Cancel

    Open app

    Search

    UScellular & T-Mobile

    1.0 (1 review)
    Closed 10:00 am - 7:00 pm

    UScellular & T-Mobile Photos

    Recommended Reviews - UScellular & T-Mobile

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - UScellular & T-Mobile

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Cox Store

    Cox Store

    (44 reviews)

    I rarely leave low star reviews, but Cox has some real issues. The 2 stars are for:…read more 1. I have had a good technical experience or two over the years, when able to reach someone, and for this we're appreciative. 2. Most of the time, our service IS actually up and running, so most days, easy peasy, and for this, we're also appreciative. But, I'm going to subtract 3 stars for the following: 3. When there is a problem? Good luck...Cox does okay when things are going well, but not so hot when things are going wrong, which is when they need to come together with customers to make it right. These days, people rely on their internet even for their livelihood, so outages are a big deal that need to be resolved quickly. 4. They're costly. Not all their fault; they are just about the only game in town, so they can get away with that I suppose. Wouldn't be so bad IF it weren't for number 3 above. 5. And, ongoing with that "when there's an issue"; they are not communicative. I think most customers are understanding when there are widespread outages, and they "get" that nothing can bat 1000 all the time. We're okay with that. But, we need to know what's going on, and when we might reasonably expect to be restored, because there's a lot of planning involved at the family level. Sending regular messages like, "We are working to restore your service and will continue to provide updates", several times a day, is NOT an update...it's simply telling us what we already know...we're without service (yea, no sh*t). It does nothing to alert us as to whether we can expect to be without service for an hour, a day, a week, this year...we can't plan our work week or tell our children when they'll be able to do their homework. We don't know if we need to go to the library or find another option, or just sit it out a bit longer. It's USELESS. We would rather "know", even if it's expected to "possibly" be a week...then we can plan for the week and be THRILLED if it comes back up sooner (then you guys become the heroes instead of the villains...imagine that). 6. (I know we don't have 6 stars, but let's pretend, because I've got more beef) The outage map is NOT an outage map. It's an arrow pointing to your home and telling you that you're without service. We don't know if the whole city/county is out, just our neighborhood, just "us", or what. It just says, "your area is experiencing difficulty right now". If we knew that the whole state, for example, was without service, that in itself may give us some idea of when we might be back up. And, it lets us know when to be irritated, and frankly we like that. If we're the only are without service and we haven't had it now for a week...we might have a leg to stand on with our complaints. But, if we know that the outages are really widespread, that you probably ARE actually working hard on restoration; you're just understandably backed up. Then, we can return with kindness, and maybe even better reviews because we can better "believe you" when you say you're "working on it". Some of these matters are EASY RESOLVES with good communication. Whether or not Cox the only game in town, they're paid good money from our citizens for this service, and they owe us that as a good partner. We're not getting it. THAT'S why Cox has a 1 star Yelp review. They're not there, they don't communicate with us meaningfully when we NEED THEM.

    Since I've been banned from your little store cuz you're sensitive and you've been lying to people…read morehow about their phones you can hook up old smartphone with the ime as long as your phone is unlocked they lie straight to your face they want you to pay for a new phone and not to mention their dirty little secret very dirty since what they're doing is illegal they're about to find out so who's with me on this one who wants to know cuz I'm bringing this out in the public it has to do with the t word And low frequency routers and low frequency towers as well I mean I have a list of things that you're doing to the people I don't think you want to play this game stop lying and stop overcharging because we're building up a huge ass case on you

    Gamewood Technology Group - Entrance and showroom

    Gamewood Technology Group

    (2 reviews)

    Could not be much worse. The personnel does not understand basic net concepts such as latency,…read moreping, and NAT. My internet speed and reliability are atrocious, regularly falling to the kbps for "premium" internet. I'm allowed limited access to my own router, so you cannot even freely correct my settings. They tried to upsell me nonsense that would not fix the bandwidth problem. It's apparent when the staff speak that they are used to dealing with people who have no idea how any of these things work, and so they try to exploit that ignorance. Most do not conceal the fact that they could not care less about attempting to help you, and, what's worse, make it pretty much impossible for you to fix anything yourself, either. The majority of the staff seem annoyed and indifferent, with a few exceptions. The people who attempt to be efficient and useful have their hands tied--to be fair, a few of them do really try. I try to be grateful for good service and maintain a sense of forgiveness and optimism, but this place is ridiculous. Dealing with this business fills me with inexpressible rage. Good luck if this is your only isp for your area.

    I had a great experience working through some network issues with Gamewood. They responded to my…read moreemails quickly and were very professional. They were also able to escalate the issue to the city and kept me in the loop the entire time. After the issue was fixed they contacted me further to make sure the issues were completely resolved. 10/10 on customer service.

    Sitestar

    Sitestar

    (2 reviews)

    Are billing for an email address that was removed over 2 years ago. Can't login to the system to…read moretry again to remove it. Plus, we used to have newsgroups but stopped without notice and now are raising their prices to $5 per email address. Last year, I couldn't even access email accounts for over 2 months. They don't even own the servers that run the email system. I had been with them and their predecessor for over 25 years, and they have been by the worst of the 3 companies since the beginning.

    Predatory tactics, buyer beware!…read more I was transitioned into Sitestar after the ISP and email service provider I used was bought by them (this was before the days of gmail). I stayed with them because they were inexpensive and keeping the same email address after every move was convenient. But, their service was always poor and the products were underpar compared to the competition. There was even a time when the credit card I was using for autopay expired. They shut down and deleted my account that same day without any notice. So when the time came to cancel because gmail is free, moves with me when I move, and provides much better service, I'm now being forced into collections for a bill I do not owe. I call their billing line, and get tech support, who can't help me. I email the billing address, and no response. All I get is month after month of a past due notice for service I don't have. Stay away from Sitestar! You'll get poor support, expensive products, and bills and late fees long after you've canceled your account.

    UScellular & T-Mobile - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...