They do not answer there phone It says they will give you to…read morean operator and it rings a bunch of times and then hangs up on you.

hi I think the Main office for Williamsburg va is great Mr Stepen was wonderfulread more

Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

Supposed to open at 0830 but at 0840 on a Monday morning there is a line of eight people, the doors…read moreare locked and the lights are still off.

This is the latest addition to my "Going Postal" Yelp list, tasked with discovering the reason why…read moresome post offices are better than others. This one SHOULD have been great, since the W&M campus is historic, gorgeous, and generally really nice. But the USPS branch had a terrible location in the lower floor of the student union (one of two), and it was hard just finding it! The, assuming that you arrived, you had to wait in line and had no real sense that the staff cared about you. So ... what made this unpleasant: the surly staff or the less-than-stellar location? Or the students who only cared about getting their packages and getting the hell out of there? It's all three, of course, but LOCATION matters. A lot. This is my first major "breakthrough" in my quest to find the formula for the perfect, 5-star post office. Location, location, location.

Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies,…read moreand a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!

I always come to this post office. The staff are friendly and helpful. The one close to me is…read moreawful so I travel to this one.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

Lovely post office w a grand entrance in West Point, Virginia . The interior looked 100 years old…read moreor older, very nicely maintained. I felt weird about taking pictures inside, but it has that nostalgic old post office feel for sure. Nice lady assisted me in shipping a book via media mail.

A Christmas gift for My child was stolen by my mail carrier…read moreAnd they didn't do anything to try and locate the package. it's sad and sick that a postal worker would steal from her own job/

have had to make a reports about not receiving mail since December , government checks missing,…read moreimportant document, packages and all stolen by carriers who try to cover the cameras at your home to steal your packages and mark as delivered.

This post office is wonderful! Although the first time I drove by here I didn't even realize that…read moreit was a post office, the lady at the front desk (I've only ever seen her) has always been very sweet and very understanding for my forgetfulness!

Had a package priority mail, with tracking number, inbound from the Department of State, Passport…read moreServices. I have informed delivery and on 10/02 /25 I received an email update stating the item was out for delivery. That afternoon around 5 pm. I checked my mail box. It only had an ad from Langley FCU, and no package. I opened my phone and checked my informed delivery email which said the package was delivered at 4:01 pm., left in mailbox. Not to my address it wasn't. So I reviewed my security camera footage and saw the mail carrier coming through the neighborhood about ten minutes after 4:00 pm. I watched him place the ad flyer in my box and walk away. So if my package was delivered ten minutes before the carrier got to my address where was it delivered to? Also I noticed the carrier had air pods in both ears. God only knows what he was listening to. I checked the USPS web site and it is a rule that employees aren't allowed to wear air pods or headphones while delivering the mail. It's totally unprofessional and a safety hazard. You think the average human being with any work ethic would be on the job doing their best for the employer that hired and is paying them. That's just common respect from my perspective. Not to mention people are paying for and counting on a reliable business to carry out their mission and give them the service they deserve and expect. Not the USPS! I avoid them like the plague if at all possible. If you want your mail to be delivered use FED X, or UPS. Find alternate ways to get you business done. Apparently with all the complaints and no real effort on their part to fix anything, they don't deserve your business anymore. This particular branch is the worst I have ever dealt with. I have lived in Newport News at the same address for 33 years I never had a problem with mail except about the last ten years. I'm getting others mail, one piece recently was address to a residence with the same number but a street about two miles away. I have had mail stolen at the postal office where it was mailed. Had bills and payments go missing and never recovered. Had a check stolen from the mail and altered for $6,900.00 more than I wrote the check for, and to a different person than the check was intended. I filed stolen mail reports with the postal inspectors office and a number of complaints about missing mail, or misdelivered mail. Either the carriers can't read or just don't care. I happen to believe it's the later. How do you think they would feel if it was their mail? Is there no fear of God in the hearts of people in this country anymore? You know he is watching right?

I went to this post office last Friday. The postal workers working the counter were so helpful and…read morekind. I needed to open up a PO box. I was watching how they treated the customer's and they were very professional. Two thumbs up!