I've had this car not even a year. It ran good for the first couple months. Mind you, I take good…read morecare of this car even with all the issues it comes with and get all my services on time!! I've had two major oil leaks, had to recently change a catalytic converter, had to put in new spark plugs & ignition coils in, immediately change brakes, and the list goes on! B Shani acts so helpful "I wanna help you with this" but will over talk you and play like she didn't understand everything you said. No accountability!!! This place is honestly a hit or miss..NEVERRRRRRRRRR AGAIN!!!!

i had such a great experience thanks to Omal! he helped me soo much!! when I lost faith and all…read morehope I tried them and I was able to get a car! Omal was amazing! he sat there and helped me find the cheapest car insurance, gave me tips on what to look for when purchasing a vehicle and made sure I felt comfortable with the price. highly recommend!

Great customer service This dealer ship moves fast get u in…read moreand out of there in no time WITH A VEHICLE DIRECT AUTO is full of shit... I recommend Drive Time to anyone Gyln Douglous is who assist me

Ah, DriveTime Tallahassee. Where do I even begin to wax poetic about this gem of automotive retail?…read moreAfter a decade-long hiatus from the thrilling world of car buying, I decided to treat myself. And boy, did DriveTime deliver... an experience so uniquely dreadful, it deserves its own special circle in consumer hell. First, let's applaud their sales team. These "masters of the hard sell" possess an uncanny ability to recite information directly from the spec sheet, and that, my friends, is where their knowledge majestically peaks. Asking them anything beyond what's printed is like asking a parrot to perform Shakespeare. My initial adventure into their "certified" pre-owned selection involved a Ford. Now, living in the balmy embrace of Tallahassee, one might expect air conditioning to be a standard feature. Apparently, DriveTime considers it a luxury upgrade, much like functioning brakes or an engine that doesn't sound like a dying walrus. Two glorious days into ownership, my Ford decided that acceleration was merely a suggestion and speed bumps were insurmountable mountains. A three-hour vacation at a real mechanic later, I was informed that even they were perplexed, hinting at the dreaded "engine problem" and helpfully suggesting I consult the actual Ford people. So, back to DriveTime I cheerfully trotted, only to be rewarded with...ANOTHER vehicle with a perfectly suspect engine! Undeterred by my initial brush with vehicular incompetence, I bravely embarked on round two, this time emerging with a Kia. I thought, as the AC blew icy perfection. But wait, what's this sparkling surprise nestled under the passenger seat? Why, it's a delightful mosaic of broken glass! And for an added touch of comfort, they'd even managed to sprinkle some inside the front passenger air vent! One can only assume their pre-sale cleaning ritual involves blindfolding the cleaning crew and arming them with feather dusters. The vehicle history report, naturally, was as silent as a mime convention on the topic of shattered windows. The "pre-vehicle inspection fee" and the "pre-cleaning fee"? Clearly, these are just charming little ways for DriveTime to pad the bill for services that exist solely in their imaginations. Turns out the Kia had a teeny tiny manufacturer's recall. You know, the kind where the entire engine has a possibly of catching a blaze. So, off to the actual Kia dealership I went, and wouldn't you know it, they're replacing the whole engine... for free! Talk about a silver lining in a toxic cloud of automotive incompetence! One has to ponder the sheer audacity of selling a potential inferno on wheels without so much as a "may spontaneously combust" warning label. Nearly three thousand hard-earned dollars later, I was entrusted with not one, but two vehicles that were ultimately one their last legs. Thanks, DriveTime! You've not only soured my return to car ownership but have also provided enough comedic material to last me another decade. My advice? If you get a car from DriveTime, your next stop after driving off the lot needs to be a mechanic or dealership with knowledgeable employees.

Bought a 2019 RAV4 from Frank recently and had a really good experience overall. He was…read morestraightforward, easy to work with, and never made the process feel high pressure. The car has been driving great, including on a longer road trip, and I appreciated that he stayed responsive and helpful throughout the process. I also had the vehicle inspected by my own trusted shop after purchase, which gave me additional peace of mind. Frank followed through on what he said he'd do and treated me fairly throughout the process. Would definitely recommend reaching out to him if you're looking for a used vehicle.

