Price online was not actual price. U only get that price if u finance through them. If u try and pay cash or have your own financing the price goes up by at least 2000$. Then they try to tell you that the listing was posted at the wrong price. Would 100% not advise anyone to do business with this dealership. Would give 0 stars but 1 is the lowest possible choice. read more

Was lied to by them. Told me they had the truck I wanted bro up from Dalton and payments where I wanted. Got there and it was all a lie. For them to still try to push me into buying something I wouldn't be happy with. I'm sorry but if you have to lie to do business and humiliate a woman then thats not good business! read more

Posting this as a warning to avoid all Edd Kirby dealerships. I received one of their promotional mailers claiming I had "won" a $1,000 prize. In the smallest possible fine print on the back, it mentioned that "other prizes may be awarded," but the overall impression was that I had actually won something substantial. At the time, I was struggling financially and holding onto hope that this might help me get through the month, so I went in to see if it was real. What followed was an hour and a half of high-pressure sales tactics. I was cornered in an office and aggressively pushed to sign paperwork for a new van--despite explaining that I could barely afford to keep my current car running, let alone take on a new payment. When it finally came time to "claim my prize," I was handed what I believe was a five-dollar gift card. This happened quite a while ago, so my memory may not be perfect--but that's what I recall. That was the entire prize. When I questioned it, they pointed to the fine print as justification. But regardless of the technicalities, this kind of bait-and-switch tactic feels incredibly predatory--especially when targeting people who are already in a difficult financial position. This happened at the downtown Chattanooga location, but I've also seen the same misleading promotion come from their Walnut Ave. location in Dalton. I'll own up to being too trusting, but that doesn't excuse their tactics. In my opinion, this kind of behavior is unethical and predatory. Based on my experience, I wouldn't trust anything--not even a tricycle--from any Edd Kirby dealership. read more

We got a car there in June and Gina was amazing, she worked very hard to make sure we got what we was looking for. Our credit isn't that great so we went in to look for a good used car but we ended up with a 2024 eclispe cross suv and I love it. Everybody there was pleasant and I would recommend them if your looking for a vehicle. read more

Got a car and within 2 days everything started going wrong it's been a year and my air has gone out and now it won't start don't get a car from read more

This place is a scam and they will do nothing but lie to you. They send out scam mailers all the time that are never real and you never get what the mailer says. You get to the dealership and they take all your information to harass you with phone calls and then you walk away empty handed. Their cars are not as they appear either. I would recommend getting a second mechanic to look at any car they are selling. Scam dealer. Scam salespeople. Scam marketing. Dishonest business. I hope the State shuts this place down. read more

The flyer they send out is a scam, makes it look like you won money but then when you go in, they give a consolation prize of $5 then try to sell you a car. I'm a single mom of two kids, they should be ashamed to waste my time and money going here! It cost $5 of gas and time to just go there, like what the crap?!? Could not put zero starts but if I could I would read more

Edd Kirby's Adventure Mitsubishi - Scam flyer - Car Dealers Near Me - Chattanooga, Tennessee

This dealership sends out literal scams to trick people to come in (see attached). If you are looking to see if this is real. It is not. Every scratch-off will say you won, but not the prize that it says. The only thing you really win is a $2 lottery ticket. Scummy people for real. If I ever need to buy a new car, I know the one place I will not be going to. read more

Edd Kirby's Adventure Mitsubishi - Scam - Car Dealers Near Me - Chattanooga, Tennessee

0/10 recommended hate this place for sure. FYI, if you get the scratch & win paper in the mail telling you that you won, it's fake. Went and wasted my time for a damn LOTTERY TICKET. told them a million fucking times I JUST bought a car in August my dream car and they were like here by a pos , like no thank you. sit there wasted my time and took all my information to tell me I won a lottery ticket. "It's a crime to pay more than a dime" but it should be "it's a crime to waste my time" read more

They are 100% scammers and will waste your time. so for all those who are wondering if the scratch off flyers are legit... no they are not!!! a lil advice... take the flyer up there and get straight to the point... let them know you're only there to claim the $2 lottery ticket cause that's the only prize this dealership can afford... seeing how all the cars on the lot are damaged and dirty. Seriously this place is a joke and the only way they can get anyone to come is by false advertisement. Well hope this helps cause it would have been nice if someone before us would have made a review giving us a heads up. read more

They LIE. never buy a car here EVER. I was tricked into buying a piece of trash that was marketed as a good product. I have never had such a predatory or toxic car shopping experience as I did with Edd Kirby's adventure. if you see good reviews here, know they ask people to give them for a free oil change before they drive their "new" car off the lot. because of this place I am paying on a car that stopped working conveniently outside of the warranty that came with it. I hate this place, they should be ashamed of what they're doing to people. especially during a financial crisis in an area where many financially disadvantaged people live. I made the worst decision of my life at Edd Kirby's adventure! read more

False advertisement sums it up! The down payment and monthly payment wasn't as advertised at all! They beat around the bush and had us come back twice with promises of an acceptable deal! It was a complete disappointment and I would advise to go elsewhere! read more

John and Jay were so great with me! They were able to help me overcome obstacles to be able to purchase my dream car. HIGHLY recommend!

Shout out to Ronecia, she assisted me in the purchase of my vehicle. Her and the staff were very pleasant. This is actually my second vehicle that I have purchased from Edd Kirby. I will go back again if i am in the market for another vehicle. An awesome experience especially as compared to other dealers that I have looked in in the past. Thanks Adventure Mitisubishi read more

Jeffrey & Dan were super patient with me when I came to trade in and get a new car for the very first time. They helped me every step of the way. Jeffrey pulled some strings to get my car to the dealership the very next day. He also made sure it was detailed/cleaned so it'd be perfect when I arrived to pick it up. Any questions I had were answered, and any confusion was resolved. I'd most definitely recommend them to anyone looking for a used or new car. Dan also took my budget into consideration, and got the price knocked down a bit so I'd be able to afford the car comfortably. They were both a big help in making my first car purchase a success :) read more

These guys are professional liars - don't believe a single thing they're telling you even if it's on the final purchase contract. Anyone working for them should seriously consider if it's worth it being part of such a dishonest bunch of scumbags. read more

We went there to see if we would even qualify. Not only did we qualify but the staff was extremely helpful and friendly. If you're looking for a good car and great deal I absolutely 100% recommend this place! read more

The only reason I am giving them one star is because they DID help us get into the vehicle we wanted and stayed after hours to do it. However, there are several issues I have with this particular location. First, the mileage on our paperwork was NOT the mileage on the vehicle. There was a discrepancy of about 5k miles and tires needed replaced before our first oil change! Secondly, we had issues getting our tags because the title/tag department at the dealer never sent in our paperwork. Thirdly, after having the vehicle for less than a year (9 months to be exact) there was a bad miss as if it needed a tuneup. We took it to Adventure and was told we had to pay over $150 for a diagnostic to see what was wrong even though we still had drivetrain warranty left. After several hundred dollars of work at another shop, we were told that the problem was in the cylinder and needed a new head. We took it to another dealer to get the work done. If you do business here take your prospective vehicle to another mechanic to have it looked at. Don't assume things will go smoothly here and if possible, buy elsewhere. read more

Is it possible to give less than one star??? Today a friend of mine asked me to go with her to do this dealership to look at a vehicle because she was considering getting a new vehicle. This was quite probably the worst experience I've had with a dealership other than a previous experience with Mountain View Chevy also in Chattanooga. First of all, she was told she would be dealing with Connor when she called the dealership. Not once did Connor introduce himself to my friend and explain what was going on with the process the entire we were at the dealership which was approximately 2 hours. She dealt with Greg who appeared to be nothing more than errand boy for Connor and Zach who wasn't even part of the process and provided no useful information. Greg continued to assure my friend that she would leave with a new vehicle. During the entire two hours we were at the dealership, not once was my friend shown any vehicle on the lot or offered to test drive a vehicle. How are you to know if you even want to go the process if you aren't sure you are even interested in anything in their inventory. After nearly two hours of questions and her credit being run by 10 or more "lenders", Greg, the errand boy, informed my friend that she would either need a co-signer or a $3000 down payment on a mystery vehicle while continuing to say it wasn't due to her credit!! Needless to say, she left the dealership without a vehicle and quite disappointed at the entire "process"!!! As we were leaving the dealership, I thanked them for wasting our time. To which Greg responded, "Oh no problem." I would not recommend this dealership to anyone! In fact, I would avoid them at all costs! Really wish I could give this less than 1 star!! read more

