Same old location but with a new crew and still the same high quality of service! Not wanting some…read morememories wiped out due to a battery disconnect, they had a tool which plugged into the OBD II charger, which helped the cause. Friendly and knowledgeable makes this the place to go when your vehicle runs short of electrons!

Amazing customer service. Awesome new management. Do go there for your vehicle battery needs…read more Highly Recommend.

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

Ordered online and picked up at store. You get 10% off by ordering online. Picked up batteries next…read moreday. Batteries were ready when I got there. Good service.

I cannot say enough good things about the Roseburg Batteries Plus. They are trustworthy and fair…read more My mother who is not real electronic savvy, took an iPhone because it wouldn't charge. There was nothing wrong with the device. He helped her out and sent her on her way. They set a high standard and my family will always use their services. Thank you!

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Never again. Mac's…read moreused to be a great place to buy a car battery. However 2-3 years ago the business changed ownership and they moved locations. Long story short, I purchased a car battery and it failed while under warranty. My car had not been started for over a week. I jump started it and then took it to my mechanic that I have used for years. He did 2 different tests, and told me both tests showed the battery was weak and I would need a replacement. Note...my mechanic doesn't sell batteries. He gave me 2 computer read-outs that showed the battery was weak. I took my car back to Macs and told them what had happened and also told him that my mechanic had said the under-warranty battery was weak. This battery had been purchased from Macs less than a year, so it was under full replacement. First the guy at Macs suggested there must be some type of "draw" on the battery. I told him my prior Battery from Interstate lasted around 4 years so if there was a "draw" it just started to "draw" with the new battery. Then the Mac's guy did some testing and said the battery was still good and not weak. Then I showed him the mechanics report that showed 2 different methods of testing, both showing a weak battery. That's when the story changed and Mac's grudgingly replaced my battery. Then, 1.5 years later with the Mac's replacement battery, and not starting the car for a bit, the same thing happened again. Again, I took the battery to my mechanic and again, he ran 2 separate tests. This time he said the results of one showed it was "average" but the other test said he said showed low. No I'm not going back to Mac's for a replacement. Mac's has lost my business. Bottom line, based on them suggesting there was nothing wrong and me showing 2 reports saying they are low, I don't trust them. I went to a store and bought an AC Delco that has a 4-year total replacement warranty. It costs more than Mac's, but I expect it to last 4 years...even when I haven't started my car for a week.

Anything that goes wrong with any vehicle I'm in I know just to call this location. Everyone here…read moreis very helpful. Explain to me how to put the part in or explain to me why I don't need it. The customer service is better than any I experience in this area in any store. Even my dog likes it here!

Stopped in to find a cover for my vehicle for the winter. The staff was amazing. As soon as I…read morewalked in he spoke to me. Asked me what help I needed he walked with me and showed me the selection that they had in stock. He reviewed the warranties. He was very pleasant and engaging and I thanked him for taking the time to support his customer. The other thing I loved was it. They had a large selection to choose from and I was able to purchase the item. I'm so happy I didn't have to order it and wait for it to come in. I also like the fact that they had multiple staff working and checking out, moving very fast . It was very apparent that they care about their customers, their store and they know what they have in stock. I messed up because I should have gotten the gentleman's name so that I could have filled out a formal compliment form. So I will definitely have to stop in again and get his name. The funny part was on the way out the door. Another sales clerk stopped and said is there something I can help you with? Is there something you need?. I really appreciate the great service and I think this is one of the best auto parts stores I've been in the area

I have bought car and van and motorcoach batteries here for decades. They always verify battery…read morecondition before trying to sell a new battery. Long life batteries cost less in the long term or if you will drive the vehicle longer than two years. I appreciate employee courtesy, expertise and integrity.

Amazing customer service. I'm a 60+lady and came in with a dead battery for season....usually trade…read moreguys talk down to me...but not here. Respectful, helpful, found solution. Fabulous place highly recommend

I came in here yesterday thinking I needed a new battery for the key fob to a friend's truck I'm…read morecurrently driving. It started acting up the day before, and I couldn't unlock it. The story of locking myself out of his truck with the keys in my hand makes for a great phone call. I walked in and was immediately greeted by an employee, who was very kind and helpful. I explained what had happened. He took it all apart and asked me questions. Given it isn't my own truck and key fob, I didn't have the best answers. The nicest thing was the employee asked me if I knew about the hidden key inside the fob. Which I didn't until I called my friend when the fob stopped working. I really appreciate when someone wants to teach me something new, and was kind about it. The employee had everything fixed and put back together in less than ten minutes. I asked if we could go outside and test it. We walked out and each pushed the lock and unlock buttons, so it was clear everything was working perfectly. I noticed two other employees who asked if I was being helped and then moved on to the next customer to help them. They all appeared to be as kind and welcoming as the one helping me. The whole thing cost me like $25. It wasn't expensive, in my opinion. He stapled the receipt to a flyer that I left in the truck for warranty purposes. He was happy to put the warranty stuff in my friend's name and phone number. When cashing me out, he asked if I needed anything else. I said, I've never been here. Find me something I can't live without. He told me about a couple specials, although nothing I needed at that moment. But he still tried, and I was happy to hear about all of it. Would I return? Absolutely! The customer service here was amazing. Most of the time when I'm talking about anything car related, I'm met with someone who is condescending because I'm female. It's happened a million times before. But it didn't here, and I'm definitely impressed. It took ten minutes and $25 for the problem to be fixed, with no effort on my part. It was all done for me. I left extremely happy about the entire thing, and would absolutely come back in the future. Review 40 of 2025.

I've been a customer with Batteries Plus for as long as I can remember, and I loooooooooooove the…read morefact that they have any kind of batteries that you need. The trick is to bring in whatever machine you have that's battery-powered, in order to obtain the right kind of battery(ies). I've just now tried to call the phone number, but it says the one I dialed is invalid. Despite the fact that I've called them many times before. Did your phone number recently get changed? I still wanna give Batteries Plus a solid 5 stars. Or better yet? How about 1,000,000,000,000,000,000,000,000,000,000,000 stars! You guys are the best!

I've been going in and out of many O'Reilly auto parts through the years, and find the management…read moreand team members greet and welcome you in a very kind and respectful way. There's a man Kevin Rockwood, who absolutely is one of a kind. This man will roll his sleeves up. Come out and Honestly let you know what your problem is and more times than not He will do his due diligence in a great deal of respect for the customers and do something for them to fix their problem that a mechanic would totally rake them over the Coals for. Thank you Mike for hiring Kevin, a Man who leads by example in helping others, were many others don't have the knowledge, experience, or even common sense of know how to fix people's cars and send them on their merry way, making them in business. What are the most valued customers I call them cheerleaders and private referral people many if not all,who barely limps in with their car not knowing what the heck is going on with it and Kevin of course with all his knowledge comes out roses leaves up gets dirty with love in his heart for everything he does thank you Kevin and thank Mike for your team members who go the extra mile day in and day out.

Caught driving in the rain, my car needed new wiper blades. I told the sales associate the make,…read moremodel, and year of my vehicle, and he directed me to the correct aisle. I chose mid-priced blades. Before I had a chance to pay for them, he already went out to the car and removed the old ones. After I paid, he promptly installed the new ones. I was in and out in less than five minutes. Excellent customer service.

I went there looking for an inexpensive battery for a vehicle I was selling I called around town…read moreand everybody wanted a little bit more than what I was willing to pay for 1 the gentlemen let me know what the price was for a new battery and what the warranty was and also gave me the option of buying a reconditioned battery which was in the price range I was willing to pay

Bought two batteries from this store. Installer didn't wire them right and before I left I noticed…read moremy solar system wasn't working. He played around (guessing) with it and got the solar working. I left thinking all was OK but heard a noise while driving and stopped to investigate and noticed some of my 12V house system wasn't working. I was fortunate to be near two RV dealers and one of them could help me. The batteries were a fair price but it cost me another $56.00 to get the wiring correct. I would go back again for the price but only if it was a simple replacement.

Was able to have my car serviced within a few days, service was friendly, efficient, and reasonably…read moreprice. They have always done a good job and I appreciate having a reliable auto service here in Florence.

Was out of town in need of an oil change for my Honda CRV. I made an appointment (they are busy)…read moreand they did it in 30 minutes for reasonable price.