Avoid this dealership, they are crooks. Bought a 2008…read moreToyota Tundra truck for $16k. Price was very high, but given the market in October 2022 and our need for a second vehicle, we paid it. Engine seized after a few months of driving. Of course, sale is 'As-is' and they ignored my calls. Had a master mechanic look at the motor and give a detailed report. The engine compartment was very clean. I thought this as good, but now see this was not. I noticed when we picked it up that the oil was very clear, recently changed and they they had overfilled it, which was odd. After a few months of driving to and from school and church, etc, the motor seized. My mechanic dropped the oil pan, which was weirdly clean and did not have the correct gasket. You can see the drive shaft clearly through the bottom, the main bearings show extreme heat damage. Someone had obviously driven this truck at high speed with either old oil or very low oil. The fact that the lower oil pan was hastily replaced shows they KNEW this and covered it up. Cleaned the engine up spotless and overfilled with fresh oil hoping we wouldn't notice until the engine quickly failed. These people are crooks. The owner hides behind a Christian identity. apparently is a reformed drug addict or alcoholic, from the social media presence. We are looking at $9k to replace a motor which we don't have. The robbed us at a very bad time, a family of 4 down to one car. If we could sue, we would, but these criminals are well-versed in Florida law. AVOID THIS DEALERSHIP, they are criminals. From my mechanic: "First picture, the difference in color of these bolt shows how the connecting rod cap bolts have gotten very hot. Picture #2, look at the bright connecting rod journal that show how this rod is wearing up against the crank. Look at the throws on the crank, the blackening starts at the base of the rod pin on the crank and are emanating down to a visible line. The blackening cause by heat can be seen on the main bearing cap #3 shows the normal color of grey of the connecting rod cap bolt, and the adjacent main crank bearing blocks. Notice how the crank is showing signs of heating up. Finally #4,this is a close up of connecting rod five, the crank throw which separates connecting rod journals, and main bearing cap between cylinder #4&#5. The edge of the crank almost shows signs of melting, certainly possible on a cast crank. Normally the con rod is centered from the crank by the oil passing under the bearing, guess oil starvation at high rpm might have damaged the bearing and disrupted that oil flow. The con rod crashed into the crank throw and wedged. The color difference tells the story. Hope this helps"

Came to Direct Auto Exchange looking for my first car and drove off the lot with one the SAME DAY…read more Ms. Shakira Mosley was more than helpful. Very positive, very welcoming, very friendly. Never a dull moment with her. Ms. Mosley goes above and beyond for clients.

In 37 years of purchasing vehicles including new car dealerships, both cash and financed purchases,…read moremy husband and I have never had a smoother, better, easier, quicker or more professional experience!!!!!! There is a sense of peace that is tangible as soon as you drive on to the lot. This only comes from dealing with ethical, sincere people! Everything they said they would do; they did. No "haggling" or "switch & bait" practices here. Every employee is courteous, helpful and kind. We will be back to make a second vehicle purchase.....that's how EXCELLENT, Lela, our sales lady, and ALL the other employees treated us!!

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

i bought a 2008 Scion TC from Michael and Ray. After dealing with shady/rude car dealers for the…read morepast three months, Michael and his father were a breath of fresh air. They let my mother and I drive the car to my dad so he could check it out and then to my mechanic to have it fully checked once we ran the numbers and I decided I wanted it as long as it checked out by my mechanic. The car has a few minor cosmetic issues (small scratches in the paint) that are to be expected. The trunk latch cover had dry rotted (it's plastic and this is a common issue), Michael found us a replacement quickly and offered to have it painted as well for way cheaper than Toyota charges for just the piece. The car came with 4 brand new tires, unfortunately the previous owner had straddled a curb or something causing damage to the interior of the rim--which was causing the tire to bubble. (My mechanic found it after he lifted the car to check the bearings.) Michael and his father took off the price of a new rim and tire so we could replace them. They also gave me a very fair price for my trade. Michael, Ray, and I'm sure the others that work at Auto Showcase are amazing and honest people-- they made buying this car quick and easy...they even stayed late so we could get it all done. I highly recommend them to everyone, hands down the best car looking/buying experience I and my family has had.

Just bought a 2001 CRV. Overall had a great experience and they were easy to work with. Tre…read moreSwatts answered all of our questions and did not play any games. I was nervous about not going to one of the 'big name' dealerships in the area but after this experience, I would definitely go back to Auto Showcase if I need another car.