NOT A GOOD HONEST PLACE! FULL OF LIARS!!! They SEEMED honest, and good, turns out we were the suckers that walked in and they took full advantage of us. We now owe $35k on a vehicle that was supposed to be $22k , monthly payments were around $300, now they're $600, can't afford car now, we had a budget, nothing no one can do, it's set in stone now , they totally tricked us. Not a good honest place, they will do you so dirty if you know nothing about buying cars, which shouldn't be that hard. But they have made the experience awful and regretful. What they did to us is unacceptable. THEY TOOK FULL ADVANTAGE. BE AWARE AND BE CAREFUL. They'll do the same to you. read more

My adult daughter, who knows little to nothing about motor vehicles, purchased a used Nissan Versa from this dealership. I asked her to not go car shopping without me and now she knows why. The car, while looking nice, is a piece of junk that should have been on a salvage yard and not at a dealership. The CAT converter and O2 sensors were not working. There is a miss-fire in the engine due to a cracked valve on the number 3 cylinder. The entire front suspension is worn out. The tire pressure sensors are worn out. The spare tire has a big gash in it. Two of the tires are miss-matched. The sales associate gave her a high-pressure pitch: cars that look this nice do not last long at this price, this is rock-bottom-below-bluebook- value pricing (No, it was high-end bluebook price for a vehicle in near-perfect condition.), buy it now before someone else does. By the time she told me and I got to check the car over it was too late. Fortunately, I was able to find a low-milage used engine for about the same cost of me doing a rebuild. The salvage yard threw in the CAT and sensors as a favor to me. The suspension parts, full-size spare tire and rim, and tire-pressure sensors I purchased new. I did all the work myself. Thanks to me, my daughter has a dependable and save vehicle to drive. Thanks to Edd Kirby's Adventure she learned why I tell her to never go vehicle shopping without someone who knows vehicles and dealerships - who to trust and who to avoid. Edd Kirby's Adventure the latter. read more

Well, I have to give them some stars for second effort. After my bad experience, 2 executives contacted me wanting to make up for the bad experience. And they couldn't have been nicer! They offered me two free oil changes and two free full tanks of gas. I appreciate their concern about how I was treated and hope the salesman has been straightened out. read more

We purchased a 2017 Mazda3 Sport with 20,000 miles on it from them in August 3, 2019. I did extensive research on the car. They advertised the car for $7,000 to $8,000 under the Blue Book value. Later, we found out why. We drove 2 hours to look at this car, because we thought we were getting a heck of a deal. When taking the car on a test drive, my wife and I noticed that it was awfully bumpy. We even said something to the salesman, Seth, about the bumpy ride, and he said it was because the roads in Chatanooga were bad. This would have been an opportune time for him to disclose to us the actual reason the ride was so bumpy, but he chose not to. Neither did the manager, Kergan. Or the finance manager. Fast forward to October of 2019. I'm driving down the road, and all of the sudden I hear metal on metal with the rear brakes. No sign of the brakes starting to go bad, just all of the sudden metal on metal. I get out of the car to look at the brakes and notice that the rear tires are completely bald. Needless to say, I was fuming. We'd had this car 2 months and the brakes were already shot and the tires completely bald. I figured it was either hub bearings or something going on with the suspension for this to have happened so suddenly. I called Edd Kirby's Adventure Cars numerous times before I could get ahold of anyone. Every time I tried to get an extension, it'd ring to a voicemail that was full and could not take any more messages. Real professional. I finally got ahold of the finance manager who informed me that my car was still under Mazda's factory warranty. Funny he didn't tell us this when we bought it. It's almost like he did not want us taking the car to a Mazda dealership for servicing. Hmmmm... I took the car to an actual Mazda dealership outside of Atlanta and told them what was going on. After sitting in the dealership all day, they come back to me and tell me that there is something wrong with the suspension, but the warranty doesn't cover it. Why? Because the former owner of the car had tampered with the suspension and lowered the car. On top of that, the car came from a "salt belt" state, so the whole underbelly is a rusted mess. Yet we were not informed of any of these little details when we purchased the car. I called and spoke with a manager named Andrew. The whole time I'm on the phone with him, I hear people in the background cutting up like it's some sort of frat house. Saying stuff like "Oooh. Look at Andrew doing his new manager job." He told me he needed to talk to his service manager and call me back. I told him this had nothing to do with his service manager, as I was not going to drive to Chatanooga to have their service department look at the car.  About two hours after speaking to Andrew a gentleman named Jimmy called me. Claimed he was the GM. He called the manager of the Chatanooga dealership and they agreed to pay for the brake repairs, and they would "work something out" with me, regarding them selling me a car with a tampered-with suspension. He told me he would call me the following day. I thanked him for paying for the brakes. Before I left the Mazda dealership in Georgia, I asked the service manager how much it would cost to fix the suspension. He said the car is f**ked. He said it would never ride like it's supposed to, no matter what anyone does with the suspension. He and the manager of the dealership told me this car should have never been sold. They told me that if someone had brought this car to their dealership in this condition, they would have given them fair market value, then sold it for scrap or sent it off for auction. They told me the best thing I could do is trade the car in and get whatever I can for it, before everything starts falling apart on it. They told me that fixing the brakes addressed a symptom, not the problem. Like giving someone with a brain tumor an aspirin. What caused the brakes to go so fast and the tires to wear so fast was the messed up suspension, and that this was going to be an ongoing problem. They told me the reason that Edd Kirby's Adventure Cars sold the car at what seemed like was a discounted price is because they knew the car was a piece of crap, and they just wanted it off their lot. They said they thought this kind of dealership tactics were a thing of the past. Guess not... Jimmy called me the next day. Their solution was to give me fair market on a trade in and get another car from them. Fair market value is $8,500 in the current condition of the car. We put $11,000 down. What kind of deal is that? And why would I drive all that way again to buy another jacked up car from these crooks? He even tried to blame it on me by saying I should have known by looking at the car that the suspension was tampered with. How was I supposed to know?! I've never owned a Mazda. It's a small car, as it is. The real question is why didn't their jackleg saleman (Seth), manager (Kergan), and/or finance manager inform me of this? I would ha read more

I had a excellent experience at the dealership I was helped out by Bill Camden I had no credit only $800 to put down and I drove off the lot with a brand new 2020 Mitsubishi Mirage and I love it i really recommend this dealership and I really recommend getting helped by Bill Camden he's a god sent person thank you and thank the deal for all they done for me read more

I went in for a vehicle and was approved with a $1,000 down payment. At first, they got me approved for the wrong vehicle. Then they said they didn't have the specific vehicle I found on their website because it wasn't in their system. The third car I picked out, they got me approved on and then said it had a deposit on it. I paid the down payment the next day, and then all of a sudden they tried to put me in a vehicle I didn't want. They started giving me all kinds of reasons. Finally, AJ said "I'm done". I was done too. I paid the down payment with a debit card, and I am now having to wait 3-5 days for the refund to be deposited because they refused to refund except back on my debit card. Stay away from this place. If I could give them 0 stars, I would. read more

WARNING! This dealership sells damaged cars and will tell you they are in good condition. My son bought an Audi SQ5 from them in 2019 - told the car was in good condition and worth $36K. After driving for a few months, he realized something was terribly wrong as the front tires went from near new to bald. The Audi dealer confirmed that the front end was bent from a head on collision. He confronted the dealership and they said, "they would make it right" for him. After 4 months of doing nothing, they said there was nothing they could do. We proposed they buy back the car for the NADA clean trade-in value (which is how they sold it) but they would have none of that. DO NOT TRUST THIS DEALER! read more