My dryer went out on a Sunday and Mike came out the same day which was really nice considering it was a Sunday. He gave me a window from 3-5pm and showed up around 4pm. Mike went straight to work immediately by pulling my washer/dryer machine out. So here's the good: Mike was able to diagnose the problem and fix the dryer to get it back up and running. The part that needed to be replaced was cheap but he said the labor that would be required to get to it would cost more money because he would have to take the back off. Mike was able to actually get to the parts from the top and didn't appear to require as much labor as he initially thought. The bad: So before even taking the time to carefully think about how to get the heavy machine out and not damage anything, Mike proceeded to just drag my machine out from its position. Mind you my machine is located in my kitchen where I have hardwood. Of course after he was done fixing it, he maneuvered it back into place. I already had a bad feeling my hardwood was damaged. There were deep scratches in my floor that I pointed out. Unfortunately Mike didn't seem to care. I'm not sure as well, but I think some screws that he had taken out of the machine were not all replaced back. I can't confirm but I believe I saw some screws left when he was done. I was never offered a discount off the price due to the damage to my floors and was also still charged the initial estimate that was stated due to having to remove the back. But the back was never removed and he was able to access the repair from the top. Although my dryer works now I cannot say I would recommend using this repair service unless your appliance is in an easily accessible location or you need an immediate repair. I would have appreciated a little more care and professionalism in my house but unfortunately it was not there. read more

Usprorepair - Deep scratches left - Appliances & Repair Near Me - Millbrae, California

Requested help with my freezer. Mike was able to come over within the day, source the issue, correct it and source a few other issues the initial one caused. A few days later with parts in hand he fixed the remaining issues and solved issues I've had from when the unit was new. Of any further issues come up I'll be calling Mike as previous repairs done by the manufacture could not diagnose or fix the root cause. read more

Mike was great! Arrived on time, great communication and resolved our issue. Very fair pricing also. I've already referred him to a few neighbors. Thanks Mike! read more

Mike was very prompt and professional on his service. Quickly assessed the situation and describe the extent of the repairs and estimated cost. He was very knowledgeable with our washer and quickly identified the needed part. He gave us a few options and we selected the one that works best for us. Once the part arrived, he quickly stopped by to perform the repairs. Washer is like brand new again. Highly recommend for future work. Thanks Mike! read more

Came same day to fix an electrical issue on our oven. Great job, efficient & professional. Helped me order some missing racks in my dishwasher too. Will work with him again! read more

Mike came over late night and short notice to diagnose our fridge. He saved me from having to haul our groceries over to another location. I appreciated the super quick response. read more

I've dealt with USProRepair twice! Back in April our fridge broke and Mike was the only one who was able to come the same day - he was there an hour after I submitted the request! Extremely knowledgeable, courteous and friendly, he quickly diagnosed the issue, carefully removed the shelves, performed all the necessary steps put the shelves back and left no mess. He also patiently explained what the issue was, what needed to be done, what my options were and he in fact was advising me towards less expensive option and not change a part. Fast forward a few days, fridge started to make a noise and after a few text messages exchanges he came back with lots of optional new parts, changed what needed to be changed, then did some more magic ever since then the fridge works better than it was before it broke, it's been over 6 months! I am so pleased to have met Mike, that when our washer needed fixing, I texted him again, he identified the issue without a visit, ordered correct part and 10 minutes later our washer was working as new and works still! I will be calling him again for all our appliances need, what a great guy! read more

Washing machine stopped working - called Mike on a Sunday and he arrived promptly as scheduled on the same day. He efficiently diagnosed and fixed the issue with the machine, getting it back to working order within the hour. 10/10. read more

Mike responded super quick and was able to stop by for diagnosis same day. He was quick, tidy, and provided me with the root cause in about an hour for my dish washer, all for $75--great value for the level of service. I highly recommend Mike over the OEM services for speed and value. read more

Fast and easy to work with - recommend and would use again. Worked quickly and fixed my dryer.

Our Samsung front load washer stopped pumping out water over Thanksgiving weekend. I thought it was the water pump and send out requests for quotes. UsProRepair was one of the first to respond with a clear quote for the project. Mike was very clear in communicating his availability and he actually came in on Sunday! He brought water pump since I thought that was the broken part. He took time to disassemble to get to the water pump and tested the pump manually. He showed me that the pump was still functioning and was not the cause of the washer not draining. He is very honest and said the washer does not need a new pump. He was able to run through the whole diagnostic process and found out there was something wrong with the control board. Mike is very honest technician that takes time to fix things (instead of just changing out parts) and his pricing is very competitive, compared with all the other quotes that I received. I will call him for any future appliance repairs! read more

I have a Leibherr, I love the fridge but the door broke the night of Thanksgiving. Leibherr is not very common. I was so worried about not bring able to find the right person and parts to fix it. Mikhil, the owner of the business, is great! he responded within mins of my request on yelp and after a few exchange of messages, he knew what the problem is. He arrived on time, friendly and knowledgeable. I would recommend him. And will definite use his service again if any of my appliances need repairs. read more

My frig started leaking water late one night. I had to turn off my water to stop it. I left a somewhat panicked message --Mike came first thing in the morning and took care of the problem immediately. He also helped me with replacing my filter. Highest recommendation. read more

Excellent service for our GE electric oven. Mike was very responsive, there on time, professional and efficient. We felt the rate was a great value. Will 100% use this company again for appliance needs. read more

Mike has twice saved our 20-year old Thermador fridge! Both times he responded quickly, and clearly explained the problems & the repairs. The first repair was over 8 months ago & is still holding. For today's repair he was able to arrive, diagnose, fix it and be on his way all within an hour! Can't recommend him enough. read more

Mike was responsive and helpful in fixing our leaking washing machine. We appreciated him being available to come diagnose the problem right away and get parts in quickly so that we weren't without a washing machine for too long. His prices were also reasonable and in-line with the couple of other quotes we received prior to reaching out to him. We'd gladly use Usprorepair again. read more

Mikhail was able to come out on Christmas Eve to inspect my 40 year old gas oven with a broken thermostat and burners that wouldn't ignite without a match. He took the time to research the lowest cost replacement thermostat, saving me over $200 and cleaned the ignition device on the stove and now they work perfectly.He was very considerate of my time, arriving promptly at the scheduled time. Highly recommend. read more

Very quick response to our request for an estimate on a leaking dishwasher. Certainly knew how to diagnose the problem and identify the issue. Unfortunately the cost of repair was not cost effective since it was an expensive part and we decided to purchase a replacement instead of fix. Highly recommended. read more

Mike was quick to diagnose the problem when our old Thermador fridge died and provided a temporary fix while waiting on a replacement part (which he quickly installed a couple of days later). We'll definitely call him the next time we have an issue with one of our appliances. read more

Professional, On time and straightforward. He did diagnostic and determined fridge was not worth repairing.

Our 10 years old dryer wouldn't start the cycles and I found Usprorepair in a quick search. Michael was quick to answer my call and come on the next day. The cost is very reasonable-$100 for diagnostics and no charge if the problem is small (quick fix). We are very happy for his service and would recommend anyone who has issues with this appliance! read more