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    Authorized Retailer UScellular & T-Mobile

    2.3 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    UScellular & T-Mobile

    UScellular & T-Mobile

    (20 reviews)

    We received stellar service from Wes today at your 220 Ne Beacon Dr Grants Pass, OR 97526 address…read more We recently took over a business which meant we needed to transfer the previous owners phone numbers to one of our old phones. As a result of this swap, we dropped calls. Customers kept calling our other line telling us the main line was disconnected. What a nightmare! Who knows how many crucial calls we missed? Wes flew in like Batman, sans the cape and accessories, and saved the DAY like the total superhero he is. His suggestion, we swap to a new phone. (my old phone never worked right anyway) It sounded really complicated...we needed to swap to one phone, then the other, then back again....I think Wes saw my eyes glaze over and my jaw drop because the man literally then proceeded to draw me a schematic of how this phone switchy-switch was going to happen. He brought the technical jargon down to my level. Not only was the whole process done quickly, but it was done with ZERO hiccups. I came in ready for delays and hiccups. I came in expecting no less than a two hour process. We were done in under an hour and started getting customer calls while still in the store!!! Wes also went above and beyond and got our phone to properly display our business name when we make outgoing calls. Something that I have been nagging my business partner to take care of since at last November. He even called our phones to make sure that they were working AND to make sure the name read properly. What's more; He even put the phone in the protective case for us. What an absolute legend! 5/5 stars. I appreciate the customer service, the business transition has been incredibly stressful, but with his patience, kindness and efficiency he removed one more weight from my shoulders. Thank you, thank you!!

    They need more people with better customer service! If you go here you can always expect a wait or…read morefor them to close early. I hate us cellular! I asked for a text or call since there where at least half dozen people in front me. No they won't do that. Verizon will! But dammit 1 star * at least there is service at my house.

    Northland Communications

    Northland Communications

    (6 reviews)

    Rude Employees, they don't value their customers. My Dad got…read morethis internet company. Initially they said nothing about setup fees. Even though he specifically asked in person at their office. (Yreka,CA branch) After install the connection was shaky at best. On speed tests I averaged .1-.4 mb down and occasionally it would stop broadcasting the wireless. It would also stop broadcasting when the router was touched (I made sure the antenna was tight). I called in, did there bs tech support junk for a while. They blamed it on my computer after a couple calls they sent a tech guy. He also blamed my computer but agreed to bring a new router when I asked. A week later he came back after a couple more calls with a new router and what do you know my internet works. Speedtests are now 4 down 1 up which isn't as fast as they promise but a hell of a lot better than .4. So it took 2 weeks to get it fixed and if I wasn't persistent it wouldn't of been fixed at all.

    NO! This isn't going to fly any longer!! 0.14 Mbps when we're paying for 20!?!? We've complained…read moreover and over and over and their response was "You may encounter speed fluctuation in the evenings due to excessive port usage in your area" - EXCESSIVE usage!? They're selling bandwidth they DON'T HAVE. Ripping people off and we've had it. We even spoke to several of our neighbors who had, come to find out, switched quite some time ago because they had the same issues as well! BBB will hear about this, Yelp, Google, Facebook, Twitter, there isn't a single outlet I'm not going to blast this garbage company on.

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated May 2026

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