Low I.Q. employees. This post office needs an overhaul. They're a perfect example why when…read morepurchasing items online I insist on either UPS, or Fedex.

I haven't received my mail since Wednesday of last week. Although the main office processed at…read moreleast 7 pieces of mail plus 2 magazines. What is the problem in Munster, IN? They need someone that has experience and knowledge in management.

It's another post office. Employees are as friendly as they need to be as they give you your…read morereceipt and show you where you can find the tracking number and let you know that you can complete a survey about your visit. Post office appears to be the most cost effective option to send small packages under 5 pounds. Don't forget your stamps.

I usually use this post office for my ebay needs and they do well. Except for the post box outside…read more I don't understand why they don't scan in a bubblemailer so that it shows they have the item. The workers are great but they need to understand these are things we pay for when purchasing a shipping label I don't have to stand there and bug them I drop and go. I expect the same in return.

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

I introduce to you the LAZIEST, RUDEST, most USELESS USPS "employee" in existence. 95% of USPS…read moreemployees are useless. Is this the best you can do? Pathetic. This one, though. Worried more about her X-Men fingers than taking care of customers. Customer next to me asked a few simple questions and she refused to answer. She was rude as hell to the customers before, too. She just kept reading the prompts and didn't answer one question. Last time I was at this location, she did my certified mail. Tried to, I should say. It came back to me weeks later. During the process, I asked to confirm what she was doing was correct because it seemed off. She responded, "shut up I know what I'm doing." She's disgusting. She doesn't wear a name tag because she knows everybody will report her. Useless sack of garbage. USPS can't do any better than this? PATHETIC. She's lazy, miserable, gross, and hates her life. Why the hell is she working a counter anywhere? Scumbag. The dude next to her was nice and very helpful. Poor guy has to work with this gremlin every day. I don't know how he does it.

Missing incoming mail from this post office always involve invitations, birthday cards, anything…read morethat may look like it includes gift cards, or anything that looks like it includes payment or personal information like SS#'s, birth dates, bank information. Also, the same type of mail items get "lost" when it is outgoing; mailed from this post office. The postmaster tells me they are "sorting errors". This nefarious activity only seems to have happened in the past year.

Do NOT have Valuables delivered to Lansing, IL Post Office!!! STRAIGHT UP THIEVES!!!…read more I picked up a "noticeably light" package today, package had been opened and contents gone! The manager Raina, was No Help At All and blamed the theft on FedX - so am I to believe that your post office signed for and accepted an "empty box", clearly someone at this post office opened and stole the missing item, every postal facility these days have cameras, so I'm certain that the managers are aware of employees stealing. What sense does it make for me to pay for a PO BOX to receive packages, if employees are STEALING - I'd have better luck having them delivered to and left on my front porch. THIS IS ABSOLUTELY RIDICULOUS!!

It's what you want in a post office…read more The lines move fairly quickly. They have stamps and postage type stuff to sell if you need it. They do passport photos. The only issue I've ever had here is staff getting annoyed/angry with me because I wasn't an expert on shipping.... Which is why I had asked them in the first place. It's clean, it's well stocked, and fairly efficient.

The younger woman at the counter was unhelpful. Gave me a phone number. I did not hear her say I…read morewas supposed to call a supervisor at the number, just that she could not deal with my request, that a supervisor needed to. Shouldn't a supervisor be on site?? When I asked if I could reach the supervisor at the number, she sarcastically said, "That's why I gave it to you." I avoid this station and go there only if I have a problem. Its always such an unpleasant experience. I go to Scherville for courteous and fast service. Of course, no one picks up at the number given to me. Is it any wonder the USPS is on its way to extinction?

Been here twice and it's just depressing. The employees look like they hate their job and it opens…read moreat 8:30am not 8 like it says online FYI. Get in get out be gone

I haven't received mail in a week im expecting important mail this is really sad like Hammond is…read morenot a big town.

I called there this morning to find out where a package is, and Nicole answered the phone, when I…read morewas attempting to tell her what happened, she cut me off, she was extremely RUDE and disrespectful, she kept talking over me when I was trying to give her the tracking number. I want to say more but these guidelines. Nicole then hung up on me. Do better with your employees

The customer service is rude for one. Everyone in there looks angry and miserable. And secondly,…read morenever go here for your passport. They have an old camera that doesn't take clear photos and they place you in a dark corner with no light to take the photo. I applied for my passport in February. They sent it back and said the photo was blurry. They took my photo again and it was sent back again. I ended up having to go to Walgreens and now it's June and I still don't have my passport. NEVER go to this post office. If another location is close..go there instead.

I have had to use their faxing and copying services. It is very economical and customer service is…read moregreat.

I've never had any problems with this usps store and never had a wait more than a few minutes. I…read morehave primarily used the store to return amazon items but it appears they also have fax/copying/ and scanning if you ever need that. They also have a notary I have used but you have to call in advance for the hours. The store is in a strip mall by the jewel and convenient for a quick stop.