Most of the time I'm either dropping off or picking up people from this airport. In late March I…read moregot to actually use this airport to fly to Germany part of a military unit. The good: 1. Free wifi. It's 2017 and there are airports that don't have free wifi. So glad this airport has it. Our flight was delayed for 3 hours. Not fast but efficient. Played some games and made some video calls. 2. The USO. Free drinks and snacks. Volunteers checked up on us and made coffee when needed. 3. Numerous outlets and USB charging spots. 4. Food- the only restaurant was so so but stayed open an extra few hours because they knew our flight was delayed. Not the happiest bunch serving us but the food was ok but not many options available. 5. Cherry blossom trees. They were blooming at the time. Reminded me of Japan. Need improvements: 1. Processing large units. Really slow. Only 2 screeners. Slow at ticketing and checking our luggage and cargo. 2. Food- the one restaurant- a lot of options were sold out or not available. Frustrating when you ask for three things and they don't have em in stock. Would of loved to try their adobo plate but had to settle for choice #4. Not a bad experience but not the best either. Safe travels!

I am now in Norfolk VA on the huge base here and the air terminal has expanded since the 25 years I…read morewas LAST here! Then it was a single building, one room, two gates terminal, but now it has evolved into a multi-level terminal with elevators, huge spacious seating/waiting areas upstairs, a roomy USO with free internet access, reading material, etc, a dependent lounge, and even restrooms with single shower facilities! Downstairs are the check-in and passenger terminal counter, and even lockers to store your gear temporarily so you don't have to drag your life in luggage all over the place; unfortunately the lockers are so small but inexpensive that you can't place anything larger than a chihuahua, the lockers measuring about (very approximate) 15" square. A small sports bag would probably fit inside with no problem and are located in front of the check-in counters. I love this terminal because the numbers they use have remained unchanged throughout the decades I've used and known of this terminal. I am told there is a free shuttle during working hours. I was originally advised free wifi is located on the top floor where there is even a huge charging station, but even downstairs the wifi was very fast and connectable. Terminal is NOT open 24/7 so make plans for lodging should you arrive here and don't get out the same day. NOTE: Be prepared to sit with soldiers/airmen and LOTs of them as I discovered when I first arrived.

Service is absolute TRASH! Details to I must admit that I come to this airport pretty often. I…read moretruly have nothing bad to say about it. Yes... it is small airport but above it is clean and you don't get trampled by big masses. This airport is normally empty compared to many other airports. I actually prefer a smaller and less chaotic airport.

Overall: This is a reliable Airport with Limited Dining Options…read more Norfolk Airport is truly a breeze to get in and out of, which is a huge perk. It's always clean, well-maintained, and I have yet to experience any major delays - and isn't that one of the most important things when traveling? That said, the biggest downside is the lack of dining options. It's surprising, because even smaller airports often offer more variety. It would be great to see more choices for travelers who want a decent meal before their flight. Functionally, I'd give the airport *5 stars* for efficiency and cleanliness, but only *3 stars or less* for food options. That puts my overall rating at a solid *4 stars*

I've never had a good experience flying American. My flights with this airline haven't just been…read moreflying from Norfolk International. They go back to the time I lived in Atlanta and flew out of Atlanta Hartsfield Jackson International. I've always experienced delayed flight. There have been other times the flight has boarded then sat on the tarmac for over an hour with no water offered. My worst delays were in Philadelphia. My worst tarmac experience was at Chicago O'Hare. Flying from Norfolk International requires taking an American Eagle flight to airports such as Charlotte & Reagan National to change planes. The layout of the Charlotte Airport makes flight changes difficult. I've run from one end of the airport to the other to make my flight. My sister recently came on American and experienced a long delay leaving for Reagan due to activities in DC. This would only be my airline choice for a flight if there were absolutely no other choices available.

You've supposedly been doing this business a long time so I shouldn't have to recommend you not…read moretreat your passengers like fools. You rebooked my plane 4 times after the second day of not being able to fly out of Norfolk and the reason that you think you can blame it on is weather? The plane I was supposed to be on was LITERALLY sitting at the gate when you told me that it was delayed for weather and then cancelled my flight. In one morning you rebooked me so many times and to so many different airports that my kids have no other option but to think I'm on drugs. I've give you no stars if I could

I finally had my first rideshare experience with Uber a few weeks ago, I won't hesitate to use the…read moreservice again should the need arise. I dropped off my car for some service and needed a ride home to pick up my truck so I brought up the Uber app on my phone and requested a ride. Getting a ride through the app was quick and easy, I only had to wait about five minutes for the driver to arrive at my location. The car was clean and comfortable, the driver was very polite, friendly and professional. We engaged in pleasant conversation throughout the short trip. I have used taxi cab services in the past but after my experience with Uber I think it will be my first option going forward. I am happy to have their service as a transportation option.

I'm using Uber more often when traveling and find they are dependable and safe. After picking up my…read morebags in Norfolk I had a short walk outside of baggage claim to the taxi/share ride area. The app worked with no issues and provided the necessary information of pricing, arrival time and car details with tag number. I really like the fact it's a flat fee as opposed to a taxi. I have used Uber out of Norfolk over half dozen times. I have also have pre ordered my driver the night before and that worked flawlessly. Not all rides have been four stars, but I will average with some three stars. I can't say I've ever had a ride that warrants a full 5. My recent out of Norfolk International to Home worked very well. The car was clean, the driver was nice and no hitches. The price was around $2 cheaper than my normal taxi fee. I tipped off the app. I have used both Lyft and Uber with similar good results. I'm using Uber more now since my status has better pricing. I would recommend Uber in Norfolk.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

This week I will log my two millionth mile on Delta. Over the past 30 years I've had my share of…read morefrustrating flight delays and cancellations - too many to mention - however when travelling over 100k miles per year I've learned those are just part of the process. What stands out to me about Delta is that I chose them as my airline all those many years ago (I went to high school about a mile from the current southernmost runway at ATL) and it seems that they are always working to get better and better at taking care of me. Thank you Delta!

The Delta staff at Norfolk International Airport went above and beyond during an unexpected delay…read more Our flight from New Orleans to JFK had to make a detour and land in Virginia due to ice and snow on the ground, and the aircraft wasn't equipped for such a long delay. The team in Norfolk stepped in immediately, bringing pizza pies and cases of water for everyone on board and making sure passengers were taken care of. Their kindness, organization, and genuine concern turned a stressful situation into the best experience we've ever had during a delay. Truly outstanding customer service. Flight DL1968 12/14/25

I called the night prior to my flight and asked for a 3:45am pickup. The dispatcher assured me the…read moretaxi would be there on time. Needless to say, I should had read the reviews b4 booking. The taxi never showed up and they never called me and told me anything. Now I see why Uber and Lyft are taking over! Never again!!

Extremely rude service. I called for a taxi to the airport, and not only was the person on the…read moreother line unhelpful( she couldn't tell me an approximate price or how long it would take to get to the airport) she was very rude and had a horrible attitude. Will definitely use a different taxi service next time.