06/23/26 - I've been coming to the post office too much lately. This time I need to get my wife's…read morepassport renewed. The people working at this location are awesome. Everytime I have been here they are very helpful even when they have been short staffed w/too many people coming in all at once. They have worked effectively & efficiently to try & process the customers waiting. I have never seen them lose their cool & are always polite even under what seems like an overwhelming influx of customers. I'm sure it's not like that all the time but when it has been they've handled it professionally keeping their cool. Thanks to these USPS employees to a great job

Last month I was late-charged on my Com Ed bill and this month I now have a late charge for my…read morePeoples Gas bill - all because we have not gotten a regular mailman since the relocated our last one. One more late fee and I know I will be speaking to someone higher. Kathy

A very good experience today and very quick service too! They have boxes for shipping and ask about…read morelabels if they're out. Really good social distancing and a reminder that the post office is open everyday-except Sunday. Not sure what brings people here except watch out for folks with lots of items, this will slow the line down. Still very pleasant female employees and pretty sure they're smiling under their masks. I'll be back here for sure as it's more open and has more space to line up with 6ft of space between others.

How does a package arrive at a USPS distribution center on July 12 at 5:12 PM…read morewith an expected delivery date of July 13, and yet, as of July 17, it's still sitting there with no explanation? l've contacted USPS at least 20 times this week, and every single time I've been given the runaround. No one can tell me why my package hasn't moved or when it will be delivered. This isn't just any package-it's for an interior design project, it's extremely valuable, and it's one of a kind. It cannot be replaced. The lack of accountability and communication is completely unacceptable. I still can't believe the shipper chose USPS for something this important. I need answers and I need my package delivered.

I was in the area and needed to return a few items. When I arrived, I was greeted by a guy by the…read morename of Chris. He was very helpful as I had the wrong packaging. He was very Patient with me because I had to return two packages to two different places. It was a busy day but he was still cool, calm and collected. He even told me sorry for the wait. I expected to wait as I mean it is the Post Office. But it was a different experience. I didn't leave feeling irritated for once.

Rude personel, long waiting lines. The mail delivery in this area is notoriously misplaced or…read morelost. Today my friendly neighbor brought me a Priority Mail envelope addressed to me, dumped on the nearby sidewalk. 2 weeks ago an USPS delivery person faked package delivery and left the note: sorry, we missed you, All recorded on the surveillance camera.

Unfortunately, I think they are super under staffed which is why I will give it 2 stars instead of…read more1, but it doesn't excuse the poor customer service that a post office should just not have. I was lucky enough to have one decent experience with a worker, but it doesn't make up for the amount of times I've had a negative experience. I made my appt. for a passport at 12 pm on a Monday and was not taken until about 2:15 pm because the woman who handles this at this office didn't arrive till about 1:30 pm. Not to mention that I had made a passport appointment the previous week, but it was cancelled about 45 minutes before I was scheduled to be there. If the front desk worker goes on break, there is no one to cover the shift so the waiting line just gets longer and longer. It's just poorly run overall.

They close whenever they want. Today they closed 1 hour early…read more The employees rate their service on the screen before you can rate them. When I called them on that, the woman said "Don't you believe in job security?" Rude employees. Must be nice to have a job with no accountability

Closed at 3:40, Thursday. Hours say open until 4:00 M-F. Seems other reviews are correct-don't…read morewaste your time trying to get service at this place.

Marta (I hope the name is right!!) went above and beyond helping. Nice to deal with someone…read morecompetent and helpful!!!

Nickie and Victor truly take care of every customer who walks through the door. I spent a few…read moreminutes there and saw how they handled each person's needs with patience and professionalism. They explained everything carefully and clearly, making sure every concern and question was fully addressed -- including mine. I definitely recommend this location. You'll feel valued and well taken care of!

The management of this post office is on Cicero. Should be focusing on cleaning up alongside their…read morefence close to the alley. Here are some pictures of what they should be cleaning up, it's also bringing in a nesting rats and mice inside the garbage alongside the fence towards the back alley

I tried calling the Skokie post office but they have AI answering. For 10 extremely frustrating…read moreminutes we kept going round and round as it kept asking me my reason for wanting to speak to an agent. I kept telling them several different ways but it 'could not understand me' was the constant reply. It's disgusting that you can't get thru to a human agent to answer a question that AI cannot answer. PLEASE change that recording so that after 2 tries it connects you to an agent. Terrible experience.

Carriers mis deliver mail frequently. Office usually doesn't answer the phone and when they do…read more"it's not my problem" Someone should hold them accountable.

Surprisingly went well…read more Fast service No long line Courteous I have to be honest I was pleasantly surprised Yes I was lol

Older white woman (don't know her name) was difficult and ignorant to my wishes. I have been there…read moremany times and only one other time did I have an associate help me with a package. Today I had a prepaid label and wanted one of the plastic bags with a seal to ship this. Which I seen someone else had used and i have received one of those for free prior from the other associate. I've never seen this lady before and she said they don't have them and I told here where they were, she said they're not for sale. I'm thinking what that even means because what is the packaging there for then? She tells me whoever gave it to me before was not doing what they were supposed to do because they have no free packaging. I still asked can I purchase it? She said they're not for sale I need to buy bubble wrap or different packaging. It was for a purse... a small leather one already used because I'm a reseller. She's asking if it's a return and if it has a prepaid label which I already told her what I was there for. Clearly not listening to me and not willing to help the customer. I go there all the time to drop off packages with my own packaging for this reason. Today I just wanted a different packaging because I didn't want to use something so big for this item and overall I wasted a whole trip there because she couldn't accommodate what I was asking for. I will be going back with a big box for this small item because of her inconvenience!

I like this location is easy and I drop off my packages and never had a problem. I love it. If I…read morecould I'd give them 10 stars

Horrible service. If you go there to complain about anything, they just give you the run around…read more No one ever takes responsibility or apologizes for anything. No one cares. Why are these government employees allowed to get away with this and handle our mail in whatever manner they want? And why can't anyone do something about this? They really should get NO STARS AT ALL.

I love USPS. They do great work. They're an essential service, and they keep the US running…read more They're under a lot of stress, so I understand when things don't always go perfectly.

This Post Office is the better of the 2 on Devon, but you're better off going to Evanston. There's…read moreone nice man who works here. Everything else about it is unwelcoming.