Sales people are extremely helpful and nice. Leicester offers a very good selection of hardwood…read moreflooring and carpet.

Very accommodating as I was having a complete bathroom remodel that took much longer than…read moreanticipated to complete along with having the entire interior of my home repainted before having the carpet and flooring installed. I also needed more plank flooring than I originally ordered and they were able to supply that as well. The installers were quick and efficient and the sales person I worked with went beyond the "call of duty" with her guidance as to my carpet/flooring needs. I, personally was satisfied and pleased with the whole process of getting new carpet and flooring for my home. I would recommend them anytime to anyone.

I called Serge Carpet Plus and spoke with the owner and within 2 days he was at my house and…read morerepaired my carpet! Serge provided not only excellent service but he did the job in a timely fashion and was clean, professional and most importantly did a terrific job! I highly recommend him for your carpet needs/repairs. -Kyle - homeowner in Lake Lure, NC

Serge did a great job repairing my carpet in my bedroom doorway. 5 years ago my puppy tried to get…read moreout of bedroom door and he damaged the carpet. We just covered with another piece. 5 years later we plan to put house on market and needed to repair carpet. Serge did a great job and he was affordable.

000 Stars. They basically ruined our hardwood floors…read more We were out of our house twice as long as promised and came home to a total disaster. Additionally, they did not make things right financially and we had to hire a different company to rescue their mess. Worst company we've ever tried to work with.

If I could give zero stars I would. We started this journey December 1, 2020 and finished mid-May…read more Zero communications from Kyle the owner. We replaced 1000 Plus feet of carpet with hardwood, this new baseboards, doors and other trim. The door casements were bought 1/2 " too small this creating sheet rock work and painting. Gave the painters the cans with the paint codes for a local paint store. They went to a big box store and bought the wrong paint color and sheen. All the painting had to be re-done. See the pictures New baseboards!! Look at the pictures. Some rooms they cut out for the power plugs/cable boxes, some rooms they just ran the baseboards right over them. Most of the base joints were butt cut and not 45 degree angles. Many having gaps of over 3/8". The crew said "Kyle said we could caulk that gap". See the pictures I We were told December 1 2020 to go to Florida for five days and come back to a new house. We came back after the sixth day to find all of our clothes, furniture, flat screen TV's outside ( lying flat on their face) during a rain/snow storm. We have a 3"x3"x3" safe, it was sitting outside too. See the pictures. There were 14 sheets of 4x8 foot sheets of plywood laying in the rain to boot. See the pictures We have squeaks that sound like a 200 year old sailing ship. See the pictures. I challenge Kyle to discuss the pictures I'm posting

For months I have been planning to have the carpet removed and hardwood flooring installed in my…read moreolder 50's era home. Unfortunately during the job, it was discovered that the 1/2" sub-flooring was damaged (previously or during the job). I chose to have it replaced, and while the contractor did replace it, they chose a thickness (between 1/2" to 3/4") by mistake. This resulted in the obvious "ridge" that can be seen in the pictures below. Now I was in a situation where, I'm facing either living with what feels like a "small rug" buried under my beautiful hardwood flooring OR pull it up and address the sub-floor height difference. You may be asking: how does Jason (BPS Southeast Flooring) fit in? During this hectic situation, I was looking for SOMEONE that I could TRUST to give me solid advice on the situation and my options. Specifically someone OTHER than the contractor who did the original carpet demo / flooring install. Jason delivered exactly the guidance I was looking for and more. He is extremely knowledgeable and serious about his profession (all things flooring including hardwood). He drove a total round trip of 1 hour, and showed up 20 minutes early. There was no sense that he needed to "sell" me on anything in particular, he only was there to give his opinion on the options and he did exactly that. Even his consulting fee was extremely reasonable (so much so that I doubled it in light of the value of the information and guidance I received). While I cannot attest to the actual "install job quality" that can be garnered from BPS Southeast Flooring (I have not hired them to install any flooring as of this review) , I feel VERY confident in continuing to do business with him for all my flooring needs now and in the future. And since I will be continuing this job myself, I will be purchasing any further flooring material from BPS Southeast Flooring in the future.

Jason at BPS Southeast was great to work with and was on top of things. He did our hardwood floors,…read morecarpet and Luxury Vinyl flooring in our house that we gutted. He helped us find exactly what we were looking for and his installers did a good job. I would definitely recommend BPS Southeast for any flooring needs.

Terrible customer service, not friendly at all, seemed racist; not a welcoming business. Avoid at…read moreall cost!

Wright's is family owned and treats you like family. (That is, if your family also has excellent…read moreskills in customer service and flooring services:) Ron installed a stair runner for us and he did a beautiful job. He was very fast, efficient, had obvious experience and was super friendly to boot. We would definitely recommend this business. Their prices are fair as well.