The staff could not have treated me any nicer. They took care of my shipment like true…read moreprofessionals.

This is a good store with good employees but the owner is rude and standoffish. I only go in when I…read moreneed to make an amazon return. Otherwise, it's just too depressing to see the owner who is often in the store.

I needed help getting a fax sent. The gentleman that helped me was patient and professional. He…read morekept trying until we knew the fax went through.

Becky was so helpful, so thoughtful, and so imaginative in her suggestions for how to best meet my…read moreshipping and document shredding needs! In fact there is a UPS store closer to me, but I purposely went to this location to work with Becky, because her client-focused service was worth specifically going to this location!

Have been a very long term customer at this UPS Store, but today I had the worse treatment by a…read moreyoung lady waiting on me. Treated me like dirt and I truly am considering finding another place to do our our business. Not sure if she rude with other customers, but the owner may want to look into this. No I'm sorry about that, or even a thank you when I left. Just handed me the receipt from my package and turned away. Rude, rude, rude.

Rude. As a customer if you have my product or items I am purchasing in your hand after I purchase…read moreor pay for product hand it to me. Don't leave it behind the register and walk off. Disrespectful and Rude

I always find the employees friendly and I don't have to wait long as opposed to other mail…read moreservice places I have been to that are swamped. I find myself here often as it is close to where I live. I'm very thankful because it is so convenient for me.

Went in to ship holiday gifts and 2 of the 4 employees who were helping customers were not wearing…read morea mask. Not only that but the girl who helped me was not friendly at all and made me feel like I was burdening her by sending two small packages. Turns out USPS was cheaper anyways so I won't be returning to PakMail anytime soon...

I trust Jim and his crew for all my shipping needs. Jim was able to ship a package to me from…read moreMichigan to Texas and was in communication with me the entire time. This particular package was fragile and Pakmail treated it as if it was the most important package in the world. Thanks again Pakmail. I hope to do business with you again!!!!

I do not know the sweet young blonde woman's name but she is always very helpful and is very…read morewelcoming. She always goes out of her way to provide amazing customer service which I appreciate so thank you to her and I sincerely appreciate it.

Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area!…read more I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!

I love that we have Goin Postal in Plainwell. One stop to mail my package, regular mail, buy…read morestamps, and etc. The customer service is wonderful, the lady there help me was so polite and sweet. Thanks

I've been coming here off and on for years now. It's what I consider a one stop for all types of…read moreunusual services that I don't need on a regular basis. Some of the services they offer are passport photos, shipping via UPS, Fed Ex, and the other major carrier that is 3 letters long and starts with a D (I have a terrible memory and that's the only reason I'm not listing that company's name). They also rent mail boxes. Need a bag of packing peanuts they'll get you fixed up. Need to send money via Western Union yep, they can do that too. Need to fax something, yep another thing they can do. Price wise I suspect they may be a little higher than some places, but for a small company I think they do good at not over inflating their pricing. I've always received friendly service so that's a very good thing they've got going for them. Stop in and see them if you need one of their services (which I'm sure there are several I've not mentioned) and I'm sure you'll be as happy with them as I am.

From the owner: Authorized UPS/FedEx/DHL/USPS Shipping Outlet providing professional packing, shipping, mailboxes,…read moreprinting, notary and shredding. We are your experts when it comes to packaging and shipping.

The service is fast, but check your receipt they provide - they don't always give a receipt for ALL…read morepackages dropped off - leaving you with ZERO proof of drop off. Maybe slow down just a bit!

I stopped in with a million Amazon returns and Drew was there to help me out! He was SUPER friendly…read moreand asked if I had an interview because of the items I was returning (smart guy!) He showed off his cool ratchet belt after seeing I was returning belts and overalls just was a kind guy. Keep him, oh him well, promote him!

Whenever I have to return items or ship out items, this store is so efficient and the staff is…read morealways so friendly.

From the owner: The UPS Store #7824 in Grand Rapids offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .