I can't believe I'm actually giving spectrum a 5 star review!…read more What a breath of fresh air. Welcome to living in a small town where people are kind and knowledgeable. I came in to get a new SIM card for my phone. There was ample parking. No lines! Friendly staff. Clean store. It was a great experience.

I have used twice. Canceling is always more hassle than required. Each time they said I did not…read morereturn items that I had. Keep your receipts!

I subscribed to their wireless hime internet for ten months. It worked great for nine months, then…read moresuddenly it was terrible. Verizon tech support is borderline useless. I fiallt had to cancel this week. The people in the local office are great, but they can't do much about technical issues. Also, Verizon makes it ridiculously difficult to cancel the service.

I highly suggest take your business to a corporate Verizon store. I've had nothing but bad…read moreexperiences here. I was convinced that the 5G internet box was the best in our area. Spectrum is 1G and we tested running at 200mg when 5G Verizon was barely at 20mg! I have asked 6 times for a return kit and got a $200 charge on my account because of the hassle of unable to return the dumb box! I've bought chargers from this location and was sold a couple things I DID NOT need and refused to be allowed to return them I've lost $150 dollars to this scam place. Go to Roseburg or Eugene. Not worth it to do business here!

Limited service area that were not willing to provide me there service and I live in the Portland…read morecity center.

I was quoted by the sales rep that came by my home just after the fiber network was installed. We…read morediscussed the cost to install the system into my home as well as the monthly payments. He quoted me $50 dollars per month for their service. The same as I was paying for the service that I had at the time. I just received my first bill and it is actually $70 per month. They will discount you for paperless billing and if you set up an auto-pay using your checking account for payment. I will not use a checking account or debit card for a bill of this type. The risks are too high. I feel that this was a simple bait and switch. They know what the previous service costs are in our area and quote you the same monthly payment. The first payment they will discount you $20 dollars for taxes and charges. There are no taxes or charges associated with the bill. It's just a way for them to say that your monthly bill will be $50. Then they next bill automatically jumps to $70. It's a shady way of doing business......

DO NOT sign any long term contract with Oregon Alarm, 1049 S Broadway, Coos Bay, OR 97420. Because…read moreif you have a problem they don't really care if it gets fixed or the problem gets solved because they already have you hooked. They will give you a yearly discount, but pay by the month because you can leave on your terms. My brother recently passed and had paid for the year in advance but when I asked Dyana for a credit or refund on what was left they offered no refund options except let the new owners have the remaining months for free. I requested a copy of the contract that my brother signed, so it could be reviewed, and Dyana never responded to the email. She just ignored a long time customer. This is a company that's great on there terms, but if you ask for anything else you will only be ignored.

There was an issue with my bill. I called and the woman that answers the phone was RUDE. Then I…read moretalked to the owner, he was BEYOND rude, to the point of being insulting. So I asked how do I cancel my service. He told me he didn't care if I cancelled or not, either way he'd get paid, cuz I signed a 3 year contract, and the only way to get out of it, is to pay the $50 for each month of the rest of the contract.

If you would have asked me three days ago how I liked DFN, well I would have told you that it is…read moreamazing! Well tonight our internet has gone out and it's now been about 3 hours. I have called the 1-800 number and both guys were very nice. However the second time I called is when I found out that there is no one on the weekend available to come out and fix it. We are now having to wait until who knows what time Monday or later to have someone evaluate the situation. I work from home and am now unable to use my internet since there is absolutely no way they can have someone come out.... This is very upsetting and as a customer who happily pays their bill monthly, you'd think that there would be more accommodation made to have someone available in these situations. Other than this I've had great service with both customer service and my internet.

DFN technicians try to make you feel as stupid as possible even when it isn't your fault. They…read moretalk down to you even trouble shooting and ALWAYS 100% of the time tell you it's not their fault. Don't get them if you have a choice. Go with anyone BUT them!

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

Excellent wi fi and never had issues with service or lost connection. Would recommendread more

My mother's phone 'died' while she was visiting us. We bought a replacement phone, and took it into…read moreVerizon in North Bend as my mother was worried about setting it up on our own. (Even though I've done this a number of times, she hasn't.) The manager Dalton was amazing! Relaxed, very helpful, respectful, knowledgeable, and willing to take the time we needed. Mom was completely confident with his assistance. We left with big smiles! Thanks Dalton for stellar customer service! (P.S. Check Google reviews on this same business and you will see many more reviews that echo mine - great customer service!)

They are friendly but not trust worthy. Check your bill and make sure they haven't added any…read more"add-ons" without your authorization. They will add these to get higher commissions, even if you decline them.

I went in to ask questions about getting lines and they ran a credit check on me. They told me that…read moreI could come in Monday for new phones which was fine. But than my husband went over to Sprint and they ran his credit, got us all set up with phones and tablets. While we were here at Sprint one of the workers went over to US Cellular to talk to them and they told the Sprint worker that I'm being classified as a fraud and that they should watch out for me. Needless to say, I'm having my mother in law deactivate her accounts with them and we will no longer ever be in business with them again!!

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.