garage doors and suggested that I get new doors after I mentioned that I might be selling the house and because my garage doors were in really bad shape. I'm looking forward to continue doing business with this company, their prices are definitely something that are both reasonable and affordable, they are simply THE BEST!

The service I got was amazing. They moved my whole house and took my old stuff to the dumpster. I…read morewill definitely be using them again when I move. I'm going to recommend this to all my family and friends.

My mother has been a patient of Dr. Garrett for almost five years and has consistently returned…read moreannually for her eye exams. She has trusted his recommendations and recently purchased glasses based on his professional guidance. Unfortunately, her experience today was extremely disappointing. After waiting nearly two hours to be seen, the only response she received regarding her concerns was, "Unfortunately, we don't live in a perfect world. Sorry for wasting your time," and he walked away. That level of dismissal is unacceptable in any customer service setting -- especially in healthcare. Patients come in not just paying for a product, but trusting medical expertise and compassion. When someone spends hundreds of dollars on glasses and then struggles with blurred vision for weeks while trying to "give it time," they deserve to be heard -- not brushed off. No one expects perfection. But professionalism, empathy, and accountability should always be part of the standard of care. We hope future patients are treated with more patience and respect.

Avoid them. You don't even get a physical doctor. Here is the entire experience:…read more Went in to get my eye looked at because I had a black object floating in my iris. They had me wait for an hour and a half beyond my appointment time before calling me into the back room. I go to the back room. Guess what? An optometrist doesn't actually see you in person. They see you over video chat. Which it took another 30min+ to get seen and then they were having connection issues. 30minutes while a 20sec video plays loudly on repeat while you wait for the eye doctor to connect. I didn't get any actual help with the object in my eye but they sure did get the contact lens exam that I wasn't even there for and didn't schedule. Because of not being able to be seen in person, we had to send that doctor a video of my eye for me to get referred to a physical doctor in Duke. I didn't get out of there until over 2hrs after I entered the building. Then guess what? I had an appointment to pick up my contacts on the 5th but I broke my toe and missed it. I try to reschedule and the people that had me in their office for over 2hrs, without any actual help, had the audacity to reprimand me about my "no show". Well guess what? I didn't even want contact lenses and you guys wasted over 2hrs of my time. Respect goes both ways. My contacts are ready for pickup right now but they won't let me pick them up. They said I have to see one of their doctors in order to do so. I know it's because they just want to charge me a consultation. I've had contacts before, I know how to use them, I am leaving the country in 3 days, they won't even let me get them. Waste of my time.

very bad service was dropped because of discussion a matter with a friend that I was going to court…read moreagainst never use these small town lawyers they all know each other and they talk.

This law firm was nice and kind about handling a speeding ticket I received. This was my first…read morespeeding ticket and I was very unsure about what to do. They informed me of all the information that I needed. They represented me in court and were able to get my case dismissed and they even refunded me some of my money. They were very respectful, had reasonable rates and let you make payments. I was pleased with their services and would recommend them to anyone. 2 thumbs up!!