I have never been so disappointed in a company before. The post office in back of me not only…read moreblocks my entrance to my home everyday it also blocks my exit. A large truck which I'm sure should not be permitted to dock at the back of the building is so long that it blocks the alley. That is a hazard I know the nose of the truck touches a garage door. However on 10/10 I was awaiting packages for my sons 1st Homecoming dance, he was so excited as was I especially when I seen that all the packages had been delivered however that was not the case. I was missing a pair of unique glasses that set this outfit off. Once arriving home I saw no package of the sort, once checking my USPS website I saw it had been delivered, which it wasn't. Long story short the post office delivered my mail to the wrong house. I went to the post office to attempt to retrieve my items and was told no driver was available to go back and retrieve the item and redeliver. Like how does a company make that type of mistake and not be held accountable for it. My son went to his first dance missing a key piece. Like what a sad why to go to your dance without all your gear. Worse experience ever and tomorrow when it's time to arrive home after work I'm going to wait patiently to enter my driveway while they couldn't have a carrier redeliver my package when they should of called the person who neglected to double check his or her location before leaving an item and confirming its location. Accountability I see is not for this post! I'm not happy, this incident changed the energy in my home and the vibe for the night!

I so enjoy going to this post office in West Olive Mi. the manager Gary? is always so friendly and…read moreis able to answer all my questions. I appreciate all their hard work, especially during this difficult time. Mary Harberts

Called to ask about the informed delivery and was RUDELY told by gentleman that answered phone that…read moreI obviously didn't read the email correctly, because then I'd see it says it's in the system and not it's supposed to be in the mail box today. Was basically treated like shit because I dared to ask a question.

Super friendly and efficient. Recommend highly - couldn't ask for a better post office...read more

Every time I am here the staff is pleasant and efficient. The location is clean and the drop box is…read morehuge for packages already labeled that don't need a teller to scan them.

Always easy to park and a large lobby with helpful staff. I appreciate how they also always have…read moreextra parcel bins out not just during the holidays.

Located in the small village of Stanwood, this has to be one of the nicest and friendliest post…read moreoffices I have been too. They generally have no lines and the clerks are really nice and like to make small talk. The facility is very clean. Parking is tight but you'd expect that from a small place.

Well, I'm Retired from the U. S. Postal Service since 2013, after 33.5 yrs. I have never seen…read moreCustomer Service so grand as here. Not Even Chicago can Hold A Candle to the Dedication and Respect these Employees shown towards Me and Other Customer's waiting to be served in This Lobby. Hallelujah hallelujah Glorrry. Great Job!!!

the people in the post office are fine and almost always 5 stars…read more BUT, my mail carrier is a darn fool. leaving a package in a box that doesn't fit in the mailbox propped between the mailbox and a wooden post. if it were brought to my door like they have done for others on my stree, at least I have a ring doorbell. Out there in the open a theft is so easy to accomplish. I was told that the carrier doesn't have to bring packages to the doorstep. get rid of the post office and make it a private service. This is not the first complaint I've had.

I'm not sure what more you can expect from the post office, but it's pretty average. There is a…read morenice self-serve station were you can get stamps and even mail packages. If there is a line it might take 5 to 10 minutes to get through if there's three people on the counter. It's also a small section where you can pick up boxes/packages to mail, but there's no tape so you would need to buy a roll of tape to wrap it. Also, I didn't see any pens out in the open, but perhaps they were hidden? There's hundreds of PO Boxes here. I've never had a bad experience, but again what more can you expect from a post office.

Nice desk staff, terrible supervisors. Always a nightmare to park here, East Town business…read morecustomers clog the lot, making it next to impossible to find a parking spot during business hours. Grand Rapids police and postal staff do nothing to address the situation. PO Boxes only accessible during business hours, not very convenient or customer friendly. No automated shipping kiosk. In addition, supervisors shift blame to consumers when their staff continue to deposit mail in a private mailbox when all mail is supposed to be going to a PO Box that I pay several hundred dollars a year for.

This post office can get busy during the holidays but the desk staff are very pleasant and deal…read morewith the customers with kindness and expertise no matter the situation. They will give you advice on how to mail your package the best way for you, and if you have to go back to change your packaging they put you back in your same place in line. There are pens and they might let you use their tape ... crazy that this isn't the case at all post offices I always bring my own in case I mess up. Shout out to Barbara, she is my favorite.